Band 3 Administrator

Sirona care & health CIC

The closing date is 06 May 2025

Job summary

We are looking for a dynamic and flexible Administrator to join our Integrated Neighbourhood Team (INT) in Woodspring , North Somerset!

The INT is a multi-disciplinary team who assess and manage a caseload of patients with varied and complex needs. You will support clinicians in a wide range of administrative tasks. The post holder will offer administrative support across the locality and will need to be flexible with regards to working across bases.

The post holder must be able to communicate effectively with service users and colleagues alike and able to express yourself equally well verbally and in writing. This is a busy role with a need for excellent IT skills and the ability to learn new IT systems efficiently.

You must be adept at multi-tasking and excellent at managing your time and prioritising tasks to facilitate the smooth running of this key team function.

As part of your role, you will be expected to some work weekends, bank holidays and evenings until 8pm.

The role is based at Castlewood but you must be able to travel to other bases within the Woodspring locality when required. Those bases are:

Marina Health Centre BS20 7QA

Clevedon Medical Centre BS21 6DG

Tyntesfield BS48 1RE

Main duties of the job

Provide administration support to the Integrated Network Team and Administration Leads as required
Use Community Electronic systems i.e. EMIS, ESR, Health Roster
Manage telephone and e-mail queries
Booking clinician appointments and clinics
Place orders, manage deliveries and replenish stock cupboards
Support with sickness logging and reporting
Assist with booking/authorising bank shifts
Maintain spreadsheets and electronic documents
Prioritise workload, work without direct supervision
Reserve meeting/clinical rooms
Complete regular audits and stock checks
Attend meetings and training as required
Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
Report any Health and Safety issues to Admin Lead
Record Compliments/Complaints and Adverse Events

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

083-7159434-MP

Job locations

Castlewood

Tickenham Road

Clevedon

BS21 6FW

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person Specification

Qualifications

Essential

Numeracy and Literacy level 2 qualification or equivalent demonstrable skills
NVQ 3 in administration, or equivalent demonstrable experience

Additional Criteria

Essential

Ability to travel between bases in the geographical area allocated.

Skills, Knowledge & Experience

Essential

Experience working with the public, delivering excellent customer service.
Administration experience relevant to this role.
Communication skills and the ability to communicate with professionals and patients; verbal and written
IT skills and experience with Microsoft Office including Excel, Outlook, email, Access and Word
Experience of working as part of a team and understanding the dynamics

Desirable

Experience working in a health/social care or service-oriented organisation

Person Specification

Qualifications

Essential

Numeracy and Literacy level 2 qualification or equivalent demonstrable skills
NVQ 3 in administration, or equivalent demonstrable experience

Additional Criteria

Essential

Ability to travel between bases in the geographical area allocated.

Skills, Knowledge & Experience

Essential

Experience working with the public, delivering excellent customer service.
Administration experience relevant to this role.
Communication skills and the ability to communicate with professionals and patients; verbal and written
IT skills and experience with Microsoft Office including Excel, Outlook, email, Access and Word
Experience of working as part of a team and understanding the dynamics

Desirable

Experience working in a health/social care or service-oriented organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.