Administration Support Officer

Sirona care & health CIC

This job is now closed

Job summary

Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?

We are looking for an Administration Support Officer to join our team! You will join our Podiatry team, supporting patients to optimise their experience.

Main duties of the job

You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:

Answering calls
Responding to patient queries
Booking appointments
Sending out appropriate patient communication
Registering referrals.

You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.

Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.

Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and the NHS pension scheme plus much more!Please see the benefits leaflet attached to this advert for details.

We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!

Date posted

02 September 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

083-6582041-LW

Job locations

Clevedon, Knowle, Cossham

Castlewood, Tickenham Road, Clevedon.

Clevedon

BS21 6FW

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Person Specification

Experience

Essential

Administration experience in a customer/client envrionment

Desirable

Experience working in a health/sociall care or service oriented organisation

Qualifications

Essential

NVQ 2 in Administration or equivalent experience

Person Specification

Experience

Essential

Administration experience in a customer/client envrionment

Desirable

Experience working in a health/sociall care or service oriented organisation

Qualifications

Essential

NVQ 2 in Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.