Respiratory Administrator

Sirona care & health CIC

This job is now closed

Job summary

An opportunity has arisen for an administrator to work within the Respiratory teams alongside our existing admin and clinical team to support in the delivery of care to patients with Respiratory conditions. This is part-time position, working 0.6 WTE (22.5 hours per week) and is on a fixed term basis of 6 months.

Successful candidates will be passionate about providing a first-class service to the patient group we serve by managing referral pathways, bookings and diaries for the team. You will need to be an excellent communicator both within the team and externally when helping clients with a very diverse set of needs. You will demonstrate a desire to work creatively to help innovative service development within respiratory admin team and the wider organisation. We are looking for an individual who demonstrates excellent IT skills, comprehensive knowledge of Microsoft Office, minute taking and time management skills. Committed to working with a dynamic, forward thinking team, you will have exceptional proven organisational skills and the ability to work in a busy high performing team. Based near the city centre in an easily accessible location with free parking, you will work in a supportive environment with visible senior staff and an opportunity to support a team that is driving change and delivering excellent patient care.

Main duties of the job

Key Duties:

Administration of the referral management processes into the services
Administration for the pathways from assessment to discharge for the services
Uploading documents to EMIS.
Inputting into clinical systems e.g. EMIS
Managing diaries and appointment systems
Advising service users on the services offered, supporting patient choice through information and basic motivational interviewing skills
Dealing with telephone enquiries from Service Users, carers and staff from other agencies who may be distressed or have communication difficulties
Providing support for senior administrators and other administrators within department
To be able to use the relevant computer systems, to input and retrieve service user information
Take minutes and type formal minutes from given, audio or copy.
Production of resources and letters
Data input and maintaining spreadsheets

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

30 August 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

083-6594240-LW

Job locations

Respiratory Team - New Friends Hall

Heath House Lane

Bristol

BS16 1EQ

Job description

Job responsibilities

Please see the attached job description for a full list of duties and responsibilities for this role.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Job description

Job responsibilities

Please see the attached job description for a full list of duties and responsibilities for this role.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person Specification

Experience and Skils

Essential

Excellent communication and interpersonal skills
Administration experience in a busy, customer focused environment
Handling telephone enquiries
Task associated problem solving skills
Experience of developing relationships with external agencies and organisations

Desirable

Experience of healthcare settings

Qualifications

Essential

GCSE or equivalent including passes at Maths and English

Desirable

NVQ Level 3 in Business Administration

Person Specification

Experience and Skils

Essential

Excellent communication and interpersonal skills
Administration experience in a busy, customer focused environment
Handling telephone enquiries
Task associated problem solving skills
Experience of developing relationships with external agencies and organisations

Desirable

Experience of healthcare settings

Qualifications

Essential

GCSE or equivalent including passes at Maths and English

Desirable

NVQ Level 3 in Business Administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.