Assistant SPA Service Manager

Sirona care & health CIC

This job is now closed

Job summary

A unique opportunity to be Innovative, Flexible and Visionary.

Sirona Single Point of Access (SPA) is looking for an Assistant Service Manager, someone who can share its vision "to drive equitable Patient Centred health care to adults within the BNSSG community by providing knowledgeable, efficient, compassionate and respectful remote advice and support.".

We are looking for a partner to support us in continuing to change the way we work to meet new demands. Within this role there will be opportunities to develop your leadership skills, share your knowledge and passion for service development and continuous quality improvement, whilst also having opportunity to help shape and develop the service and your role within.

This role will be key to maintaining and improving the performance of the SPA and the resultant impact on the organisation as a whole. You will be required to lead by example to gain the best from services and staff, ensuring they are supported to remain engaged, positively challenged and effective.

SPA is a fast paced and dynamic environment operating between 0730 and 2000, 7 days a week. The service is comprised of a Clinical Team with a diverse multidisciplinary background working alongside a large group of Heath Navigators who provide frontline advice and routing of service users accessing SPA. As a service we embrace hybrid working coupled with flexible working patterns and the use of digital innovation to deliver and improve the service.

Main duties of the job

The Post Holder is expected to;

Provide inspiring and innovative leadership that supports the implementation and development of high quality integrated person-centred care which respects and responds to the needs of service users and their carers.

Integral to the role is representing Sirona by working in partnership with other BNSSG providers. There is a requirement to attend system wide meetings representing the SPA delivery and the occasional requirement to deputise for strategic leads across the organisation as a service expert.

You will be responsible for the planning and delivery of high quality, safe and cost-effective provision of services provided by the Single Point of Access.

Review and revise professional and performance targets that help improve service user outcomes. Help provide an environment that enables staff to achieve the targets identified.

Work with the Integrated Neighbourhood Teams, system partners and stakeholders to support further development of care pathways, promote integrated working, maximise opportunities to facilitate patient discharge and support admission avoidance.

Prepare information and reports, making presentations at a variety of levels including to the board, colleagues, professional groups, service users and staff and to those in partner organisations.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

15 July 2024

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

083-6459678-MP

Job locations

Withywood Centre

Withywood Centre, Queens Road, Withywood

Bristol

BS138QA

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

Person Specification

Qualifications

Essential

Professional qualification in health care and current registration.
Comprehensive training in professional and management procedures within own area and across several related disciplines relevant to the service area.

Desirable

Recognised post graduate management / leadership qualification, working towards one or willingness to undertake.

Knowledge & Experience

Essential

Specialist knowledge in more than one field and good understanding of several related disciplines.
Previous experience working in a Health and Social Care Community setting and/or other relevant multi-disciplinary environment of a similar size and complexity.
Experience in managing and leading multi-disciplinary teams and at multi-site locations
Able to demonstrate leadership skills, credibility and integrity and ability to manage through change.
Excellent problem solving and decision-making skills with ability to make informed decisions whilst considering wider organisational impacts.
Evidence of ability to resolve complex issues within service, including with staff implications using sound logic and taking into consideration relevant business implications.

Desirable

Experience of undertaking service reviews and redesign.

Person Specification

Qualifications

Essential

Professional qualification in health care and current registration.
Comprehensive training in professional and management procedures within own area and across several related disciplines relevant to the service area.

Desirable

Recognised post graduate management / leadership qualification, working towards one or willingness to undertake.

Knowledge & Experience

Essential

Specialist knowledge in more than one field and good understanding of several related disciplines.
Previous experience working in a Health and Social Care Community setting and/or other relevant multi-disciplinary environment of a similar size and complexity.
Experience in managing and leading multi-disciplinary teams and at multi-site locations
Able to demonstrate leadership skills, credibility and integrity and ability to manage through change.
Excellent problem solving and decision-making skills with ability to make informed decisions whilst considering wider organisational impacts.
Evidence of ability to resolve complex issues within service, including with staff implications using sound logic and taking into consideration relevant business implications.

Desirable

Experience of undertaking service reviews and redesign.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.