Administration Coordinator

Sirona care & health CIC

Information:

This job is now closed

Job summary

We are looking for an Administration Coordinator to join our busy Minor Injury Unit in Yate. This is a great opportunity for someone who enjoys being busy, being at the heart of the service and prides themselves on attention to detail. This role is fixed-term until 31st May 2024.

The post holder will be responsible for managing the day-to-day administrative support to the Unit and assigned Senior Managers, ensuring that all administrative work is completed as required with accuracy and within set timeframes. This role will also be responsible for ensuring effective line management, training and development of the Reception Team.

The post holder will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary. The post holder will also be required to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.

This role will help all staff to share the workload; managing staffing levels to ensure holiday and other absence do not affect service.

It is likely that the role will develop overtime as process, systems and reports are developed and this role is able to take ownership of aspects of this.

Main duties of the job

  • Direct line management responsibility for the Reception Team, ensuring all team members have regular documented 1:1s, personal development plans and attend all training required.
  • Manage sickness, annual leave, recruitment and retention.
  • Plan, allocate, and oversee the work of the Reception Team.
  • Manage clinical and reception team rotas, allocating shifts and finalising pay using the Health Roster system for both clinical and non-clinical teams.
  • Ensure new members of staff are set up appropriately, coordinating the induction and training / placements for clinical staff, and overseeing delivery of induction and training for non-clinical staff.
  • Work closely with the Clinical Management Team to maintain continued professional development within the service, organising education days and liaising with the learning and development team where necessary.
  • Manage the collection of statistics and Key Performance Indicators, reviewing data for accuracy and ensuring that returns are submitted to the appropriate place in a timely manner.
  • Work with a variety of information management systems, e.g. electronic records management, risk and incident management (Ulysses, Adastra, EMIS).
  • Play an active role within the team in ensuring projects are delivered, taking on work for small projects where necessary and advising where improvements can be made and identifying possible solutions.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and the NHS pension scheme plus much more!Please see the benefits leaflet attached to this advert for details.

We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!

Date posted

15 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Dependent on experience.

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

083-5964909-SL

Job locations

Yate Minor Injury Unit

Yate West Gate Centre, West Walk

Yate

BS37 4AX


Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Person Specification

Qualifications

Essential

  • Educated to Diploma / NVQ Level 4 in Business Administration, or equivalent experience.

Desirable

  • Management or leadership qualification.

Experience

Essential

  • Knowledge of administration procedures and systems
  • Experience of line management or supervision
  • Good organisational skills with the ability to manage priorities
  • A good level of IT literacy and good working knowledge of typical administrative systems and procedures
  • Good communication skills, both verbal and written including the ability to present to a range of audiences

Desirable

  • Experience in recruitment
  • Experience in risk management
  • Experience in change management
Person Specification

Qualifications

Essential

  • Educated to Diploma / NVQ Level 4 in Business Administration, or equivalent experience.

Desirable

  • Management or leadership qualification.

Experience

Essential

  • Knowledge of administration procedures and systems
  • Experience of line management or supervision
  • Good organisational skills with the ability to manage priorities
  • A good level of IT literacy and good working knowledge of typical administrative systems and procedures
  • Good communication skills, both verbal and written including the ability to present to a range of audiences

Desirable

  • Experience in recruitment
  • Experience in risk management
  • Experience in change management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sirona care & health CIC

Address

Yate Minor Injury Unit

Yate West Gate Centre, West Walk

Yate

BS37 4AX


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer details

Employer name

Sirona care & health CIC

Address

Yate Minor Injury Unit

Yate West Gate Centre, West Walk

Yate

BS37 4AX


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


For questions about the job, contact:

Same Day Urgent Care Manager

Lizzy Hooper

elizabeth.hooper3@nhs.net

Date posted

15 January 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year Dependent on experience.

Contract

Fixed term

Duration

4 months

Working pattern

Full-time

Reference number

083-5964909-SL

Job locations

Yate Minor Injury Unit

Yate West Gate Centre, West Walk

Yate

BS37 4AX


Supporting documents

Privacy notice

Sirona care & health CIC's privacy notice (opens in a new tab)