Sirona care & health CIC

Band 4 Senior Administrator - Podiatry Service

Information:

This job is now closed

Job summary

Are you dynamic, enthusiastic and ready for your next challenge?

Are you an experienced administrator wanting to work in an an organisation where you can take pride in that you do every day?

Our Podiatry Service is looking for a Senior Administrator, and you might fit the bill!

About the service

The Podiatry Service provides a specialist role in the assessment, diagnosis, and treatment of foot problems for adult and paediatric patients. The service manages patients with complex medical conditions which puts the lower limb at high risk of complications e.g. diabetes. We also provide acute wound care management.

This is a full time position based across Bristol, North Somerset and South Gloucestershire. The working hours for this position are Monday to Friday, 8:30 to 17:00.

Main duties of the job

  • You will be a senior member of the Sirona Podiatry admin team and will be responsible for overseeing the day-to-day work of other members of the administrative team within the defined localities.
  • This will include ensuring optimisation of administrative processes, including appointment booking, workforce allocation, caseload management, patient communication, and post-clinic actions.
  • You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports. You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.
  • As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. You will have negotiation skills to engage others to achieve results. You will also assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment.
  • There may be a requirement to deputise for a Band 5 admin lead in periods of absence.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year AfC Band 4

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B9083-23-0595

Job locations

Sirona Care & Health

Broadfield Road

High Street

Bristol

Bristol

BS4 2UH


Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying

Person Specification

Qualifications

Essential

  • Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
  • Evidence of undertaking personal/professional development.
  • Full Driving licence and access to a vehicle during working hours

Desirable

  • NVQ 3 in Administration

Experience

Essential

  • Administration work relevant to the position applied for.
  • A range of administrative processes (typing, minute taking, data management/analysis).
  • Handling information confidentially and securely.
  • Collating and producing data/information in a reader friendly way.
  • Delivering excellent customer service on the telephone and in person.
  • Frequent, non-routine problem solving
  • Diary management and organising meetings/clinics/events.
  • Range of IT skills including electronic communication, text processing, spread sheets and data bases
  • Able to supervise others and deputise for managers, within own sphere of competence.

Desirable

  • Experience of working in a healthcare or social care organisation

Right to Work

Essential

  • Sirona care & health are currently unable to provide sponsorship for this role. We can only accept applications from UK based applicants. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold.
Person Specification

Qualifications

Essential

  • Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
  • Evidence of undertaking personal/professional development.
  • Full Driving licence and access to a vehicle during working hours

Desirable

  • NVQ 3 in Administration

Experience

Essential

  • Administration work relevant to the position applied for.
  • A range of administrative processes (typing, minute taking, data management/analysis).
  • Handling information confidentially and securely.
  • Collating and producing data/information in a reader friendly way.
  • Delivering excellent customer service on the telephone and in person.
  • Frequent, non-routine problem solving
  • Diary management and organising meetings/clinics/events.
  • Range of IT skills including electronic communication, text processing, spread sheets and data bases
  • Able to supervise others and deputise for managers, within own sphere of competence.

Desirable

  • Experience of working in a healthcare or social care organisation

Right to Work

Essential

  • Sirona care & health are currently unable to provide sponsorship for this role. We can only accept applications from UK based applicants. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Sirona Care & Health

Broadfield Road

High Street

Bristol

Bristol

BS4 2UH


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer details

Employer name

Sirona care & health CIC

Address

Sirona Care & Health

Broadfield Road

High Street

Bristol

Bristol

BS4 2UH


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Support Lead

Susan Parsons

Susan.parsons2@nhs.net

07961761213

Details

Date posted

16 November 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year AfC Band 4

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B9083-23-0595

Job locations

Sirona Care & Health

Broadfield Road

High Street

Bristol

Bristol

BS4 2UH


Supporting documents

Privacy notice

Sirona care & health CIC's privacy notice (opens in a new tab)