Learning Disability & Autism Hospital Liaison Administrator
Sirona care & health CIC
This job is now closed
As a Learning Disability & Autism Liaison Team Administrator you will be supporting a warm, welcoming and creative team of specialist nurses to deliver a service to patients with Learning Disability and Autism throughout the hospital, both inpatient and outpatient.
The Learning Disability and Autism Liaison Service is an innovative and developing team. There is a wide variety in the needs of people we support and the situations we support with, making this an interesting role with varied days. You will need to adapt your style of communication according to need and situation of the patient.
You will be required to have problem solving skills, be able to manage expectations and use your judgement. You will support the Liaison Nurses to deliver day-to-day administrative duties, using various IT systems, ensuring that all administrative work is completed as required with accuracy and within set timeframes. You will also be asked to support the team with making accessible information. Supporting performance reporting and collection of data for audits and CQC will also form a part of the role.
The post holder will also be required to communicate effectively and efficiently with all levels of management and staff, always displaying a high level of tact and diplomacy and processing sensitive information confidentially.
Main duties of the job
- To carry out day to day administrative duties
- To add and update Patient information on various IT systems.
- Assist team to arrange meetings and appointments
- To answer the phone to patients, families, and other professionals
- To support team with writing minutes at meetings.
- To ensure data systems are kept up to date as required
- To signpost to other services as required.
- To provide support to team in making information accessible, ie. Easy Read & Social Stories.
- To support team with projects and development within the hospital
- To support team with completing audits.
- To support team in liaising with Community Services.
We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.
We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.
Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Please download a full Job Description from the 'Supporting Documents' section of this page for a full list of responsibilities and for the person specification