Sirona Care & Health CIC

Administrator - Woodspring

This job is now closed

Job summary

We are looking for dynamic and flexible Administrators to join our team of Administrators within the Integrated Network Teams (INTs) in Woodspring North Somerset!

The INT is a multi-disciplinary team who assess and manage a caseload of patients with varied and complex needs. You will support clinicians in a wide range of administrative tasks. The post holder will offer administrative support across the locality and will need to be flexible with regards to working across bases.

The post holder must be able to communicate effectively with service users and colleagues alike and able to express yourself equally well verbally and in writing. This is a busy role with a need for excellent IT skills and the ability to learn new IT systems efficiently.

You must be adept at multi-tasking and excellent at managing your time and prioritising tasks to facilitate the smooth running of this key team function.

We have a full time and part time position available within the team. As part of your role, you will be expected to some work weekends, bank holidays and evenings until 8pm.

The role is based at Castlewood but you must be able to travel to other bases within the Woodspring locality when required. Those bases are:

Marina Health Centre BS20 7QA

Clevedon Medical Centre BS21 6DG

Tyntesfield BS48 1RE

Main duties of the job

Provide administration support to the Integrated Network Team and Administration Leads as required
Use Community Electronic systems i.e. EMIS, ESR, Health Roster
Manage telephone and e-mail queries
Booking clinician appointments and clinics
Place orders, manage deliveries and replenish stock cupboards
Support the maintaining of Admin staff rotas
Support with sickness logging and reporting
Assist with booking/authorising bank shifts
Maintain spreadsheets and electronic documents
Prioritise workload, work without direct supervision
Reserve meeting/clinical rooms
Complete regular audits and stock checks
Attend meetings and training as required
Circulate information to staff as directed by the management team, ensuring distribution lists are kept up to date
Report any Health and Safety issues to Admin Lead
Record Compliments/Complaints and Adverse Events

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that wed expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Date posted

23 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

B9083-23-0348a

Job locations

Castlewood

Tickenham Road

Clevedon

BS21 6FW

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

Job description

Job responsibilities

Please read the attached Job Description and Person Specification for full details of the role before applying.

Person Specification

Qualifications

Essential

3 GCSEs including Maths and English Language or equivalent.
NVQ Level 2 in Business Administration/Customer Care.

Experience

Essential

Working with the public.
Working in an administration role as part of a team.
Communication skills and the ability to communicate with professionals and patients.
Office experience of Microsoft Office including Excel, Outlook, email, Access and Word.
Good interpersonal and communication skills.
Experience of working as part of a team and understanding the dynamics.

Desirable

Previous experience of working in a Health or Social care service.
Previous experience in a customer facing role.
Experience dealing with complaints.

Additional Criteria

Essential

Successful applicant will need to ensure they are able to make appropriate travel arrangements which will allow them to work with the geographical area allocated to them.

Person Specification

Qualifications

Essential

3 GCSEs including Maths and English Language or equivalent.
NVQ Level 2 in Business Administration/Customer Care.

Experience

Essential

Working with the public.
Working in an administration role as part of a team.
Communication skills and the ability to communicate with professionals and patients.
Office experience of Microsoft Office including Excel, Outlook, email, Access and Word.
Good interpersonal and communication skills.
Experience of working as part of a team and understanding the dynamics.

Desirable

Previous experience of working in a Health or Social care service.
Previous experience in a customer facing role.
Experience dealing with complaints.

Additional Criteria

Essential

Successful applicant will need to ensure they are able to make appropriate travel arrangements which will allow them to work with the geographical area allocated to them.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.