Sirona care & health CIC

Receptionist

Information:

This job is now closed

Job summary

An exciting opportunity has arisen for a Receptionist to join our team. The role is shared with another receptionist who works Monday, Thursday and Friday.

You will be working 22.5hrs (3 days a week Monday, Tuesday, and Wednesday) and the successful applicant will be responsible for providing comprehensive reception cover to a very busy building.

We are looking for someone with experience who is able to communicate well, always be warm, reassuring and welcoming to our families at what can be a very stressful time for them.

Please read Job Description attached for more information

Main duties of the job

To welcome and assist patients, relatives, and visitors on arrival to Longcross Childrens Centre and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner

To answer telephone calls in a polite and timely manner

Escalate any problems and queries to the roles line manager or relevant clinical staff as appropriate

To provide a clerical service to the wider clinical team within the team calling patients, copying, scanning, and booking meeting/clinical rooms

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Details

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£21,383 to £22,383 a year Pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B9083-23-0309-CCHP

Job locations

Longcross Childrens Centre

Lawrence Weston

Bristol

BS11 0LP


Job description

Job responsibilities

This is a part time position Woking three days per week Monday, Tuesday and Wednesday.

For full details please see job description attached, if you have any questions please contact us on the numbers provided.

Job description

Job responsibilities

This is a part time position Woking three days per week Monday, Tuesday and Wednesday.

For full details please see job description attached, if you have any questions please contact us on the numbers provided.

Person Specification

Qualifications

Essential

  • Keyboard skills

Desirable

  • Please see JD

Experience

Essential

  • Previous reception experience or strong customer service background

Desirable

  • Previous NHS Experience
Person Specification

Qualifications

Essential

  • Keyboard skills

Desirable

  • Please see JD

Experience

Essential

  • Previous reception experience or strong customer service background

Desirable

  • Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Sirona care & health CIC

Address

Longcross Childrens Centre

Lawrence Weston

Bristol

BS11 0LP


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer details

Employer name

Sirona care & health CIC

Address

Longcross Childrens Centre

Lawrence Weston

Bristol

BS11 0LP


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Area Support Coordinator

Gill Ferns

Gill.ferns@nhs.net

07815463494

Details

Date posted

14 July 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£21,383 to £22,383 a year Pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B9083-23-0309-CCHP

Job locations

Longcross Childrens Centre

Lawrence Weston

Bristol

BS11 0LP


Supporting documents

Privacy notice

Sirona care & health CIC's privacy notice (opens in a new tab)