Administration Support Officer
This job is now closed
Job summary
The Musculoskeletal (MSK) & Podiatry Service sits within the Specialist Advice and Support Services (SASS) division of Sirona care & health.
As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona such as the Integrated Network Teams (INTs). The Specialist Services work as role models and an expert resource to ensure that health care professionals within and outside the organisation have access to the right knowledge, skills, and resources so that evidence-based care is embedded as a fundamental principle across all pathways.
We are currently recruiting for several Administration Support Officers to join our services based at:
- Hampton House
These are full-time positions and you must be able to work 8-4/9-5, Monday-Friday.
Main duties of the job
You will form part of the team providing a full administrative service to the Sirona MSK & Podiatry pathways.
Your role will be predominantly supporting the patient pathway and working closely with other members of the administration and clinical teams to optimise patient experience. You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:
- Answering calls
- Responding to patient queries
- Booking appointments
- Sending out appropriate patient communication
- Registering referrals.
You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.
Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.
Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.
About us
We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.
At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.
Benefits:
We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.
Additional Information:
Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.
Details
Date posted
19 June 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£20,270 to £21,318 a year AfC Band 2
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
B9083-23-0260
Job locations
Hampton House Health Centre
St. Michael's Hill
Bristol
Avon
BS6 6AU
Employer details
Employer name
Sirona care & health CIC
Address
Hampton House Health Centre
St. Michael's Hill
Bristol
Avon
BS6 6AU
Employer's website
https://www.sirona-cic.org.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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