Team Administrator

First Community Health and Care

The closing date is 10 January 2025

Job summary

We are looking for a full-time administrator to join our friendly District Nursing team so if you are looking for a new challenge and want to develop your career in providing NHS services this could be the role for you.

We are seeking a highly motivated, enthusiastic and efficient individual who has strong administration and communication skills. Within this role you will be working within the District Nursing team supporting on all functions and aspects of the service.

It is a busy environment and you will need excellent customer service and communication skills, a flexible approach and an ability to adapt and prioritise your work.

Main duties of the job

The main duties include adding patient referrals on to emis, scheduling patient visits and caseload maintenance. Other key duties are managing the telephone, data inputting, maintaining files, databases, spreadsheets and the ordering of supplies.

About us

Do you want to be part of an organisation that was rated best provider of NHS care to work for nationwide? (2023 staff survey results)

First Community is a staff owned social enterprise rated Good by CQC, which delivers NHS community services across east Surrey and parts of West Sussex. We are looking for individuals who share our values First-rate care, First-rate people, First-rate value.

First Community is a great place to work, everyone has a voice and is supported to develop their career to its full potential. We offer all our staff: NHS terms and conditions, high quality training and development opportunities, flexible working to enable a good work life balance, an inclusive and friendly work environment, an NHS pension, flexible retirement options and various employee benefits.

Please talk to us before applying or at interview about the flexibility you need. We may not be able to meet your needs exactly, but we do promise to fully consider your request and meet your needs where possible. Please note, flexible working options may vary depending on the role.

At First Community we welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities. We ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments.

Sustainability is integral to First Community achieving the NHS Net Zero target.

Date posted

27 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year +5% HCAS per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B9078-FC1017

Job locations

First Community Health & Care

Kings Mill Lane

Redhill

RH1 5JY


Job description

Job responsibilities

The team administrator will be responsible for providing effective, efficient and confidential administrative and clerical support to the Community Nursing Neighbourhoods.

When completing your application please refer to both the Application Guide and full Job Description - these can be found under supporting documents.

Job description

Job responsibilities

The team administrator will be responsible for providing effective, efficient and confidential administrative and clerical support to the Community Nursing Neighbourhoods.

When completing your application please refer to both the Application Guide and full Job Description - these can be found under supporting documents.

Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English
  • NVQ 3 in administration or related subject or demonstrable equivalent proven experience

Experience

Essential

  • Experience of working in an administrative environment
  • Experience of working in a customer service environment
  • Data collection

Skills

Essential

  • Excellent communication and interpersonal skills
  • Contemporaneous record keeping
  • Excellent organisational skills
  • Ability to prioritise workload
  • Minute taking

Knowledge

Essential

  • Good working knowledge of IT and use of word, excel, outlook, Teams and 365 office forms
  • Confidentiality/data protection
  • Updating and maintaining databases

Desirable

  • Use of Emis

Other

Essential

  • Full UK driving licence with access to a car for work purposes with business insurance
  • Ability to work as a team member
  • Ability to work independently
  • Ability to recognise own limitations
  • Reliable and professional approach
  • Flexible and able to use own initiative
Person Specification

Qualifications

Essential

  • GCSE or equivalent in Maths and English
  • NVQ 3 in administration or related subject or demonstrable equivalent proven experience

Experience

Essential

  • Experience of working in an administrative environment
  • Experience of working in a customer service environment
  • Data collection

Skills

Essential

  • Excellent communication and interpersonal skills
  • Contemporaneous record keeping
  • Excellent organisational skills
  • Ability to prioritise workload
  • Minute taking

Knowledge

Essential

  • Good working knowledge of IT and use of word, excel, outlook, Teams and 365 office forms
  • Confidentiality/data protection
  • Updating and maintaining databases

Desirable

  • Use of Emis

Other

Essential

  • Full UK driving licence with access to a car for work purposes with business insurance
  • Ability to work as a team member
  • Ability to work independently
  • Ability to recognise own limitations
  • Reliable and professional approach
  • Flexible and able to use own initiative

Employer details

Employer name

First Community Health and Care

Address

First Community Health & Care

Kings Mill Lane

Redhill

RH1 5JY


Employer's website

https://www.firstcommunityhealthcare.co.uk/ (Opens in a new tab)


Employer details

Employer name

First Community Health and Care

Address

First Community Health & Care

Kings Mill Lane

Redhill

RH1 5JY


Employer's website

https://www.firstcommunityhealthcare.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Lead

Sam Perry

samantha.perry4@nhs.net

07966976189

Date posted

27 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year +5% HCAS per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B9078-FC1017

Job locations

First Community Health & Care

Kings Mill Lane

Redhill

RH1 5JY


Supporting documents

Privacy notice

First Community Health and Care's privacy notice (opens in a new tab)