Job summary
INTERNAL
APPLICANTS ONLY
An exciting
opportunity has arisen within First Community Health and Care to
join the Children, Young People and Families Service clinical operational team.
We are seeking an enthusiastic, dynamic and motivated registered Nurse
or Allied Health Professional to lead and manage the Childrens, Young People
and Families services (including 0-19, Immunisations and Childrens Therapy
services).
Please note that interviews will take place week commencing 25 November 2024.
Main duties of the job
You will work alongside other Service Managers and the Associate Directors to further develop our services, formulating operational and strategic delivery plans for your defined portfolio of services. You will be responsible for ensuring the provision of high quality and effective care within your service areas and will be a crucial leader within CFHS partnership and the wider system, presenting First Community as a collaborative and innovative partner.
This is an exciting time to be part of a community organisation that is integral to the delivery of ambitious system-wide change, and we are seeking ambitious and dedicated people to support us in the delivery of our services.
About us
Do you want to be part of an organisation that was rated best provider of NHS care to work for nationwide? (2023 staff survey results)
First Community is a staff owned
social enterprise rated Good by CQC, which delivers NHS community services across
east Surrey and parts of West Sussex. We
are looking for individuals who share our values First-rate care, First-rate people,
First-rate value.
First Community is a great place
to work, everyone has a voice and is supported to develop their career to its
full potential. We offer all our staff: NHS terms and conditions, high quality
training and development opportunities, flexible working to enable a good work
life balance, an inclusive and friendly work environment, an NHS pension,
flexible retirement options and various employee benefits.
Please talk to us before applying
or at interview about the flexibility you need. We may not be able to meet your
needs exactly, but we do promise to fully consider your request and meet your needs
where possible. Please note, flexible working options may vary depending on the
role.
At First Community we welcome
applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates and candidates with disabilities. We ensure that all applicants are
treated fairly and consistently at every stage of the recruitment process,
including the consideration of reasonable adjustments.
Sustainability is integral to
First Community achieving the NHS Net Zero target.
Job description
Job responsibilities
The post holder is
a key member of the Children, Young People and Families team reporting to the
Associate Director for Children, Young People and Families and is responsible
for the leadership and management of the Childrens Therapies, Immunisations and
0-19 services. Working in partnership with other Service Managers, Associate
Directors, the Chief Operating Officer and the wider Senior Leadership Team,
the Service manager will formulate the operational delivery plans for their
defined portfolio of services and be responsible for ensuring the provision of
high quality and effective care within their service areas. They will work with
the Associate Director to deliver the agreed strategic direction of their
service portfolio. The post holder is responsible for the delivery of all
performance metrics and KPIs (Quality, Operational and Financial) targets
within their services, proactively identifying exceptions and developing
remedial plans with service leads and clinicians. The post holder will be
responsible for ensuring CQC regulations are adhered to.
Working in
partnership with commissioners and other partner agencies, the Service Manager
will provide multi-agency services that achieve the best possible outcomes for
service users. The Service Manager will also play a key role in developing
service provision that is configured around Primary Care Network (PCN)
footprints and work closely with the Service Manager for PCN.
The post holder
will be crucial in further building relationships within PCNs and the wider
system, presenting First Community as a collaborative and innovative partner
that models our priorities of; - 1. People 2.
System 3. Organisation.
The post holder
will also be required to participate in the Operational Manager on-call rota.
Please see job description and person specification document attached for full details.
Job description
Job responsibilities
The post holder is
a key member of the Children, Young People and Families team reporting to the
Associate Director for Children, Young People and Families and is responsible
for the leadership and management of the Childrens Therapies, Immunisations and
0-19 services. Working in partnership with other Service Managers, Associate
Directors, the Chief Operating Officer and the wider Senior Leadership Team,
the Service manager will formulate the operational delivery plans for their
defined portfolio of services and be responsible for ensuring the provision of
high quality and effective care within their service areas. They will work with
the Associate Director to deliver the agreed strategic direction of their
service portfolio. The post holder is responsible for the delivery of all
performance metrics and KPIs (Quality, Operational and Financial) targets
within their services, proactively identifying exceptions and developing
remedial plans with service leads and clinicians. The post holder will be
responsible for ensuring CQC regulations are adhered to.
Working in
partnership with commissioners and other partner agencies, the Service Manager
will provide multi-agency services that achieve the best possible outcomes for
service users. The Service Manager will also play a key role in developing
service provision that is configured around Primary Care Network (PCN)
footprints and work closely with the Service Manager for PCN.
The post holder
will be crucial in further building relationships within PCNs and the wider
system, presenting First Community as a collaborative and innovative partner
that models our priorities of; - 1. People 2.
System 3. Organisation.
The post holder
will also be required to participate in the Operational Manager on-call rota.
Please see job description and person specification document attached for full details.
Person Specification
Experience
Essential
- Extensive operational management experience within a healthcare setting including managing staff, supervision, leadership, support and motivation of staff, training and development at a senior level.
- Experience of developing and delivering on business plans and service developments.
- Experience of service reviews and transformation to meet changes to strategic objectives.
Knowledge, Skills and Aptitude
Essential
- Knowledge of the health and social care change agenda especially transformation and integration
- Knowledge and understanding of national policy, commissioning frameworks, standards and good practice
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to communicate with all levels of staff across the integrated system effectively
Qualifications
Essential
- Professional Registration in nursing or one of the Therapy professions.
- First level degree and with relevant Post Graduate Master Qualification or equivalent.
- Evidence of further relevant registration courses.
- Evidence of further study in Leadership and Management
Person Specification
Experience
Essential
- Extensive operational management experience within a healthcare setting including managing staff, supervision, leadership, support and motivation of staff, training and development at a senior level.
- Experience of developing and delivering on business plans and service developments.
- Experience of service reviews and transformation to meet changes to strategic objectives.
Knowledge, Skills and Aptitude
Essential
- Knowledge of the health and social care change agenda especially transformation and integration
- Knowledge and understanding of national policy, commissioning frameworks, standards and good practice
- Highly developed communication skills with the ability to communicate on highly complex matters and difficult situations
- Ability to communicate with all levels of staff across the integrated system effectively
Qualifications
Essential
- Professional Registration in nursing or one of the Therapy professions.
- First level degree and with relevant Post Graduate Master Qualification or equivalent.
- Evidence of further relevant registration courses.
- Evidence of further study in Leadership and Management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
