Job summary
We are looking for a Full time supervisor to work Tuesday through to Saturday. Supervising and working alongside the team you will work a mixture of early ( 7am to 3 pm) shifts and late ( 11 am to 7 pm) shifts
This is a varied and rewarding role and the team work alongside colleagues in department and ward areas to ensure the Hospital is a safe and clean environment
Depending on start date, you may be paid on the 24/25
scales with backdated pay being processed once the new pay scales come in to
effect.
Please note we do NOT offer UKVI
sponsorship, all applicants require right to work in the UK.
Previous applicants need not to apply
Main duties of the job
You will provide day to day supervision and support to the team in order to provide a high quality and customer focused service. Provide ongoing and induction training to staff and ensure the team are following policy, guidance and work schedules.
You will work alongside the other supervisors to ensure the rota is adequately covered both for planned and unexpected absences. when necessary working with the team in order to get the job done.
You will ensure routine and ad hoc cleaning requests are met and that planned deep cleans take place. You will undertake audits to ensure high cleaning standards are maintained. You must be able to plan, motivate and be responsive to situations as they occur
About us
CSH Surrey are part of the NHS and are Surreys largest and longest
established NHS community services provider, so our 1500+ employees get
NHS pay and pensions, and also receive the Fringe High-Cost Allowance of
5%.
Our staff enjoy excellent training and development opportunities, including the
care certificate, apprenticeships, numeracy and literacy courses, access to
the Nursing Associate programme, and a wide variety of management and
leadership courses and programmes.
We CARE about our staff though through our values of Compassion,
Accountability, Respect and Excellence. Our active employee council called
The Voice, elect employee representatives to ensure colleagues' voices are
heard at Board level.
CSH is a diverse organisation, if you are a passionate, person-focused
individual then apply to join CSH Surrey today!
We welcome candidates from
all backgrounds who meet the essential criteria of the job you are applying for
and if you require any reasonable adjustments, please contact the named
individual for this advert, or our recruitment team.
Job description
Job responsibilities
Principal
duties to include
This list is
intended to summarise key responsibilities and is not exhaustive.
1.
To provide effective supervision of Hotel Services
staff, in order to deliver the cleaning service to the required standard.
Ensure their welfare needs are being met
2.
Support Hotel Services Supervisor with the staff
rotas, to ensure the service is adequately covered. Maintain staff records with
regards to training, leave, sickness and ESR
3.
Ensure cleaning schedules are being followed and
records accurately kept of cleaning undertaken, curtain changing, deep cleans,
water flushing etc
4.
Make sure staff are wearing the correct uniform and
using appropriate PPE in accordance with IPC guidelines and method statements
5.
Ensure cleaning chemicals are ordered, stored and
correctly used in accordance with COSHH guidelines. Cleaning cupboards should
be stocked, tidy and contain up to date method cards, risk assessments and
COSHH folders. Monitor and control stock in the main store to agreed stock
levels. Ensure no excessive ordering or stockpiling
6.
Audit cleaning standards using Micad audit tool.
Undertake technical audits to make sure correct cleaning procedures, equipment
and procedures are being used. Undertake face to face patient audits relating
to cleaning and food.
7.
Work alongside staff to assist and support in the
delivery of the cleaning service. This is a working supervisor position and
there will be a requirement to work shifts at times of staff shortages.
8.
Provide induction training for new members of
staff. Ensure team are compliant with statutory and mandatory training and
support them if required with completing on line training. Maintain own
training and attend courses and meetings relevant to the role
9.
Report any equipment failures, breakage or IT
issues in accordance with local procedures
10.
Report any incidents on the Datix system
11.
Be able to deal in the first instance with any
staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as
appropriate. Support the staff in development and assist with the annual
appraisals
12.
Be very flexible in your approach. Step in and
cover shifts within the housekeeping and wider Hotel Services team (catering
and portering) to help with staffing shortfalls, if required.
13.
The role can be physically demanding, and staff
will spend most of their shift walking or standing. Some lifting and handling
of goods will be required as well as use of cleaning machine
14.
To act as advised in accordance with statutory
regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling,
Food Safety, Infection Control Policy and NHS Guidance.
15.
To attend training sessions and follow Department
and Trust Policies and Procedures.
16.
To be able to communicate with service users
regarding provision of service.
Job description
Job responsibilities
Principal
duties to include
This list is
intended to summarise key responsibilities and is not exhaustive.
1.
To provide effective supervision of Hotel Services
staff, in order to deliver the cleaning service to the required standard.
Ensure their welfare needs are being met
2.
Support Hotel Services Supervisor with the staff
rotas, to ensure the service is adequately covered. Maintain staff records with
regards to training, leave, sickness and ESR
3.
Ensure cleaning schedules are being followed and
records accurately kept of cleaning undertaken, curtain changing, deep cleans,
water flushing etc
4.
Make sure staff are wearing the correct uniform and
using appropriate PPE in accordance with IPC guidelines and method statements
5.
Ensure cleaning chemicals are ordered, stored and
correctly used in accordance with COSHH guidelines. Cleaning cupboards should
be stocked, tidy and contain up to date method cards, risk assessments and
COSHH folders. Monitor and control stock in the main store to agreed stock
levels. Ensure no excessive ordering or stockpiling
6.
Audit cleaning standards using Micad audit tool.
Undertake technical audits to make sure correct cleaning procedures, equipment
and procedures are being used. Undertake face to face patient audits relating
to cleaning and food.
7.
Work alongside staff to assist and support in the
delivery of the cleaning service. This is a working supervisor position and
there will be a requirement to work shifts at times of staff shortages.
8.
Provide induction training for new members of
staff. Ensure team are compliant with statutory and mandatory training and
support them if required with completing on line training. Maintain own
training and attend courses and meetings relevant to the role
9.
Report any equipment failures, breakage or IT
issues in accordance with local procedures
10.
Report any incidents on the Datix system
11.
Be able to deal in the first instance with any
staff issues. Refer to Hotel Services Supervisor/ Hotel Services Manager as
appropriate. Support the staff in development and assist with the annual
appraisals
12.
Be very flexible in your approach. Step in and
cover shifts within the housekeeping and wider Hotel Services team (catering
and portering) to help with staffing shortfalls, if required.
13.
The role can be physically demanding, and staff
will spend most of their shift walking or standing. Some lifting and handling
of goods will be required as well as use of cleaning machine
14.
To act as advised in accordance with statutory
regulations relating to Health and Safety, COSHH, Fire Safety, Manual Handling,
Food Safety, Infection Control Policy and NHS Guidance.
15.
To attend training sessions and follow Department
and Trust Policies and Procedures.
16.
To be able to communicate with service users
regarding provision of service.
Person Specification
Qualifications
Essential
- GCSE level English , good basic numeracy.
- Level 1 Food Hygiene Certificate
Desirable
- Level 2 Food Hygiene Certificate
- NVQ level 2 Support Services
Experience
Essential
- Experience of cleaning/domestic work in a healthcare environment
- Can demonstrate leadership/supervisory experience
- Knowledge of the correct use of cleaning chemicals/cleaning equipment & COSHH
Desirable
- Previous experience of working in a Healthcare setting
Skills
Essential
- You must be able to communicate clearly and effectively in English
- To be able to demonstrate experience in providing good customer service
- You must be able to use a computer independently and be able to use email effectively, basic microsoft packages and organisational systems
- You must be flexible and be able to motivate the team
Person Specification
Qualifications
Essential
- GCSE level English , good basic numeracy.
- Level 1 Food Hygiene Certificate
Desirable
- Level 2 Food Hygiene Certificate
- NVQ level 2 Support Services
Experience
Essential
- Experience of cleaning/domestic work in a healthcare environment
- Can demonstrate leadership/supervisory experience
- Knowledge of the correct use of cleaning chemicals/cleaning equipment & COSHH
Desirable
- Previous experience of working in a Healthcare setting
Skills
Essential
- You must be able to communicate clearly and effectively in English
- To be able to demonstrate experience in providing good customer service
- You must be able to use a computer independently and be able to use email effectively, basic microsoft packages and organisational systems
- You must be flexible and be able to motivate the team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
