Band 3 - Community Healthcare Assistant - Insulin Admin Team

CSH Surrey

Information:

This job is now closed

Job summary

Do you enjoy helping others? Do you believe in giving something back to the local community? We are seeking Community Healthcare Assistants to work in our new Insulin Administration Team.

As a Healthcare Assistant you will play a key role in delivering high quality service in the community, administering people’s daily or twice daily insulin injections. You will be based in either Woking, Staines or Walton areas but will be expected to work across areas if needed.

No experience is required and full training will be provided for you.

We can offer shifts between 2 and 6 hours per day between 8am and 8pm to cover a 7-day service.

Here are some examples of the hours that we could consider:

  • The late – 6pm till 8pm or 5pm-7pm (to include weekends).
  • Part-time – 10 hours per week contracts, working 5 days a week (to include weekends and 8pm finishes).
  • The school morning shift – 10:00am till 12:00pm (to include weekends and occasional 8pm finishes).
  • Mornings – 8am till 12pm (to include weekends and occasional 8pm finishes).

Join our team who believes in making real difference to people’s lives and provide people the care and support they need.

Hear from Katarzyna:

“I have worked for CSH surrey as a Healthcare Assistant for the last three years. The team are fantastic and very supportive. There is also flexibility to help accommodate with busy lifestyles and those of us who have young children.”

Main duties of the job

  • Monitors and maintains the health, safety and security of self and patients during clinical procedures.
  • The post holder will be undertaking blood glucose monitoring, administration of insulin and be able to identify a deteriorating patient.
  • The post holder will be assessed on their practical skills and knowledge base (training will be provided) and must have reached competency levels prior to working unsupervised.

About us

CSH Surrey are part of the NHS and are Surreys largest and longest established NHS community services provider, so our 1500+ employees get NHS pay and pensions, and also receive the Fringe High-Cost Allowance of 5%.

Our staff enjoy excellent training and development opportunities, including the care certificate, apprenticeships, numeracy and literacy courses, access to the Nursing Associate programme, and a wide variety of management and leadership courses and programmes.

We CARE about our staff though through our values of Compassion, Accountability, Respect and Excellence. Our active employee council called The Voice, elect employee representatives to ensure colleagues' voices are heard at Board level. CSH is a diverse organisation, if you are a passionate, person-focused individual then apply to join CSH Surrey today!

We welcome candidates from all backgrounds who meet the essential criteria of the job you are applying for and if you require any reasonable adjustments, please contact the named individual for this advert, or our recruitment team.

Date posted

01 July 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year Plus 5% High cost allowance, pro annum pro rata.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Term time hours, Annualised hours

Reference number

B9074-22-9373

Job locations

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS


Staines Health Centre

Staines

Surrey

TW18 1XD


Walton Community Hospital

Rodney Road

Walton-on-thames

Surrey

KT12 3LD


Job description

Job responsibilities

Principal duties to include:

Clinical and Technical:

  • Monitors and maintains the health, safety and security of self and patients during clinical procedures.
  • The post holder will be undertaking blood glucose monitoring, administration of insulin and be able to identify a deteriorating patient.
  • The post holder will be assessed on their practical skills and knowledge base (training will be provided) and must have reached competency levels prior to working unsupervised.

Role Responsibilities

  • Performs the correct procedure for blood glucose monitoring as per CSH Surrey procedure using the designated CSH Surrey agreed medical device.
  • Ability to undertake Administration of Insulin competencies successfully.
  • Ability to undertake blood glucose monitoring competencies successfully.
  • Demonstrates knowledge of what constitutes stable and unstable blood glucose levels for each patient based upon individually set blood glucose targets.
  • Be able to recognise the signs and symptoms of hypoglycaemia and hyperglycaemia and give the correct treatment when needed.
  • Ability to understand and follow care plans.
  • Ability to confirm the insulin type, dosage, time, patient identification against a prescription chart.
  • Ability to administer insulin by using correct injection technique and safe medicines management principles.
  • Identify and have knowledge of local policies regarding administration of insulin.
  • Ability to record administration in nursing records along with any concerns / changes and report accordingly.
  • Be able to identify a deteriorating patient and act on this accordingly including escalation through the established routes.
  • Ability to successfully complete and carry out competencies required to identify and monitor a deteriorating patient.
  • Ensure equipment is checked and is fit for purpose.
  • Identify and have knowledge of local policies regarding administration of insulin.
  • Performs telephone duties that include making and receiving calls from and to the Insulin Administration Team, conveying sensitive information to other healthcare professionals, patients and their representatives.

  • Participates in a personal development programme and works towards identified development needs. To include attendance on mandatory training courses and subsequent updates in line with CSH policy.
  • Communicates effectively with other staff groups both internal and external. To include healthcare professionals, patients and their representatives.
  • Provides and receives sensitive information from patients and their representatives where empathic skills are required. Includes communication with difficult patients who may have barriers to understanding and is able to present information accordingly.
  • Ensures appropriate stock levels are maintained in own area of operation, this may include ordering stock.
  • Maintains a clean and safe working environment through good housekeeping practices. This will include disposal of clinical waste and decontamination processes.
  • Is aware of Clinical Governance, Control of Substances Hazardous to Health (COSHH) and local Health and Safety policies, reporting problems, errors or breaches to the senior staff.
  • Resuscitation trained with ability to use CPR techniques.

Job description

Job responsibilities

Principal duties to include:

Clinical and Technical:

  • Monitors and maintains the health, safety and security of self and patients during clinical procedures.
  • The post holder will be undertaking blood glucose monitoring, administration of insulin and be able to identify a deteriorating patient.
  • The post holder will be assessed on their practical skills and knowledge base (training will be provided) and must have reached competency levels prior to working unsupervised.

Role Responsibilities

  • Performs the correct procedure for blood glucose monitoring as per CSH Surrey procedure using the designated CSH Surrey agreed medical device.
  • Ability to undertake Administration of Insulin competencies successfully.
  • Ability to undertake blood glucose monitoring competencies successfully.
  • Demonstrates knowledge of what constitutes stable and unstable blood glucose levels for each patient based upon individually set blood glucose targets.
  • Be able to recognise the signs and symptoms of hypoglycaemia and hyperglycaemia and give the correct treatment when needed.
  • Ability to understand and follow care plans.
  • Ability to confirm the insulin type, dosage, time, patient identification against a prescription chart.
  • Ability to administer insulin by using correct injection technique and safe medicines management principles.
  • Identify and have knowledge of local policies regarding administration of insulin.
  • Ability to record administration in nursing records along with any concerns / changes and report accordingly.
  • Be able to identify a deteriorating patient and act on this accordingly including escalation through the established routes.
  • Ability to successfully complete and carry out competencies required to identify and monitor a deteriorating patient.
  • Ensure equipment is checked and is fit for purpose.
  • Identify and have knowledge of local policies regarding administration of insulin.
  • Performs telephone duties that include making and receiving calls from and to the Insulin Administration Team, conveying sensitive information to other healthcare professionals, patients and their representatives.

  • Participates in a personal development programme and works towards identified development needs. To include attendance on mandatory training courses and subsequent updates in line with CSH policy.
  • Communicates effectively with other staff groups both internal and external. To include healthcare professionals, patients and their representatives.
  • Provides and receives sensitive information from patients and their representatives where empathic skills are required. Includes communication with difficult patients who may have barriers to understanding and is able to present information accordingly.
  • Ensures appropriate stock levels are maintained in own area of operation, this may include ordering stock.
  • Maintains a clean and safe working environment through good housekeeping practices. This will include disposal of clinical waste and decontamination processes.
  • Is aware of Clinical Governance, Control of Substances Hazardous to Health (COSHH) and local Health and Safety policies, reporting problems, errors or breaches to the senior staff.
  • Resuscitation trained with ability to use CPR techniques.

Person Specification

Experience

Essential

  • Able to undertake training and competencies relevant to the post.
  • Experience in NHS or equivalent healthcare or people facing roles.
  • Ability to communicate effectively both verbally and in writing.
  • To problem solve quickly, accurately and innovatively.
  • Basic level of IT skills including email, Word and Excel packages.

Desirable

  • Knowledge / experience in diabetes care.
  • Experience of working with frail older people.
  • Interest in working in community settings.
  • Able to accurately assess, monitor and document risk.

Qualifications

Essential

  • Proactive in learning and development of self, and show a willingness to retain information.

Desirable

  • AS/A Level, NVQ Level 3, Vocational Level 3 qualifications, or equivalent relevant knowledge.
Person Specification

Experience

Essential

  • Able to undertake training and competencies relevant to the post.
  • Experience in NHS or equivalent healthcare or people facing roles.
  • Ability to communicate effectively both verbally and in writing.
  • To problem solve quickly, accurately and innovatively.
  • Basic level of IT skills including email, Word and Excel packages.

Desirable

  • Knowledge / experience in diabetes care.
  • Experience of working with frail older people.
  • Interest in working in community settings.
  • Able to accurately assess, monitor and document risk.

Qualifications

Essential

  • Proactive in learning and development of self, and show a willingness to retain information.

Desirable

  • AS/A Level, NVQ Level 3, Vocational Level 3 qualifications, or equivalent relevant knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS


Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)


Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS


Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)


For questions about the job, contact:

Clinical Lead

Delia Fulton

delia.fulton@nhs.net

Date posted

01 July 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year Plus 5% High cost allowance, pro annum pro rata.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working, Term time hours, Annualised hours

Reference number

B9074-22-9373

Job locations

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS


Staines Health Centre

Staines

Surrey

TW18 1XD


Walton Community Hospital

Rodney Road

Walton-on-thames

Surrey

KT12 3LD


Supporting documents

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