Job summary
Do you enjoy helping others? Do you believe in giving something back to the local community? We are seeking Service Coordinators to work in our new Insulin Administration Team.
As the Service Coordinator you will lead the team, motivate staff, problem solve, implement change, be a role model demonstrating the behaviours expected from all the staff with regard to displaying excellent interpersonal skills and high degree of professionalism, upholding the organisation’s standards.
This is an excellent opportunity for a Registered Nurse wanting develop on the leadership pathway towards becoming a more senior manager. There will be a two day HR management training provided and the opportunity to complete an Institute of Management and Leadership Qualification. You will also be able to access coaching from one of our trained coaches at CSH Surrey.
You will delegate work to a team of Healthcare Assistants who administer insulins to our people in the community. You will also administer people’s daily or twice daily insulin injections, occasionally, where required.
This role is full or part time, hours negotiable between 8:00 and 20:00 over a 7-day service.
This role will require working across Woking, Walton and Staines localities with a choice of base location.
Join our team who believes in making real difference to people’s lives and provide people the care and support they need.
Main duties of the job
Please see the attached job description and personal specification for more
details and requirements for the role.
About us
CSH Surrey are part of the NHS and are Surreys largest and longest
established NHS community services provider, so our 1500+ employees get
NHS pay and pensions, and also receive the Fringe High-Cost Allowance of
5%.
Our staff enjoy excellent training and development opportunities, including the
care certificate, apprenticeships, numeracy and literacy courses, access to
the Nursing Associate programme, and a wide variety of management and
leadership courses and programmes.
We CARE about our staff though through our values of Compassion,
Accountability, Respect and Excellence. Our active employee council called
The Voice, elect employee representatives to ensure colleagues' voices are
heard at Board level.
CSH is a diverse organisation, if you are a passionate, person-focused
individual then apply to join CSH Surrey today!
We welcome candidates from
all backgrounds who meet the essential criteria of the job you are applying for
and if you require any reasonable adjustments, please contact the named
individual for this advert, or our recruitment team.
Job description
Job responsibilities
·
Responsible for the scheduling and rescheduling of the Healthcare
Assistant (HCA) insulin visits throughout the day in accordance with the demand
and capacity of the team
·
Responsible for planning non-complex staff rotas in accordance with the
service needs
·
Responsible for administering the Registered Nurse (RN) required
insulins to community patients
·
Responsible for providing clinical support to the HCAs if they have
queries or concerns
·
Accountable for supporting the HCAs with their professional development
·
Performs the correct procedure for blood glucose monitoring as per the
CSH Surrey insulin policy using the designated CSH Surrey agreed medical
device.
·
Ability to confirm the insulin type, dosage, time, patient
identification against a prescription chart.
·
Ability to administer insulin by using the correct injection technique
and safe medicines management principles.
·
Responsible for following the correct escalation processes for clinical
and non-clinical situations
·
Identify and have knowledge of local policies regarding administration
of insulin.
·
Demonstrates knowledge of what constitutes stable and unstable blood
glucose levels for each patient based upon individually set blood glucose
targets.
·
Be able to recognise the signs and symptoms of hypoglycaemia and
hyperglycaemia and give the correct treatment when needed
·
Responsible for assessing and developing care programmes and/or packages
that may be delivered by the postholder or other people
·
Responsible for delivering specialised advice in conjunction with the Diabetes
Nurse Specialist Team
·
Responsible for agreeing
the patient’s care plan, liaising
with others and adapting
the care and treatment delivered according to need and patient choice
Job description
Job responsibilities
·
Responsible for the scheduling and rescheduling of the Healthcare
Assistant (HCA) insulin visits throughout the day in accordance with the demand
and capacity of the team
·
Responsible for planning non-complex staff rotas in accordance with the
service needs
·
Responsible for administering the Registered Nurse (RN) required
insulins to community patients
·
Responsible for providing clinical support to the HCAs if they have
queries or concerns
·
Accountable for supporting the HCAs with their professional development
·
Performs the correct procedure for blood glucose monitoring as per the
CSH Surrey insulin policy using the designated CSH Surrey agreed medical
device.
·
Ability to confirm the insulin type, dosage, time, patient
identification against a prescription chart.
·
Ability to administer insulin by using the correct injection technique
and safe medicines management principles.
·
Responsible for following the correct escalation processes for clinical
and non-clinical situations
·
Identify and have knowledge of local policies regarding administration
of insulin.
·
Demonstrates knowledge of what constitutes stable and unstable blood
glucose levels for each patient based upon individually set blood glucose
targets.
·
Be able to recognise the signs and symptoms of hypoglycaemia and
hyperglycaemia and give the correct treatment when needed
·
Responsible for assessing and developing care programmes and/or packages
that may be delivered by the postholder or other people
·
Responsible for delivering specialised advice in conjunction with the Diabetes
Nurse Specialist Team
·
Responsible for agreeing
the patient’s care plan, liaising
with others and adapting
the care and treatment delivered according to need and patient choice
Person Specification
Experience
Essential
- Experience of staff management and appraisal
- Evidence of professional development
Desirable
- Confident in using EMIS Mobile/EMIS Web
- Experience in using Health Roster
- Broad range of clinical skills
- Experience in caring for people with diabetes
- Ability to Undertake full assessments of patients, including those with multiple pathology and complex health and social needs
- Demonstrable evidence of service improvement / implementing local change
- Good knowledge of health and safety / risk management
- Clinical audit and why this is important
- Understanding of health care policy and how this impact on Diabetes Care
- Computer literate and able to use Word, emails etc
Qualifications
Essential
- Current 1st level registration (Registered Nurse)
Desirable
- Mentorship qualification
- Clinical Supervisor
- Educated to Master or Postgraduate Diploma level
- Certificate in Diabetes Care
Person Specification
Experience
Essential
- Experience of staff management and appraisal
- Evidence of professional development
Desirable
- Confident in using EMIS Mobile/EMIS Web
- Experience in using Health Roster
- Broad range of clinical skills
- Experience in caring for people with diabetes
- Ability to Undertake full assessments of patients, including those with multiple pathology and complex health and social needs
- Demonstrable evidence of service improvement / implementing local change
- Good knowledge of health and safety / risk management
- Clinical audit and why this is important
- Understanding of health care policy and how this impact on Diabetes Care
- Computer literate and able to use Word, emails etc
Qualifications
Essential
- Current 1st level registration (Registered Nurse)
Desirable
- Mentorship qualification
- Clinical Supervisor
- Educated to Master or Postgraduate Diploma level
- Certificate in Diabetes Care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
