Business Support Officer (scheduler)

Job summary

We are seeking to appoint a virtual administrator to support our clinical team to meet an urgent business need. As part of a small knit business support team, you will be working closely with the Operations lead and Senior Business Support Officer, providing administration and diary management support for our existing team of Speech and Language Therapists (SLTs) / Speech and Language Therapy Assistants (SLTAs).

This role will be fully remote and training will be delivered remotely.

*** Please note that recruitment for this position may close earlier than the indicated deadline if we receive a sufficient number of qualified applications. Therefore, we encourage interested candidates to apply promptly ***

Main duties of the job

• To simultaneously schedule, manage and report on appointments for multiple members of our clinical team.
• Manage your own time well to allow for flexibility in the above.
• Take responsibility to ensure administrative practices are of a high quality.
• Be responsible for maintaining records and electronic filing up to date.
• Proofread, format, edit and update clinical documents (with training and guidance) as required by the business.
• Respond to administrative enquiries in a timely and confident fashion.
• Following up enquiries from parents/carers, education practitioners and health partners.
• Other duties subject to business need/your skill set.

About us

Communicate SLT CIC is a not-for-profit organisation, providing flexible and tailored speech, language and communication related services which invest in the diverse communities we serve.

Our experienced and dedicated team of professionals support individuals aged 0-25 years directly and through others, using high-quality, evidenced-based approaches to maximise impact where they live and learn.

Our head office is in Blackpool, however, we provide services across the North West through our highly supportive cohesive team.

The organisation began in 2011 and since then has grown in:

• Employees - in July 2024 we had 53 employees and many consultants who support short term projects.
• Reach in 2022-2023, our services impacted over 14,000 children and families.
• And Impact!

We welcome applicants who share our mission, vision and values and who are committed to working with others.

Here's a flavour of what its like to work within Communicate. These quotes are from current team members (2024):

• "Communicate has an excellent ethos. Communicate values staff and does all it can to support the team, practically and emotionally. It is without a doubt the best company I have ever worked for!"
• "Leadership work tirelessly and are amazing at what they do. I always feel like they do their best to support and listen to team members."
• "It's an absolute privilege to work for this company and I'm so proud of it."

Employer details

Employer name

Communicate SLT CIC

Address

Communicate SLT CIC

Business First Ltd

Blackpool

Lancashire

FY4 2RP

Employer's website

https://communicate-slt.org.uk/ (Opens in a new tab)

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Employer details

Employer name

Communicate SLT CIC

Address

Communicate SLT CIC

Business First Ltd

Blackpool

Lancashire

FY4 2RP

Employer's website

https://communicate-slt.org.uk/ (Opens in a new tab)

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