Chief Executive Officer

Job description

Job responsibilities

Strategic Leadership

1

Lead and shape the strategic direction of the organisation, refining and evolving the strategy over time in collaboration with the Board and through engagement with our people.

2

Convey the strategic vision throughout the entire organisation and beyond, and lead the cultural evolution necessary to deliver that vision.

3

Work in partnership with the Prior, the Board and the Leadership Team to determine strategic objectives for the organisation and drive delivery through effective business planning, monitoring key performance indicators, managing staff, developing volunteers and utilising resources.

4

Build and evolve an organisational structure fit for purpose and robust enough for the future.

5

Build a strong professional and strategic relationship with a range of stakeholders, including local authorities, health boards, WAST, Welsh Government and commercial customers.

6

Chart a course through a changing landscape to sustain the organisation as the foremost charity provider of first aid training and out-of-hospital care and transportation.

Financial Leadership and Risk Management

7

Develop a rolling three-year plan for the organisation encompassing income, people, structures, property, fleet, divestment, investment, digital transformation and external stakeholder management.

8

Work closely with the Financial Controller and the Leadership Team to ensure financial stability for the whole organisation by close monitoring to ensure delivery against critical financial and non-financial metrics to produce dependable surpluses and build reserves over time.

9

Encourage an innovative, efficient and commercial approach while continuing to deliver the organisations strong care and social objectives

10

Be responsible for a proactive and comprehensive approach to risk management across the organisation, addressing issues that have the potential for significant reputational harm or other adverse impact

People and Culture

11

Create a positive, enabling culture anchored in a growth mindset, and where high performance and success is celebrated.

12

Oversee the external agenda, narrative and communication, including engaging with the media.

13

Develop a high-performance culture that supports innovation, continuous improvement and high-quality services.

14

Take overall responsibility for developing a culture and the right systems to ensure safeguarding.

15

Ensuring the organisation takes a respectful inclusive approach to all and adopts an anti-racist stance.

16

Lead and bring together all parts of the organisation across Wales, both paid and voluntary.

17

Lead, develop and motivate a strong, high performance leadership team and ensure succession planning is embedded across the organisation. Invest in people to drive performance.

18

Lead, inspire and empower volunteers and staff in their mission to help vulnerable people and save lives.

19

Be a highly credible and effective ambassador for St John Ambulance Cymru and the Order of St John.

Administration and Compliance

20

Drive forward robust processes for performance management and monitoring.

21

Ensure the organisation meets all of its legal, statutory and regulatory requirements.

22

Ensure robust and effective governance throughout the organisation, ensuring full, accurate, transparent and appropriately digestible information is provided to those charged with governance.

23

Ensure that SJAC fulfils its international role and responsibilities.

24

Liaise with the Orders Director of Ceremonies in preparing, planning and executing Order ceremonies in Wales and when requested attendance at Order national or international events.

25

Prepare papers for and advise the Honours and Awards Committee on all aspects of the Order Honours and Awards system, including admission and promotion within the Order, Life Saving Medals and Service Medals.

26

Be responsible for the process for the nomination of National Honours for members of St John Ambulance Cymru.

27

Be responsible to the Prior for the administration of the affairs of the Order in Wales.

28

Ensure the Order is compliant with the Royal Charter and Statutes of the Order and the Priorys Articles, Regulations and Rules.

The nature of the job requires the Chief executive to work flexibly including evenings and weekends on occasion to attend functions, events and meet volunteers, divisions and St John Councils across Wales, and travel further in the UK and abroad when required.

Person Specification

Qualifications

Essential

• Educated to at least first degree level or equivalent.

Experience

Essential

• Operated at Board level, in business, the public sector or the charitable sector, setting organisation strategy and leading teams to successfully deliver or exceed goals in complex environments.
• A record of outperformance, including generating strong profitable growth, people development and value creation.
• Experience of initiating, managing and delivering successful and sustained change in complex organisations.
• Inspirational leader who inspires confidence from colleagues, partners, suppliers, and stakeholders.
• A hands-on, commercially, and financially aware leader with the confidence, experience, and diplomacy to take an active position in ensuring SJAC future success.
• A leadership style that is simultaneously consultative, inclusive, incisive and authoritative
• Capable of understanding and communicating effectively with all levels of the organisation, both employed and voluntary across Wales.
• A skilled communicator, influencer and ambassador, who will be politically astute and be skilled in building multiple stakeholder relationships with e.g. politicians, civil servants, leading public body partners.
• A strategic thinker, with a sound grasp of corporate and strategic planning.
• An in depth understanding of what is required to ensure an organisation adheres to the highest levels of corporate governance.
• Able to demonstrate the experience, knowledge and track record to ensure the organisation lives within its means, and delivers schemes and projects on time and within budget.
• Skilled at developing partnership working, building coalitions and strategic alliance.
• Understands the importance of on-going and effective internal communications with all staff and volunteers and delivers a culture of openness, transparency and shared common purpose.
• Understanding the importance of the Welsh language.

Desirable

• Experience in leading communication of the strategic vision, leading an organisational design and a cultural evolution necessary to deliver that vision.
• Demonstrable experience of public and corporate fundraising and running successful commercial operations.
• Good understanding of policy development in health and wellbeing, social care, education and the charity sector in Wales.
• Ability to speak / understand the Welsh language, or willingness to learn

Competencies and behaviours

Essential

• Competencies and behaviours:
• Approachable, authentic, demonstrating empathy and humility.
• A clear communicator: succinct, articulate, tactful and authentic in communication.
• Calm, measured and resilient when dealing with adversity.
• Passionate about St John Ambulance Cymru and its mission to help vulnerable people and save lives.
• Self-aware and capable of delivering and receiving constructive, candid feedback.
• Consistency in approach.
• Willingness to take hard decisions in an informed, collaborative but decisive manner, having any resultant challenging conversations in a timely and effective manner to bring people on the journey.
• The successful individual is likely to be a thoughtful, strategic thinker whilst being comfortable to be involved in the delivery
• Sensitive to the charity origins and its unique people model and therefore being able to foster the right balance between people, values and financial sustainability
• A natural communicator, media trained and capable of being a powerful and passionate spokesperson and advocate for St John Ambulance Cymru
• Respectful and upholding of the Christian values of the charity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St John Ambulance Cymru

Address

St. John Ambulance Cymru

Beignon Close

Cardiff

CF24 5PB

Employer's website

https://www.sjacymru.org.uk (Opens in a new tab)