South Durham Health CIC

Pharmacy Technician

The closing date is 21 November 2025

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Job summary

Job Title: Pharmacy Technician

Responsible to: PCN Practice Pharmacist/PCN Clinical Director

Location: Practices within Durham Coast Primary Care Network

Contract Type: Permanent

Hours: 26 per week

Salary: Dependent on experience

Main duties of the job

Working within your clinical and professional boundaries, you will work alongside the Durham Coast PCN Clinical Pharmacists to support clinical teams in all aspects of prescribing and medicines safety. This role promotes and supports improvements to maximise safe and best practice in prescribing and improve patient care quality. The Pharmacy Technician will be a point of contact for patient enquiries regarding prescriptions. The post holder will help patients get the best from their medicines through effective medicines reconciliation after discharge and other transfers of care, identifying patients potentially suitable for repeat dispensing, assisting in monitoring high-risk and high-cost drugs, and handling prescription queries within areas of competence. This also involves delivering key medicines optimisation outcomes against an ICB-set work plan, contributing to quality improvement and clinical audit, and supporting aspects of the Quality and Outcomes Framework, medicines safety, and antibiotic stewardship. You will also contribute towards practice financial stability through medicines optimisation and related QOF targets. The role includes training and developing practice-based administrative staff processing repeat prescriptions to support improved coordination and effective pharmacy administration in general practice, especially regarding repeat prescribing systems and processes.

About us

We are looking to recruit an additional Pharmacy Technician to join our team at Durham Coast Primary Care Network which is formed of four member practices; East Durham Medical Group, Bevan Medical Group, Southdene Medical Centre and Wingate Medical Centre, together representing a population of over 33,000 patients.

Durham Coast PCN are committed to the ongoing development of our team, which includes mandatory and developmental training for all our staff. Team members are encouraged to highlight any training they feel would benefit them in the achievement of their role.

This is a fantastic opportunity to be mentored and upskilled working closely with practices across our network.

Details

Date posted

31 October 2025

Pay scheme

Other

Salary

Depending on experience depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0611-25-0036

Job locations

The Surgery

Ashmore Terrace

Wheatley Hill

County Durham

DH6 3NP


The Medical Centre

Front Street West

Wingate

County Durham

TS28 5PZ


The Surgery

Bevan Grove

Shotton Colliery

Durham

DH6 2LQ


Southdene Medical Centre

Front Street

Shotton Colliery

Durham

DH6 2LT


Job description

Job responsibilities

Under the direction of our existing team of Pharmacists, we expect that you will be able to work independently and manage your own workload. You will be self-motivated, and above all you will be passionate about providing the highest standards of care and treatment to patients in primary care.

Due to the developing nature of the role and the needs and priorities of individuals requiring support, a high degree of flexibility is essential. You will need excellent communication skills, the ability to meet targets and to be able to liaise with patients, primary care staff, community pharmacists and other partners.

You will support the improvement of safety and quality of prescribing, optimise the best use of medicines whilst minimising risk and providing safe patient care.

In addition to the patient-facing aspect of your role, you will also be required to contribute towards practice financial and quality performance. You will support the Practice Pharmacists work in delivering medicines optimisation initiatives within GP practices as well as coding and supporting practices with their QOF registers to ensure they are accurate.

The successful candidate will have excellent written and verbal communication skills, experience of influencing others and conducting clinical medication reviews.

It is a requirement of the role to be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences. The successful candidate would preferably have some experience of working as a qualified, registered Pharmacy Technician.

Primary care experience would be an advantage but is not essential. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.

Job description

Job responsibilities

Under the direction of our existing team of Pharmacists, we expect that you will be able to work independently and manage your own workload. You will be self-motivated, and above all you will be passionate about providing the highest standards of care and treatment to patients in primary care.

Due to the developing nature of the role and the needs and priorities of individuals requiring support, a high degree of flexibility is essential. You will need excellent communication skills, the ability to meet targets and to be able to liaise with patients, primary care staff, community pharmacists and other partners.

You will support the improvement of safety and quality of prescribing, optimise the best use of medicines whilst minimising risk and providing safe patient care.

In addition to the patient-facing aspect of your role, you will also be required to contribute towards practice financial and quality performance. You will support the Practice Pharmacists work in delivering medicines optimisation initiatives within GP practices as well as coding and supporting practices with their QOF registers to ensure they are accurate.

The successful candidate will have excellent written and verbal communication skills, experience of influencing others and conducting clinical medication reviews.

It is a requirement of the role to be registered with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences. The successful candidate would preferably have some experience of working as a qualified, registered Pharmacy Technician.

Primary care experience would be an advantage but is not essential. Teamwork, flexibility, enthusiasm and the ability to prioritise tasks effectively are essential skills.

Person Specification

Experience

Essential

  • Good IT Skills
  • Excellent communications skills (verbal and written)
  • Excellent organisational skills.
  • Ability to work safely under pressure
  • Work as part of a team
  • Have excellent time management and workload prioritisation skills
  • Understand clinical governance and risk management
  • Awareness of current medicines Management Agendas
  • Knowledge of audit and research
  • Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

  • Previous Work within patient facing role
  • Understanding of GMS contracts and Medicines Management Incentive Schemes
  • Experience of NHS IT Systems.

Other

Essential

  • Self-Motivation
  • Adaptable
  • Willingness and ability to move between practice sites
  • In date DBS check
  • Safeguarding adult and children
  • Immunisation status
  • UK Work Permit (if required)

Qualifications

Essential

  • Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
  • Evidence of continuing Professional development

Desirable

  • Medicines Reconciliation Certificate / Equivalent
Person Specification

Experience

Essential

  • Good IT Skills
  • Excellent communications skills (verbal and written)
  • Excellent organisational skills.
  • Ability to work safely under pressure
  • Work as part of a team
  • Have excellent time management and workload prioritisation skills
  • Understand clinical governance and risk management
  • Awareness of current medicines Management Agendas
  • Knowledge of audit and research
  • Demonstrate accountability for delivering professional expertise and direct service provision

Desirable

  • Previous Work within patient facing role
  • Understanding of GMS contracts and Medicines Management Incentive Schemes
  • Experience of NHS IT Systems.

Other

Essential

  • Self-Motivation
  • Adaptable
  • Willingness and ability to move between practice sites
  • In date DBS check
  • Safeguarding adult and children
  • Immunisation status
  • UK Work Permit (if required)

Qualifications

Essential

  • Registration with the General Pharmaceutical Society and have a BTEC/NVQ level 3 or equivalent in pharmaceutical sciences.
  • Evidence of continuing Professional development

Desirable

  • Medicines Reconciliation Certificate / Equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

South Durham Health CIC

Address

The Surgery

Ashmore Terrace

Wheatley Hill

County Durham

DH6 3NP


Employer's website

https://www.southdurhamhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

South Durham Health CIC

Address

The Surgery

Ashmore Terrace

Wheatley Hill

County Durham

DH6 3NP


Employer's website

https://www.southdurhamhealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Operational Manager

Kayleigh Laight

kayleigh.laight@nhs.net

01429808310

Details

Date posted

31 October 2025

Pay scheme

Other

Salary

Depending on experience depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

B0611-25-0036

Job locations

The Surgery

Ashmore Terrace

Wheatley Hill

County Durham

DH6 3NP


The Medical Centre

Front Street West

Wingate

County Durham

TS28 5PZ


The Surgery

Bevan Grove

Shotton Colliery

Durham

DH6 2LQ


Southdene Medical Centre

Front Street

Shotton Colliery

Durham

DH6 2LT


Supporting documents

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