Registered Service Manager

The Meath Epilepsy Charity

Information:

This job is now closed

Job summary

We are seeking an experienced Registered Manager who will be a highly visible and proactive leader providing general management support for the established and skilled care team.

You will provide effective and strategic leadership in compliance with CQC regulations and contractual requirements and ensure that care plans for new and existing residents are person-centred and meet their physical and mental health requirements.

Main duties of the job

  • To be the registered manager responsible for the services in your group.
  • To ensure all residents are listened to, respected and all support is delivered in a person-centred way while ensuring their safety, health, and wellbeing.
  • To ensure all the practices delivered are within the regulated guidance and to a high standard.
  • To ensure all staff are mentored and guided in their roles to know expectations from The Meath.
  • Be accountable for the services managed including documentation for residents and staff.
  • Be accountable for the operational budgets of the services within your group of registered services.

About us

The Meath Epilepsy Charity recognises ability which means that the people that we support are enabled to live as independently as possible, challenge themselves and to fulfil their potential. This positive can do culture is shared by our residents, staff and volunteers alike across our broad range of services and facilities.

Our very special community is located in a stunning setting and boasts fantastic facilities in central Godalming. The Meaths beautiful Grade II listed manor house, together with other higher-needs modern annex houses and the Skills Centre and gym are all set in landscaped grounds.

Our location is both peaceful yet close to local amenities and the main line train station. We are proud to be at the heart of our local community and to enjoy strong links with the town.

Date posted

03 October 2023

Pay scheme

Other

Salary

£40,500 to £43,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0608-23-0000

Job locations

The Meath Epilepsy Charity

Westbrook Road

Godalming

Surrey

GU7 2QH


Job description

Job responsibilities

Responsible For:

Ensuring the needs of the residents are met and carried out to the highest standards, and safeguarding regulations are abided by and documented. Ensuring staff teams are mentored, guided and supported to deliver the expected high standard of care and safety. Working within and ensuring teams work with in the perimeters of the KLOEs.

Principal Accountabilities (Responsibilities):

In addition to the duties performed by a support worker/senior support worker will manage and organise the staff team.

Take charge of the rota to ensure the service is properly staffed at all times.

To supervise and manage Deputy Service manager, senior support workers, support workers, night team members and bank staff including their appraisals, supervisions and induction where appropriate.

Ensure that training of all staff is up to date and they are able to demonstrate understanding.

Support other senior staff and assist in the implementation of management decisions. Peer support and buddying when needed.

Assist senior support workers and support workers with the updating and monitoring of essential documentation.

Encourage communication: promote an open environment for discussion providing the opportunity for constructive feedback.

Be available for on-call duties when required.

Administer buccal midazolam, diazepam, analgesic and other prescribed required need medication.

Take charge of the Meath services you are assigned to in an emergency and if necessary, carry out an evacuation of the Meath services in case of fire or other major incident

Maintain paperwork required under legislation, e.g. CQC inspection requirements, MCA, DOLs and Safeguarding.

Maintain a high quality standards and ensure health and safety compliance

To be conversant with and implement the Meath policies and procedures for fire, emergencies, missing persons, accidents, handling and checking of drugs and of the health & safety at work policy.

Lead team meetings and resident meetings.

Be main contact lead with families ensuring regular communication and correspondence.

Lead by example in all you do and be a champion for the senior management team when cascading information.

Provide information, advice, and support to residents families. Ensure you communicate well while maintaining the privacy of the residents.

Organise activities for residents and actively promote their independence.

Time manage between services to give staff the supported point in time that will ensure they are being listened to and mentored.

Share with your line manager and teams your diary so they know your whereabouts to show availability.

Ensure you know all The Meaths electronic systems such as BrightHR to be able to assist others on how to use these apps.

To undertake the registered managers interview and ensure compliance for all inspections.

To be present and prepare your teams for an inspection from CQC.

Job description

Job responsibilities

Responsible For:

Ensuring the needs of the residents are met and carried out to the highest standards, and safeguarding regulations are abided by and documented. Ensuring staff teams are mentored, guided and supported to deliver the expected high standard of care and safety. Working within and ensuring teams work with in the perimeters of the KLOEs.

Principal Accountabilities (Responsibilities):

In addition to the duties performed by a support worker/senior support worker will manage and organise the staff team.

Take charge of the rota to ensure the service is properly staffed at all times.

To supervise and manage Deputy Service manager, senior support workers, support workers, night team members and bank staff including their appraisals, supervisions and induction where appropriate.

Ensure that training of all staff is up to date and they are able to demonstrate understanding.

Support other senior staff and assist in the implementation of management decisions. Peer support and buddying when needed.

Assist senior support workers and support workers with the updating and monitoring of essential documentation.

Encourage communication: promote an open environment for discussion providing the opportunity for constructive feedback.

Be available for on-call duties when required.

Administer buccal midazolam, diazepam, analgesic and other prescribed required need medication.

Take charge of the Meath services you are assigned to in an emergency and if necessary, carry out an evacuation of the Meath services in case of fire or other major incident

Maintain paperwork required under legislation, e.g. CQC inspection requirements, MCA, DOLs and Safeguarding.

Maintain a high quality standards and ensure health and safety compliance

To be conversant with and implement the Meath policies and procedures for fire, emergencies, missing persons, accidents, handling and checking of drugs and of the health & safety at work policy.

Lead team meetings and resident meetings.

Be main contact lead with families ensuring regular communication and correspondence.

Lead by example in all you do and be a champion for the senior management team when cascading information.

Provide information, advice, and support to residents families. Ensure you communicate well while maintaining the privacy of the residents.

Organise activities for residents and actively promote their independence.

Time manage between services to give staff the supported point in time that will ensure they are being listened to and mentored.

Share with your line manager and teams your diary so they know your whereabouts to show availability.

Ensure you know all The Meaths electronic systems such as BrightHR to be able to assist others on how to use these apps.

To undertake the registered managers interview and ensure compliance for all inspections.

To be present and prepare your teams for an inspection from CQC.

Person Specification

Qualifications

Essential

  • Qualified or working towards NVQ level 5 in Health and Social Care

Experience

Essential

  • Must successfully obtain CQC Registration within first 6 months of being in post.
  • To be able to communicate with the General public, trustees, Professional bodies, and all other parties on behalf of The Meath both written and verbal.
  • Knowledge and experience using Microsoft programmes and outlook calendars.
  • Understanding of the Fundamental Standards and KLOEs.
  • Knowledge of the safeguarding regulations and required notifications to CQC.
  • Experience in multi managing services and multi staff teams.
  • Knowledge and a demonstration of skills in time management and organisation of working across multi sites.
  • Experience in managing and developing staff teams.
  • Experience with MCA and DOLs.

Desirable

  • Understanding of CQC requirements in the event of an Inspection.
  • Been through an CQC inspection process.
  • 2 years previous experience in a multi-site manager role.
  • Driver with Full Licence.
Person Specification

Qualifications

Essential

  • Qualified or working towards NVQ level 5 in Health and Social Care

Experience

Essential

  • Must successfully obtain CQC Registration within first 6 months of being in post.
  • To be able to communicate with the General public, trustees, Professional bodies, and all other parties on behalf of The Meath both written and verbal.
  • Knowledge and experience using Microsoft programmes and outlook calendars.
  • Understanding of the Fundamental Standards and KLOEs.
  • Knowledge of the safeguarding regulations and required notifications to CQC.
  • Experience in multi managing services and multi staff teams.
  • Knowledge and a demonstration of skills in time management and organisation of working across multi sites.
  • Experience in managing and developing staff teams.
  • Experience with MCA and DOLs.

Desirable

  • Understanding of CQC requirements in the event of an Inspection.
  • Been through an CQC inspection process.
  • 2 years previous experience in a multi-site manager role.
  • Driver with Full Licence.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Meath Epilepsy Charity

Address

The Meath Epilepsy Charity

Westbrook Road

Godalming

Surrey

GU7 2QH


Employer's website

https://www.meath.org.uk/ (Opens in a new tab)

Employer details

Employer name

The Meath Epilepsy Charity

Address

The Meath Epilepsy Charity

Westbrook Road

Godalming

Surrey

GU7 2QH


Employer's website

https://www.meath.org.uk/ (Opens in a new tab)

For questions about the job, contact:

HR Team Leader

Hannah Brockwell

hannah.brockwell@meath.org.uk

01483415095

Date posted

03 October 2023

Pay scheme

Other

Salary

£40,500 to £43,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B0608-23-0000

Job locations

The Meath Epilepsy Charity

Westbrook Road

Godalming

Surrey

GU7 2QH


Privacy notice

The Meath Epilepsy Charity's privacy notice (opens in a new tab)