Job summary
Are
you a motivated, enthusiastic and experienced nurse with a passion for
delivering excellent care and a drive to develop services for the benefits of
our patients?
Under
the leadership of our newly appointed Head of Community Services, as Wellbeing
Team Leader, you will lead and develop the Wellbeing service offer, supporting
the needs of patients living with a life limiting illness, helping them to live
as well as possible, for as long as possible.
Responsible
for line management of a multi-disciplinary wellbeing team, and for clinical
oversight of the wellbeing caseload; the postholder will provide 1-1 patient
assessment, lead the planning and facilitation of groups and contribute to the
development of the hospices community services.
**Interviews will take place on Tuesday 21st May 2024 **
Main duties of the job
The
postholder will lead and develop the Wellbeing service offer, supporting the
needs of patients living with a life limiting illness, helping them to live as
well as possible, for as long as possible. Responsible for line management of a
multi-disciplinary wellbeing team, and for clinical oversight of the wellbeing
caseload; the postholder will provide 1-1 patient assessment, lead the planning
and facilitation of groups and contribute to the development of the hospices
community services
About us
The wellbeing of our staff is really important to
us here at Willow Wood, and this is demonstrated with the range of benefits we
offer including:
Competitive Salary
Can remain in NHS pension with same contributions
Annual leave starting at 35 days (including bank
holidays) pro rata
Employee Assistant Programme
Wellbeing initiatives
Free on site parking
Subsidised meals
Access to funded training
Job description
Job responsibilities
Main Responsibilities
- Lead and coordinate the operational management and delivery of the wellbeing service.
- Provide leadership, coordination and line management to multi-disciplinary wellbeing team inclusive of staff, volunteers and external group facilitators.
- Oversee the planning, delivery and facilitation of 1-1s and groups within the Wellbeing at The Hive programme; a series of informative, therapeutic and supportive 1-1s and groups for patients living with a life limiting illness and those close to them.
- Coordinate clinical caseload management of patients known to service, including holistic assessment, review and allocation of services.
- Work alongside the Head of Community Services to identify opportunities for growth of the service, set objectives and deliver change in line with the clinical strategy.
- Collaborate with other clinical leads, ensuring consistent communication between services and in the development of joint working opportunities.
- Engage and network with external health and social care services and professionals across the locality; identifying new referral pathways and signposting opportunities for patients, whilst building relationships with stakeholders.
- Collate feedback from stakeholders that can inform service development and evidence safe and effective practice.
Clinical Responsibilities
- Complete triage, holistic assessment and review of patients on wellbeing caseload, ensuring service offer meets their current symptoms, needs and concerns.
- Provide person-centred palliative care, allowing patients to be involved in the planning of their care.
- Facilitate group and 1-1 support for management of common symptoms and challenges experienced by those living with life limiting illness, working closely with other teams from community services such as therapy, family support and dementia services for specialist input.
- Observe clinical changes within patients, noting changes to stage of illness; liaising with other community professionals as and when required to meet need.
- Initiate conversations about end of life care and decision, supporting patients in the development of their own advanced care plans.
- Empower patients to make choices about their care and future, enabling them to identify what is important to them.
- Ensure service is culturally sensitive to meet the needs of patients across the locality
- Maintain accurate records, ensuring that they are clear, concise and legible, and are in accordance with the NMC Standards for Record and Record Keeping, using the EMIS database.
- Undertake audits of clinical practice and effectiveness to evidence quality and assurance of services.
- Ensure representation from Wellbeing service at daily referrals meetings and an effective triage process of new referrals into the service.
- Attend Community Service Clinical Review Meeting and locality MDT meeting weekly, contributing to discussion about complex needs of patients known to service.
Leadership Responsibilities
- Contribute to Clinical Leadership and Clinical Quality and Standards to ensure compliance with CQC standards and legislation.
- Lead and contribute to service development and patient experience improvement projects.
- Support team members by leading daily safety huddles and handovers, regular 1-1and annual PDRs.
- Contribute to development of relevant documentation; e.g. Internal processes and pathways, relevant policies and service literature.
- Monitor KPIs and data captured within the service, working with the Head of Community Services to utilise the data in the evaluation and future planning of Wellbeing services.
- To work with wider team to utilise outcome measures, feedback and input from those with lived experience to inform service offer.
Organisational Responsibilities
- Demonstrate and display hospice values throughout work; Compassionate, Accountable, Respectful and Excellent
- Ensure a safe environment at all times by adhering to health and safety standards, contributing to risk assessments, and reporting all identified hazards, incidents, near misses and concerns using Vantage incident reporting system.
- Follow safeguarding reporting and recording processes to ensure safety of patients, visitors, staff and volunteers.
- To adhere to mandatory training as specified by role and work within Hospice guidance, policy and procedure.
Job description
Job responsibilities
Main Responsibilities
- Lead and coordinate the operational management and delivery of the wellbeing service.
- Provide leadership, coordination and line management to multi-disciplinary wellbeing team inclusive of staff, volunteers and external group facilitators.
- Oversee the planning, delivery and facilitation of 1-1s and groups within the Wellbeing at The Hive programme; a series of informative, therapeutic and supportive 1-1s and groups for patients living with a life limiting illness and those close to them.
- Coordinate clinical caseload management of patients known to service, including holistic assessment, review and allocation of services.
- Work alongside the Head of Community Services to identify opportunities for growth of the service, set objectives and deliver change in line with the clinical strategy.
- Collaborate with other clinical leads, ensuring consistent communication between services and in the development of joint working opportunities.
- Engage and network with external health and social care services and professionals across the locality; identifying new referral pathways and signposting opportunities for patients, whilst building relationships with stakeholders.
- Collate feedback from stakeholders that can inform service development and evidence safe and effective practice.
Clinical Responsibilities
- Complete triage, holistic assessment and review of patients on wellbeing caseload, ensuring service offer meets their current symptoms, needs and concerns.
- Provide person-centred palliative care, allowing patients to be involved in the planning of their care.
- Facilitate group and 1-1 support for management of common symptoms and challenges experienced by those living with life limiting illness, working closely with other teams from community services such as therapy, family support and dementia services for specialist input.
- Observe clinical changes within patients, noting changes to stage of illness; liaising with other community professionals as and when required to meet need.
- Initiate conversations about end of life care and decision, supporting patients in the development of their own advanced care plans.
- Empower patients to make choices about their care and future, enabling them to identify what is important to them.
- Ensure service is culturally sensitive to meet the needs of patients across the locality
- Maintain accurate records, ensuring that they are clear, concise and legible, and are in accordance with the NMC Standards for Record and Record Keeping, using the EMIS database.
- Undertake audits of clinical practice and effectiveness to evidence quality and assurance of services.
- Ensure representation from Wellbeing service at daily referrals meetings and an effective triage process of new referrals into the service.
- Attend Community Service Clinical Review Meeting and locality MDT meeting weekly, contributing to discussion about complex needs of patients known to service.
Leadership Responsibilities
- Contribute to Clinical Leadership and Clinical Quality and Standards to ensure compliance with CQC standards and legislation.
- Lead and contribute to service development and patient experience improvement projects.
- Support team members by leading daily safety huddles and handovers, regular 1-1and annual PDRs.
- Contribute to development of relevant documentation; e.g. Internal processes and pathways, relevant policies and service literature.
- Monitor KPIs and data captured within the service, working with the Head of Community Services to utilise the data in the evaluation and future planning of Wellbeing services.
- To work with wider team to utilise outcome measures, feedback and input from those with lived experience to inform service offer.
Organisational Responsibilities
- Demonstrate and display hospice values throughout work; Compassionate, Accountable, Respectful and Excellent
- Ensure a safe environment at all times by adhering to health and safety standards, contributing to risk assessments, and reporting all identified hazards, incidents, near misses and concerns using Vantage incident reporting system.
- Follow safeguarding reporting and recording processes to ensure safety of patients, visitors, staff and volunteers.
- To adhere to mandatory training as specified by role and work within Hospice guidance, policy and procedure.
Person Specification
Experience
Essential
- Experience of nursing within a wider MDT
- Experience in caring for patients with a range of life limiting illness requiring specialist palliative care
- Leadership and management of staff, volunteers and/or services
Desirable
- Experience of working within a hospice and/or community setting
Skills/Abilities
Essential
- Palliative care knowledge
- Ability to assess and deliver care to meet complex needs
- Positive attitude to change
- Range of effective communication skills
- Good time management skills
- Experience of working at a senior level
- Ability to work as part of a diverse MDT
Desirable
- Knowledge of Hospice Care
- Experience of group planning and facilitation
- Understanding of palliative care emergencies
- Counselling skills
Other Requirements
Essential
- Committed to continual professional development
- A flexible approach to working patterns
- Good attendance and punctuality record
- Reliable and trustworthy with a sound understanding of professional boundaries
Qualifications
Essential
- RGN level 1 trained nurse
- Current NMC registration
- Palliative care courses/study days
Desirable
- Palliative Care Qualification
- Advanced communication skills
- ENB 998/Preparation for mentorship or equivalent qualification
Knowledge
Essential
- Understanding of comprehensive holistic assessments
- Understands the complexity of caring for patients with life limiting illnesses
- Understanding of the hospice position in wider health and social care landscape
- Up to date knowledge of current palliative care issues
- Understand the important of developing following policies and protocols
- Understanding and support of the benefit of clinical supervision and reflective practice
Desirable
- Advance care planning and/or initiating conversations about death and dying
- Experience of using EMIS or alternative electronic patient record system
Person Specification
Experience
Essential
- Experience of nursing within a wider MDT
- Experience in caring for patients with a range of life limiting illness requiring specialist palliative care
- Leadership and management of staff, volunteers and/or services
Desirable
- Experience of working within a hospice and/or community setting
Skills/Abilities
Essential
- Palliative care knowledge
- Ability to assess and deliver care to meet complex needs
- Positive attitude to change
- Range of effective communication skills
- Good time management skills
- Experience of working at a senior level
- Ability to work as part of a diverse MDT
Desirable
- Knowledge of Hospice Care
- Experience of group planning and facilitation
- Understanding of palliative care emergencies
- Counselling skills
Other Requirements
Essential
- Committed to continual professional development
- A flexible approach to working patterns
- Good attendance and punctuality record
- Reliable and trustworthy with a sound understanding of professional boundaries
Qualifications
Essential
- RGN level 1 trained nurse
- Current NMC registration
- Palliative care courses/study days
Desirable
- Palliative Care Qualification
- Advanced communication skills
- ENB 998/Preparation for mentorship or equivalent qualification
Knowledge
Essential
- Understanding of comprehensive holistic assessments
- Understands the complexity of caring for patients with life limiting illnesses
- Understanding of the hospice position in wider health and social care landscape
- Up to date knowledge of current palliative care issues
- Understand the important of developing following policies and protocols
- Understanding and support of the benefit of clinical supervision and reflective practice
Desirable
- Advance care planning and/or initiating conversations about death and dying
- Experience of using EMIS or alternative electronic patient record system
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
