Job summary
The Performance & Business Analyst will be required to liaise and take direction from the
Performance & Quality Manager. Duties involve processing, analysing, and reporting on data
in an efficient and timely manner, being thorough and maintaining accuracy, liaising with
colleagues at all levels. The role also encompasses analysing performance metrics,
collaborating with cross-functional teams, and developing robust reporting mechanisms to
monitor key performance indicators
Main duties of the job
Design, generate and analyse of large datasets to identify patterns, trends, and insights to
support performance improvement opportunities across the business.
Support with the design and implementation of analytical solutions to solve complex
business problems.
Develop data analytics strategies that optimise performance efficiency and quality.
Collaborate with internal and external stakeholders to understand business needs and
provide insights and recommendations for areas of improvement.
Conduct routine data validation and quality assurance processes to ensure accuracy and
reliability of reports.
Provide data and administrative support at all stages of audit processes.
Communicate findings and recommendations to technical and non-technical stakeholders.
Prepare regular performance reports and presentations for internal stakeholders.
Identifying, analysing, and interpreting trends or patterns in data sets of varying complexity.
Provide support in conducting root cause analysis and identifying actionable insights to
drive operational efficiency.
Support ad-hoc data analysis requests and projects as assigned by senior management.
Contribute to a positive and collaborative team environment, actively participating in team
meetings and knowledge sharing initiatives.
Provision of bespoke data to commissioners, regulators, management, and board.
Provide analysis of operational and clinical breaches.
About us
Join a dynamic and forward-thinking healthcare organisation, recently awarded Outstanding by the Care
Quality Commission (CQC), dedicated to providing exceptional service and improving patient outcomes.
We are seeking a talented Performance and Business Analyst to join our Performance and Quality
department to drive excellence through data-driven insights and strategic analysis.
Job description
Job responsibilities
Design, generate and analyse of large datasets to identify patterns, trends, and insights to
support performance improvement opportunities across the business.
Support with the design and implementation of analytical solutions to solve complex
business problems.
Develop data analytics strategies that optimise performance efficiency and quality.
Collaborate with internal and external stakeholders to understand business needs and
provide insights and recommendations for areas of improvement.
Conduct routine data validation and quality assurance processes to ensure accuracy and
reliability of reports.
Provide data and administrative support at all stages of audit processes.
Communicate findings and recommendations to technical and non-technical stakeholders.
Prepare regular performance reports and presentations for internal stakeholders.
Identifying, analysing, and interpreting trends or patterns in data sets of varying complexity.
Provide support in conducting root cause analysis and identifying actionable insights to
drive operational efficiency.
Support ad-hoc data analysis requests and projects as assigned by senior management.
Stay updated on industry trends, best practices, and regulatory requirements related to
healthcare analytics.
Contribute to a positive and collaborative team environment, actively participating in team
meetings and knowledge sharing initiatives.
Personally responsible for the collation and provision of regular and ad-hoc reports
including: -
Weekly Business Performance analysis across all areas of the business.
Monthly and quarterly performance reports (NQR & KPI).
Call Centre performance data
Urgent Treatment Centre performance data
Reports required by other departments.
Provision of bespoke data to commissioners, regulators, management, and board.
Provide analysis of operational and clinical breaches.
Manage information requests, both internal and external in an efficient and timely manner.
Support in delivery of P&Q business as usual act
Job description
Job responsibilities
Design, generate and analyse of large datasets to identify patterns, trends, and insights to
support performance improvement opportunities across the business.
Support with the design and implementation of analytical solutions to solve complex
business problems.
Develop data analytics strategies that optimise performance efficiency and quality.
Collaborate with internal and external stakeholders to understand business needs and
provide insights and recommendations for areas of improvement.
Conduct routine data validation and quality assurance processes to ensure accuracy and
reliability of reports.
Provide data and administrative support at all stages of audit processes.
Communicate findings and recommendations to technical and non-technical stakeholders.
Prepare regular performance reports and presentations for internal stakeholders.
Identifying, analysing, and interpreting trends or patterns in data sets of varying complexity.
Provide support in conducting root cause analysis and identifying actionable insights to
drive operational efficiency.
Support ad-hoc data analysis requests and projects as assigned by senior management.
Stay updated on industry trends, best practices, and regulatory requirements related to
healthcare analytics.
Contribute to a positive and collaborative team environment, actively participating in team
meetings and knowledge sharing initiatives.
Personally responsible for the collation and provision of regular and ad-hoc reports
including: -
Weekly Business Performance analysis across all areas of the business.
Monthly and quarterly performance reports (NQR & KPI).
Call Centre performance data
Urgent Treatment Centre performance data
Reports required by other departments.
Provision of bespoke data to commissioners, regulators, management, and board.
Provide analysis of operational and clinical breaches.
Manage information requests, both internal and external in an efficient and timely manner.
Support in delivery of P&Q business as usual act
Person Specification
Experience
Essential
- Quality assurance and validation of
- performance data.
- Trend analysis.
- Preparation of Performance Reports, both
- internal and external.
- Presentation of data and analysis to best
- suit environment / individual
- requirements.
Desirable
- Experience of Adastra Clinical
- Patient Management System
Qualifications
Essential
- Minimum GCSE Maths and English grade
- A-C or equivalent
- University degree, or equivalent, in a
- related subject (i.e. Business
- Administration).
- Interest in professional development and
- further training.
Desirable
Skills and Abilities
Essential
- Ability to interpret, analyse and question
- data sets of varying complexity.
- Intermediate / advanced level in MS
- Excel.
- An excellent eye for detail.
- Logical and methodical in your approach
- to tasks.
- Effective verbal and written
- communication skills with the ability to
- deliver clear and concise messages to
- both technical, and non-technical
- colleagues.
- Good planning and organisational skills.
- Work with management to prioritise
- business and information needs.
- Ability to work independently and as part
- of a team.
- Strong numerical/data skills, and
- business acumen
- Adapt at queries, report writing and
- presenting findings.
Desirable
- Previous experience using
- Power BI, SQL
Person Specification
Experience
Essential
- Quality assurance and validation of
- performance data.
- Trend analysis.
- Preparation of Performance Reports, both
- internal and external.
- Presentation of data and analysis to best
- suit environment / individual
- requirements.
Desirable
- Experience of Adastra Clinical
- Patient Management System
Qualifications
Essential
- Minimum GCSE Maths and English grade
- A-C or equivalent
- University degree, or equivalent, in a
- related subject (i.e. Business
- Administration).
- Interest in professional development and
- further training.
Desirable
Skills and Abilities
Essential
- Ability to interpret, analyse and question
- data sets of varying complexity.
- Intermediate / advanced level in MS
- Excel.
- An excellent eye for detail.
- Logical and methodical in your approach
- to tasks.
- Effective verbal and written
- communication skills with the ability to
- deliver clear and concise messages to
- both technical, and non-technical
- colleagues.
- Good planning and organisational skills.
- Work with management to prioritise
- business and information needs.
- Ability to work independently and as part
- of a team.
- Strong numerical/data skills, and
- business acumen
- Adapt at queries, report writing and
- presenting findings.
Desirable
- Previous experience using
- Power BI, SQL
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
