Interim Operations Manager

Job description

Job responsibilities

Main Purpose of the role:

1. Oversee the smooth operation of Catalyst Support projects in your portfolio, with support from Service Managers and infrastructure.

2. Take accountability for your portfolio whilst working collaboratively with the other interim operations manager and supporting each other as necessary.

3. Develop work with our Partners for delivery of our services.

4. Keep our services safe for service users, employees, and project partners.

Working with the senior leaders of the charity to develop and implement strategic goals.

Key Tasks

1. Working in partnership with other key stakeholders to deliver smooth running on budget services.

2. Continuously improve the service delivery.

3. Develop new projects and identify other projects that would match the charities ethos.

Focus on Health & Safety of delivery of service, keeping clients safe and employees safe.

Key Objectives

1. Improvement of service delivery against service contracts.

2. Delivering services with best practice and efficiency built in.

Collaborative working within the Communities and Specialist Outreach portfolios and projects and other support functions.

Person Specification

Experience

Essential

• Experience of developing and maintaining effective partnerships across all levels
• Experience of operational management, governance, performance, contract monitoring and outcome reporting
• Ideally you will have experience within a charity / health or social care
• Financial planning and budgeting
• Staff development and supervision
• Exceptional communication and interpersonal skills
• Ability to work collaboratively within a multidisciplinary team
• Ability to travel and work flexibly

Desirable

• Experience of working with people who have drug, alcohol and or mental health needs
• Experience of co-production work with clients in designing delivering and evaluating services
• Experience of procurement processes, applying for statutory and third sector funding and funding pilot projects

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Catalyst Support

Address

Catalyst

14 Jenner Road

Guildford

Surrey

GU1 3PL

Employer's website

https://www.catalystsupport.org.uk/ (Opens in a new tab)