Safe Harbour Support Worker

Job description

Job responsibilities

To facilitate Safe Harbour provision in Woking. This is a six-week referral only non-clinical service from 9am 6pm seven days per week for those aged 18 plus.

The aim of the Safe Harbour is to provide service users with a programme of support and psycho-social education tailored around an individuals circumstances and needs as identified on their support plan which:

Reduces the frequency and severity of mental health crises these users may experience; and

Provides them with alternative strategies for de-escalation when they do reach crisis.

Experience of group work and working with this client group is essential

Key Activities:

Provide support to clients attending the Safe Harbour both in person and virtually on site, and in the community

Utilise a range of appropriate skills such as, but not necessarily limited to, active listening, motivational interviewing, and cognitive behavioral techniques

Design and deliver planned and ad hoc one-to-one and group interventions as part of a six-week rolling wellness programme

Induct clients and create collaborative and individualised care plans and facilitate the setting of SMART goals

Respond to referrals within 48 hours and keep electronic attendance and participation records and complete discharge reports

Work within GDPR and Information Governance guidelines to ensure confidentiality is maintained

Assist clients in de-escalating and managing impulsivity, intense emotions and relationship difficulties

Create safety plans for those experiencing thoughts of self-harm, suicide and other risk-taking urges

Risk assess clients attending in acute mental health crisis and contact relevant parties such as the Community Mental Health Recovery Service (CMHRS) and the Single Point of Access (SPA)

Provide a continual assessment of a persons needs regarding their mental health

Seek advice and guidance from the Senior Worker and/or Service Manager as appropriate

Follow Catalyst Support incident reporting procedure and complete incident forms

Work proactively with partner agency staff to ensure continuity of care

Maintain an honest, robust, person centered and caring approach to the client group

Attend external and internal meetings as required and as appropriate for the role

Signpost clients to internal and external methods of support and make onward referrals

Take part in ongoing training and development

Communicate confidently and effectively, verbally and in writing

Person Specification

Qualifications

Essential

• no set qualification is required

Experience

Essential

• Robust professional boundaries
• Experience working in mental health field
• Sound working knowledge of Safeguarding legislation
• Experience delivering person centred interventions relating to mental health

Desirable

• Knowledge and usage of a trauma informed approach (although training can be given)
• Knowledge and/or experience of co-production - planning/designing/delivering and reviewing interventions with those with lived experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Catalyst Support

Address

Moorcroft Centre for the Community

Old School Place

Woking

GU22 9PB

Employer's website

https://www.catalystsupport.org.uk/ (Opens in a new tab)