Job summary
To support the smooth running
of an out of hours crisis prevention and support service. The Safe Haven model
is a partnership approach of community connections and statutory mental health
providers.
The aim of the Safe Haven
service is to reduce emotional and psychological distress by providing an
alternative provision to attending A&E for anyone experiencing or at risk
of escalating to a mental health crisis alongside any carers.
Main duties of the job
Manage rotas, ensuring
there is adequate cover for holiday and sickness
Solve issues of staff cover
with partner organisations as they arise
Undertake monthly team meetings
with all Safe Haven staff
Deliver one to one
supervision for staff, ensuring all performance issues, complaints and support
needs are addressed (the frequency of these is dependent on the number of
shifts the worker has done in a month)
Support with annual appraisals
for Safe Haven staff
Ensure all Catalyst staff
are following the incident management process, utilising the on-call rota and
24 hour timelines on incident forms
Participate in the on-call
rota, ensuring you are able to respond to urgent calls, follow-up and report
incidents during Safe Haven opening times
Liaise with the Service
Manager and Head of Operations in preparation for the Service Review and
Steering Group Meetings in relation to service delivery
Work with the Service
Manager around operational efficiencies
Work with the Service
Manager around any complaints, grievances and serious performance issues
Develop relationships with
service users, carers and statutory and non-statutory organisations, in order
to provide more integrated preventative and crisis management provision
Ensure high quality
services are delivered consistently and adhere to best practice guidelines
Work within the Catalyst
governance framework
About us
Its
not just about what we offer, but how we offer it.
Catalyst
is a non-profit organisation working with people to support their health and
wellbeing.
Established
in Guildford for over 30 years, we provide services alongside a variety of
statutory and VCSE colleagues in Surrey and its borders.
We
believe change is achievable when offered by a flexible, respectful, inclusive
and a non-judgemental approach.
Our values are Kindness, Integrity and Commitment.
Job description
Job responsibilities
We are a non-profit organisation working with people to support their health and wellbeing. Established for over 30 years, we have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its boarders. We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.
We are currently looking for experienced Senior Mental Health Support Worker to help manage the Safe Haven site in Woking
Salary: £30,000 + on call allowance
Hours: 35 hours but negotiable for the right candidate and will include afternoons, evenings and weekend hours. Hours of work to be discussed.
Company Benefits: 26 days annual leave pro rata (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more..
Location Woking
Your role will be to support the smooth running of an out of hours crisis prevention and support service. The Safe Haven model is a partnership approach of community connections and statutory mental health providers.
The aim of the Safe Haven service is to reduce emotional and psychological distress by providing an alternative provision to attending A&E for anyone experiencing or at risk of escalating to a mental health crisis alongside any carers.
This is a hands on role where you will be taking on a variety of tasks such as but not restricted to:
Manage rotas, ensuring there is adequate cover for holidays and sickness
Undertake monthly team meetings with all Safe Haven staff
Deliver regular one to ones, ensuring all performance issues, complaints and support needs are addressed
Ensuring all staff are following the correct processes
Liaise with the Service Manager and Head of Operations in preparation for the Service Review and steering group meetings in relation to service delivery
Participate in the on-call rota, ensuring you are able to respond to urgent calls
Develop relationships with service users, carers and statutory and non- statutory organisations, to help provide an more integrated service
This post is subject to a DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role
Our ideal applicant will have/be;
- Experience working within social care contracts, particularly mental health
- Experience supervising, supporting or mentoring staff and / or volunteers
- Understanding of safeguarding policy and practice
- Good Admin, recording keeping and reporting skills
- Understanding of the need for and ability to deliver quality services
- Confidence to work on own initiative as well as part of a team
- Robust professional boundaries
Job description
Job responsibilities
We are a non-profit organisation working with people to support their health and wellbeing. Established for over 30 years, we have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its boarders. We believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.
We are currently looking for experienced Senior Mental Health Support Worker to help manage the Safe Haven site in Woking
Salary: £30,000 + on call allowance
Hours: 35 hours but negotiable for the right candidate and will include afternoons, evenings and weekend hours. Hours of work to be discussed.
Company Benefits: 26 days annual leave pro rata (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more..
Location Woking
Your role will be to support the smooth running of an out of hours crisis prevention and support service. The Safe Haven model is a partnership approach of community connections and statutory mental health providers.
The aim of the Safe Haven service is to reduce emotional and psychological distress by providing an alternative provision to attending A&E for anyone experiencing or at risk of escalating to a mental health crisis alongside any carers.
This is a hands on role where you will be taking on a variety of tasks such as but not restricted to:
Manage rotas, ensuring there is adequate cover for holidays and sickness
Undertake monthly team meetings with all Safe Haven staff
Deliver regular one to ones, ensuring all performance issues, complaints and support needs are addressed
Ensuring all staff are following the correct processes
Liaise with the Service Manager and Head of Operations in preparation for the Service Review and steering group meetings in relation to service delivery
Participate in the on-call rota, ensuring you are able to respond to urgent calls
Develop relationships with service users, carers and statutory and non- statutory organisations, to help provide an more integrated service
This post is subject to a DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role
Our ideal applicant will have/be;
- Experience working within social care contracts, particularly mental health
- Experience supervising, supporting or mentoring staff and / or volunteers
- Understanding of safeguarding policy and practice
- Good Admin, recording keeping and reporting skills
- Understanding of the need for and ability to deliver quality services
- Confidence to work on own initiative as well as part of a team
- Robust professional boundaries
Person Specification
Experience
Essential
- Demonstrated experience of working within social care contracts, particularly Mental Health
- Experience supervising, supporting or mentoring staff and/or volunteers
- Experience of and a commitment to working positively in partnership with a range of statutory and voluntary agencies
- An understanding of Safeguarding policy and practice
Desirable
- Qualification, or working towards a qualification, in health, social care or management
Person Specification
Experience
Essential
- Demonstrated experience of working within social care contracts, particularly Mental Health
- Experience supervising, supporting or mentoring staff and/or volunteers
- Experience of and a commitment to working positively in partnership with a range of statutory and voluntary agencies
- An understanding of Safeguarding policy and practice
Desirable
- Qualification, or working towards a qualification, in health, social care or management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
