Mid and North East Essex Mind

Support, Time and Recovery Worker

Information:

This job is now closed

Job summary

Looking for a job you love? Do you have a genuine passion to help people? Would you like to be part of an organisation that supports, cares and empowers people? If so, we want to hear from you! Join us, so we can make an even greater impact.

We are seeking an experienced and empathetic person to join our established Support Time and Recovery (STaR) team in North Essex. We are looking for applicants who have enthusiasm for working in a community setting, who are adaptable; enjoy variety and can work independently as well as have an understanding of the importance of team working.

Main duties of the job

Working alongside the clinicians of Therapy For You, and as part of the national programme of Improving Access to Psychological Therapies, the Support Time and Recovery (STaR) worker will guide and empower clients, experiencing an emotional or mental health condition, by providing support with any practical concerns or difficulties that might be affecting their mental wellbeing. This includes housing, social isolation, education, debt management and employment problems.

You will be based in Clacton, but travel and work with clients throughout the Tendring area, therefore a car driver with access to a car or the ability to travel efficiently is essential.

About us

We are a living wage employer and offer our staff a range of health, wellbeing, lifestyle, and financial benefits to ensure that we fully support our employees.

This includes:

  • 36 days holiday including 8 bank holidays (pro rata for part time); competitive pension; expert supervision and peer support.
  • Recruitment referrals, training and development, flexible/agile working;
  • annual wellbeing day; an extended lunch break each week;
  • onsite parking at most locations;
  • company sick pay based on length of service and a charity worker discount scheme.

Details

Date posted

20 November 2023

Pay scheme

Other

Salary

£8,825.20 a year (pro rata salary)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0574-23-0007

Job locations

Unit 13, Crusader Business Park

Stephenson Road West

Clacton on Sea

Essex

CO15 4TL


Job description

Job responsibilities

Job Summary:

Working alongside the clinicians of the Therapy for You Services, and as part of the national programme of Improving Access to Psychological Therapies, Support Time and Recovery (STaR) workers will work with clients providing support with any practical concerns or difficulties that might be affecting their mental wellbeing.

STaR workers will provide time limited 1:1 support to clients giving information and/or support to allow them to access a wide range of agencies that can provide help and advice with any housing, social isolation, education, debt management and employment problems.

STaR workers will have the clients needs at the forefront at all times with an underpinning set of values and skills that promote person centred recovery, independence and choice.

All STaR workers will be expected to be very knowledgeable and develop links into the community and agencies to enable improved, supported, access to services by clients.

All STaR workers will undertake a similar role, however each worker will be expected to have developed knowledge in a certain area to support the practice of the team.

Key Responsibilities:

Manage a caseload of clients, working with them on an individual basis supporting them to access appropriate services and agencies relevant to their needs within the community.

Conducting an initial assessment and, in agreement with the client, setting out an action plan with clear timescales and using problem solving skills, supporting the client to achieve their goals.

Monitoring clients mental health and alerting the Service Manager or Duty to any concerns around risk.

Keep client notes updated in an appropriate, timely and professional manner.

Together with the Service Manager, be responsible for ensuring that services continually improve in line with internal recommendations and plans and external regulatory requirements.

To help clients to sustain and retain employment including attending relevant meetings or tribunals when required.

Supporting clients who are looking for employment to access relevant agencies and information which will assist in their move back into the jobs market.

Act in accordance with the provisions of the Data Protection Act 1998

Develop positive and supportive relationships with clients, within appropriate and clear boundaries being aware of and taking into consideration disability rights.

To undertake supervision and attend all mandatory and essential training as per Mid & North East Essex Mind Policy

Keep updated on information relevant to the role eg welfare, employment, housing etc.

Attend team meetings.

Supporting and interacting with colleagues, sharing information and updates on services and regulations, building links within the community.

To carry out such other duties and tasks as may be required to implement the role of STaR worker.

Job description

Job responsibilities

Job Summary:

Working alongside the clinicians of the Therapy for You Services, and as part of the national programme of Improving Access to Psychological Therapies, Support Time and Recovery (STaR) workers will work with clients providing support with any practical concerns or difficulties that might be affecting their mental wellbeing.

STaR workers will provide time limited 1:1 support to clients giving information and/or support to allow them to access a wide range of agencies that can provide help and advice with any housing, social isolation, education, debt management and employment problems.

STaR workers will have the clients needs at the forefront at all times with an underpinning set of values and skills that promote person centred recovery, independence and choice.

All STaR workers will be expected to be very knowledgeable and develop links into the community and agencies to enable improved, supported, access to services by clients.

All STaR workers will undertake a similar role, however each worker will be expected to have developed knowledge in a certain area to support the practice of the team.

Key Responsibilities:

Manage a caseload of clients, working with them on an individual basis supporting them to access appropriate services and agencies relevant to their needs within the community.

Conducting an initial assessment and, in agreement with the client, setting out an action plan with clear timescales and using problem solving skills, supporting the client to achieve their goals.

Monitoring clients mental health and alerting the Service Manager or Duty to any concerns around risk.

Keep client notes updated in an appropriate, timely and professional manner.

Together with the Service Manager, be responsible for ensuring that services continually improve in line with internal recommendations and plans and external regulatory requirements.

To help clients to sustain and retain employment including attending relevant meetings or tribunals when required.

Supporting clients who are looking for employment to access relevant agencies and information which will assist in their move back into the jobs market.

Act in accordance with the provisions of the Data Protection Act 1998

Develop positive and supportive relationships with clients, within appropriate and clear boundaries being aware of and taking into consideration disability rights.

To undertake supervision and attend all mandatory and essential training as per Mid & North East Essex Mind Policy

Keep updated on information relevant to the role eg welfare, employment, housing etc.

Attend team meetings.

Supporting and interacting with colleagues, sharing information and updates on services and regulations, building links within the community.

To carry out such other duties and tasks as may be required to implement the role of STaR worker.

Person Specification

Qualifications

Essential

  • Good standard of education
  • NVQ Level 3 in Health or Social Care (or working towards) or equivalent

Desirable

  • Breakaway training
  • Mental health awareness training
  • Risk assessment training
  • Health and safety training
  • Mental health first aid training
  • Manual Handling

Experience

Essential

  • Significant experience of working with a vulnerable client group
  • Experience of working with people .
  • Experience of dealing with agencies
  • Experience of working autonomously and managing own workload
  • Experience of supporting and working as part of a team
  • Experience of supporting people with problems
  • Experience of using Microsoft Office

Desirable

  • Awareness of mental health issues
  • Experience of assessing problems and writing an action plan
  • Experience of working in a culturally diverse society

Skills, Abilities and Knowledge

Essential

  • Ability to create innovative solutions alongside people to help them meet identified goals
  • Ability to interact with people
  • Problem solving skills
  • Ability to assess risk
  • Ability to listen effectively and communicate effectively at all levels.
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
  • Ability to work flexibly (some out of hours work may be required)
  • Understanding of and commitment to Organisation values

Desirable

  • Knowledge of the community services and agencies
  • Knowledge of disability legislation and client rights
  • Knowledge of Data Protection Act

Personal Characteristics

Essential

  • Empathic and compassionate
  • Flexible, creative and responsive approach
  • Car driver or ability to travel independently around Mid and North Essex Mind sites
Person Specification

Qualifications

Essential

  • Good standard of education
  • NVQ Level 3 in Health or Social Care (or working towards) or equivalent

Desirable

  • Breakaway training
  • Mental health awareness training
  • Risk assessment training
  • Health and safety training
  • Mental health first aid training
  • Manual Handling

Experience

Essential

  • Significant experience of working with a vulnerable client group
  • Experience of working with people .
  • Experience of dealing with agencies
  • Experience of working autonomously and managing own workload
  • Experience of supporting and working as part of a team
  • Experience of supporting people with problems
  • Experience of using Microsoft Office

Desirable

  • Awareness of mental health issues
  • Experience of assessing problems and writing an action plan
  • Experience of working in a culturally diverse society

Skills, Abilities and Knowledge

Essential

  • Ability to create innovative solutions alongside people to help them meet identified goals
  • Ability to interact with people
  • Problem solving skills
  • Ability to assess risk
  • Ability to listen effectively and communicate effectively at all levels.
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour.
  • Ability to work flexibly (some out of hours work may be required)
  • Understanding of and commitment to Organisation values

Desirable

  • Knowledge of the community services and agencies
  • Knowledge of disability legislation and client rights
  • Knowledge of Data Protection Act

Personal Characteristics

Essential

  • Empathic and compassionate
  • Flexible, creative and responsive approach
  • Car driver or ability to travel independently around Mid and North Essex Mind sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mid and North East Essex Mind

Address

Unit 13, Crusader Business Park

Stephenson Road West

Clacton on Sea

Essex

CO15 4TL


Employer's website

https://mnessexmind.org/ (Opens in a new tab)

Employer details

Employer name

Mid and North East Essex Mind

Address

Unit 13, Crusader Business Park

Stephenson Road West

Clacton on Sea

Essex

CO15 4TL


Employer's website

https://mnessexmind.org/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Administrator

Helen Nichols

recruitment@mnessexmind.org

01206764600

Details

Date posted

20 November 2023

Pay scheme

Other

Salary

£8,825.20 a year (pro rata salary)

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0574-23-0007

Job locations

Unit 13, Crusader Business Park

Stephenson Road West

Clacton on Sea

Essex

CO15 4TL


Supporting documents

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