Solent Mind

North Hub Lead Psychological Wellbeing Practitioner

Information:

This job is now closed

Job summary

The North Hub Lead is a key part of the Step 2 management team, providing leadership and operational management for our office in Basingstoke. Alongside a maintaining a clinical case load you will provide clinical guidance to a team of Senior PWPs with the support of the Clinical Lead and Service Managers.

Main duties of the job

You will be responsible for the day to day running of the Step 2 Service in the North hub, including ensuring clinical safeguarding and information governance arrangements are in place. This role will maintain links with and report back to the Solent Mind Senior Management Team and Board of Trustees, as directed, using the integrated reporting framework.

Above all, you must maintain our high standard of care and ensure we continue to meet the targets set out for NHS Talking Therapies Services.

About us

Solent Mind is the largest mental health charity in Hampshire, supporting over 48,000 people with mental health interventions annually. It is part of a network of 125 local Minds in England and Wales, which are independent charities affiliated to Mind, the national mental health charity. Solent Mind has its own Board of Trustees and raises its own funds to deliver its services, support and training tailored to the needs of people living in Hampshire, Southampton, Portsmouth, and the Isle of Wight. Solent Mind has a Gold award for Workplace Wellbeing Index 2022/2023 and has signed up to be a Mindful Employer.

Details

Date posted

23 December 2024

Pay scheme

Other

Salary

£43,742 to £50,056 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

B0573-REQ00460

Job locations

Basingstoke Fire Station (The Annex)

West Ham Roundabout, Old Worting Rd

Basingstoke

Hampshire

RG22 6PD


Job description

Job responsibilities

Clinical

Maintain a reduced caseload to meet the service requirements. This includes completing all requirements relating to data collection and recording in our patient database in a timely manner and completing PEQs with patients.

Manage the clinical caseloads of SPWPs through case management and clinical supervision.

Manage the SPWPs rota to provide evening duty cover for the clinical team late shifts and additional cover for sickness/annual leave.

Monitor waiting times and capacity within your locality for low intensity support and responding by coordinating groups and service provision appropriately.

Ensure response to incidents and access to records requests at Step 2 for the Locality Hub in an appropriate and timely manner, ensuring compliance with data protection and information governance protocols. Review and complete managers reports for incidents within area.

Attend 48 hour panel review meetings for any serious incidents that occur within area

Support SPWPs with screening referrals from secondary care and/or complex cases and making clinical decisions on suitability for our service whilst adhering to protocols. When appropriate making sure people are referred onto a suitable service and not left without support.

Ensure attendance of SPWPs at multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate. When issues arise during these meetings, the Hub Lead will look to problem solve these whilst maintaining good professional relationships.

Work closely with Step 3 workers, ensuring appropriate stepping-up and stepping-down arrangements are in place in line with the stepped care approach and service policies and procedures.

Assess and integrate issues surrounding employment into the overall therapy process with our Employment Advice team.

Professional

Uphold the standards of practice according to Solent Mind and NHS Talking Therapies.

Stay up to date on new recommendations/guidelines set by the Department of Health and Social Care (e.g. NHS Long Term Plan, National Institute for Clinical Excellence).

Make sure patient confidentiality is protected at all times.

Prepare for and attend clinical and managerial supervision on a regular basis.

Identify and review clear objectives with clinical managers on a regular basis as part of continuous professional development (CPD).

Maintain up to date records in relation to CPD.

Ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

Participate in individual annual appraisal review and respond to agreed service objectives.

Attend conferences and workshops in line with identified professional goals.

Managerial

Day to day management of the Basingstoke office.

Working closely with Step 2 and Step 3 colleagues to build and maintain a strong team connections and maximise the potential of the North Hub to support its local population.

Develop relationships and partnerships with external organisations in the Hub locality, to reach local communities and engage and support new patients who can benefit from support with us.

To provide regular managerial and clinical supervision sessions for SPWPs.

Ensure that line managed staff maintain appropriate IAPTus clinical records, in keeping with service operational policy and in line with best clinical practice.

Support the ongoing professional and personal development of the staff you manage.

Identify training needs in your team and appropriate training opportunities to meet these needs.

Carry out annual appraisals and regular reviews of objectives and assessing competences in line with PWP accreditation.

Deliver of training as directed by the Clinical Lead and Service Manager

Support SPWPs to address any performance issues and identify training needs and work with them to identify solutions.

Deputise for the Clinical Manager PWP Lead, in their absence.

Support recruitment processes within the clinical team

General

Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

Job description

Job responsibilities

Clinical

Maintain a reduced caseload to meet the service requirements. This includes completing all requirements relating to data collection and recording in our patient database in a timely manner and completing PEQs with patients.

Manage the clinical caseloads of SPWPs through case management and clinical supervision.

Manage the SPWPs rota to provide evening duty cover for the clinical team late shifts and additional cover for sickness/annual leave.

Monitor waiting times and capacity within your locality for low intensity support and responding by coordinating groups and service provision appropriately.

Ensure response to incidents and access to records requests at Step 2 for the Locality Hub in an appropriate and timely manner, ensuring compliance with data protection and information governance protocols. Review and complete managers reports for incidents within area.

Attend 48 hour panel review meetings for any serious incidents that occur within area

Support SPWPs with screening referrals from secondary care and/or complex cases and making clinical decisions on suitability for our service whilst adhering to protocols. When appropriate making sure people are referred onto a suitable service and not left without support.

Ensure attendance of SPWPs at multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate. When issues arise during these meetings, the Hub Lead will look to problem solve these whilst maintaining good professional relationships.

Work closely with Step 3 workers, ensuring appropriate stepping-up and stepping-down arrangements are in place in line with the stepped care approach and service policies and procedures.

Assess and integrate issues surrounding employment into the overall therapy process with our Employment Advice team.

Professional

Uphold the standards of practice according to Solent Mind and NHS Talking Therapies.

Stay up to date on new recommendations/guidelines set by the Department of Health and Social Care (e.g. NHS Long Term Plan, National Institute for Clinical Excellence).

Make sure patient confidentiality is protected at all times.

Prepare for and attend clinical and managerial supervision on a regular basis.

Identify and review clear objectives with clinical managers on a regular basis as part of continuous professional development (CPD).

Maintain up to date records in relation to CPD.

Ensure personal development plan maintains up to date specialist knowledge of latest theoretical and service delivery models/developments.

Participate in individual annual appraisal review and respond to agreed service objectives.

Attend conferences and workshops in line with identified professional goals.

Managerial

Day to day management of the Basingstoke office.

Working closely with Step 2 and Step 3 colleagues to build and maintain a strong team connections and maximise the potential of the North Hub to support its local population.

Develop relationships and partnerships with external organisations in the Hub locality, to reach local communities and engage and support new patients who can benefit from support with us.

To provide regular managerial and clinical supervision sessions for SPWPs.

Ensure that line managed staff maintain appropriate IAPTus clinical records, in keeping with service operational policy and in line with best clinical practice.

Support the ongoing professional and personal development of the staff you manage.

Identify training needs in your team and appropriate training opportunities to meet these needs.

Carry out annual appraisals and regular reviews of objectives and assessing competences in line with PWP accreditation.

Deliver of training as directed by the Clinical Lead and Service Manager

Support SPWPs to address any performance issues and identify training needs and work with them to identify solutions.

Deputise for the Clinical Manager PWP Lead, in their absence.

Support recruitment processes within the clinical team

General

Adhere to the aims, values, policies and procedures of Solent Mind, particularly safeguarding and health & safety.

This list is non exhaustive and other duties may be required to meet the needs of Solent Mind

Person Specification

Skills and Knowledge

Essential

  • Confident in ability to deliver assessments (including risk), low intensity treatments, and develop a therapeutic alliance over the phone, video call, and face-to-face.
  • Able to provide clinical supervision and demonstrate clear decision making in line with the NHS Talking Therapies model and NICE guidelines.
  • Able to navigate difficult conversations in a sensitive manner, with patients, colleagues, and representatives of other agencies.
  • Thorough understanding of NHS Talking Therapies and the concept of stepped care
  • Ability to develop and motivate staff as individuals and as a team
  • Responsive to feedback and self-reflective, including knowing when to seek guidance
  • Resilient and capable of maintaining boundaries to manage own personal stress
  • Adaptable to short- and long-term change, for example needing to restructure your day when patient risk needs to be addressed urgently or service processes/policies update

Desirable

  • Strong influencing and negotiation skills
  • Intermediate computer skills, including the use of Microsoft Office programs

Qualifications

Essential

  • University Certificate in Clinical Practice in NHS Talking Therapies Psychological Wellbeing Practitioner training at degree level.

Desirable

  • Relevant clinical supervisory training.

Experience

Essential

  • >1 year of experience as a Senior PWP within an NHS Talking Therapies service
  • Using Patient Management Systems such as IAPTus, PC MIS or RIO
  • Holding leadership and/or senior management responsibilities

Desirable

  • Working as part of a multidisciplinary team and/or working with multiple agencies to achieve a shared goal
  • Delivering training and supporting ongoing development
  • Recruitment and talent acquisition
  • Developing service provision or processes
Person Specification

Skills and Knowledge

Essential

  • Confident in ability to deliver assessments (including risk), low intensity treatments, and develop a therapeutic alliance over the phone, video call, and face-to-face.
  • Able to provide clinical supervision and demonstrate clear decision making in line with the NHS Talking Therapies model and NICE guidelines.
  • Able to navigate difficult conversations in a sensitive manner, with patients, colleagues, and representatives of other agencies.
  • Thorough understanding of NHS Talking Therapies and the concept of stepped care
  • Ability to develop and motivate staff as individuals and as a team
  • Responsive to feedback and self-reflective, including knowing when to seek guidance
  • Resilient and capable of maintaining boundaries to manage own personal stress
  • Adaptable to short- and long-term change, for example needing to restructure your day when patient risk needs to be addressed urgently or service processes/policies update

Desirable

  • Strong influencing and negotiation skills
  • Intermediate computer skills, including the use of Microsoft Office programs

Qualifications

Essential

  • University Certificate in Clinical Practice in NHS Talking Therapies Psychological Wellbeing Practitioner training at degree level.

Desirable

  • Relevant clinical supervisory training.

Experience

Essential

  • >1 year of experience as a Senior PWP within an NHS Talking Therapies service
  • Using Patient Management Systems such as IAPTus, PC MIS or RIO
  • Holding leadership and/or senior management responsibilities

Desirable

  • Working as part of a multidisciplinary team and/or working with multiple agencies to achieve a shared goal
  • Delivering training and supporting ongoing development
  • Recruitment and talent acquisition
  • Developing service provision or processes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Solent Mind

Address

Basingstoke Fire Station (The Annex)

West Ham Roundabout, Old Worting Rd

Basingstoke

Hampshire

RG22 6PD


Employer's website

https://www.solentmind.org.uk/work-with-us/current-vacancies/ (Opens in a new tab)


Employer details

Employer name

Solent Mind

Address

Basingstoke Fire Station (The Annex)

West Ham Roundabout, Old Worting Rd

Basingstoke

Hampshire

RG22 6PD


Employer's website

https://www.solentmind.org.uk/work-with-us/current-vacancies/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Recruitment and Volunteer Coordinator

Aster Dawe

adawe@solentmind.org.uk

02380017402

Details

Date posted

23 December 2024

Pay scheme

Other

Salary

£43,742 to £50,056 a year

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

B0573-REQ00460

Job locations

Basingstoke Fire Station (The Annex)

West Ham Roundabout, Old Worting Rd

Basingstoke

Hampshire

RG22 6PD


Supporting documents

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