Job summary
We are looking for a Bank GP Assistant to support the GP(s) smooth running of clinics by performing the more routine administration / clinical tasks on behalf of the GP freeing up their time to focus on the patient.
We are looking for some additional hours under a General Practice Assistant Bank Contract to work across primary care. Hybrid and virtual working will be considered to support with specific tasks, e.g., conducting frailty reviews, coordinating reports, organising patients coding, etc. Assistance during this period will be invaluable in maintaining efficiency and ensuring we meet all deadlines.
Closing Date: 18th February 2025
We are requesting expression of interest at this point and availability, particularly between now and the end of March.
These additional hours will greatly enhance our ability to handle these tasks without delays.
If you would like to discuss this further, or request additional details please contact:
Carrie Martin (Primary Care Development Officer) carrie.martin@cumbriahealth.nhs.uk
Jane Little (Head of Primary Care) jane.little@cumbriahealth.nhs.uk
We encourage you to apply as early as possible as this job may close earlier than the advertised closing date once enough applications have been received
Main duties of the job
We are looking for some additional hours under a General Practice Assistant Bank Contract to work across primary care. Hybrid and virtual working will be considered to support with specific tasks, e.g., conducting frailty reviews, coordinating reports, organising patients coding, etc. Assistance during this period will be invaluable in maintaining efficiency and ensuring we meet all deadlines.
About us
Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).
We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.
Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.
Listen to your heart. Have the work life balance you'd love.
Job description
Job responsibilities
We are seeing an increase in primary care administrative tasks that require extra attention to ensure everything is completed accurately and on time.
To help manage this workload effectively we are looking for some additional hours under a General Practice Assistant Bank Contract to work across primary care. Hybrid and virtual working will be considered to support with specific tasks, e.g:
- Conducting frailty reviews
- Coordinating reports
- Organising patients coding, etc.
Assistance during this period will be invaluable in maintaining efficiency and ensuring we meet all deadlines.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Work effectively with individuals in other agencies to meet patient needs
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This is not an exhaustive description of your job you may be required, from time to time, to fulfil other tasks within your capabilities and commensurate with the post.
Job description
Job responsibilities
We are seeing an increase in primary care administrative tasks that require extra attention to ensure everything is completed accurately and on time.
To help manage this workload effectively we are looking for some additional hours under a General Practice Assistant Bank Contract to work across primary care. Hybrid and virtual working will be considered to support with specific tasks, e.g:
- Conducting frailty reviews
- Coordinating reports
- Organising patients coding, etc.
Assistance during this period will be invaluable in maintaining efficiency and ensuring we meet all deadlines.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the Practice Health & Safety Policy, to include:
- Using personal security systems within the workplace according to Practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Quality:
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk
- Assess own performance and take accountability for own actions, either directly or under supervision
- Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
- Work effectively with individuals in other agencies to meet patients needs
- Effectively manage own time, workload and resources
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
- Work effectively with individuals in other agencies to meet patient needs
Contribution to the Implementation of Services:
The post-holder will:
- Apply Practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
This is not an exhaustive description of your job you may be required, from time to time, to fulfil other tasks within your capabilities and commensurate with the post.
Person Specification
Attitude
Essential
- Expression of interest
- Availability
Person Specification
Attitude
Essential
- Expression of interest
- Availability
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
