SMI Healthcare Assistant - Carlisle

Cumbria Health

Information:

This job is now closed

Job summary

The successful candidate will ensure that physical health checks for individuals on the Serious Mental Illness (SMI) register are a key target aligned with the NHS Long Term Plan and a critical measure within the Community Mental Health Transformation agenda.

Role Aims

  • Support the Health Check Agenda: Ensure all patients on the SMI register receive a comprehensive physical health check every 12 months.
  • Address Covid-19 Backlogs: Help ensure patients who missed health checks during Covid-19 are promptly caught up.
  • Reduce Health Inequality: Contribute to reducing health disparities experienced by those with serious mental illnesses compared to the general population.
  • Enable Ongoing Monitoring: Identify and refer eligible patients for remote monitoring to further support population health management.

Location: Based in Carlisle.

Hours and Contract:

  • Full-Time/Part-Time: Up to 37.5 hours per week, with days and hours to be discussed with successful candidate(s). Part-time hours may be considered.
  • Contract Type: Fixed-term until 31 March 2025.

Closing Date: 17 November 2024.

Please note, we are unable to offer visa sponsorship for this role. Therefore, this vacancy is only open to applicants who are currently eligible to work in the UK.

Main duties of the job

The individual will work to identify patients on the SMI register, contact patients to invite them to attend their SMI annual physical health check and complete health check in a variety of settings dependant on the practice approach and patient needs. Full training on specifics of health check will be given.

About us

Cumbria Health places the patient, their family and their community at the heart of everything we do. We are an award-winning organisation, the first out-of-hours organisation in the country to be rated as outstanding by the Care Quality Commission (CQC).

We provide primary health care services, both in and out of hours, across Cumbria. We are values-driven and place great emphasis on inclusivity and the wellbeing and development of our staff, while striving to provide a consistently high-quality service. Our service is designed to improve health and wellbeing.

Working for Cumbria Health can offer flexible opportunities in terms of location, hours and working patterns so you can enjoy a great work life balance. In order to provide the best patient care we understand the importance of ensuring staff satisfaction and are consistently trying to ensure we offer our staff a positive working environment whether that be though training or social events.

Listen to your heart. Have the work life balance you'd love.

Date posted

05 November 2024

Pay scheme

Other

Salary

£11.49 an hour

Contract

Fixed term

Duration

5 months

Working pattern

Full-time, Part-time

Reference number

B0554-24-0162

Job locations

Cumbria Health

4 Wavell Drive

Rosehill Industrial Estate

Carlisle

CA12SE


Job description

Job responsibilities

1.Contact patients on practice SMI register to invite them to attend a physical health check either in practice or in community setting.

2.Preparing and maintaining environments and equipment before, during and after patient health checks Sterilising equipment after each use.

3.Complete SMI annual physical health checks including 6 checks and an open text option for additional information:

a. Smoking status

b. Alcohol intake

c. BMI (via weight)

d. Blood pressure

e.HbA1c/glucose using Roche Cobas PoC blood testing device.

f. Lipids using Roche Cobas PoC blood testing device.

4.Free Text entry Lifestyle/concerns

5.Enter results into 4G tablet device and submit to feed directly into Emis.

6.Providing patients with signposting sheet to additional local information and resources if required.

7.Highlight any patients who may be displaying unusual results to GP immediately Training and resources will be provided for this process outlining expected parameters and when to escalate.

8. Ensuring enough cartridges are available to complete x2 blood checks, inform programme manager if more are required.

9. Work with practice to tailor contact strategy / delivery approach to reach as many SMI patients on the register requiring their annual physical health check.

10.Work with Cumbria Health Management to innovatively consider how to increase uptake / access to SMI health checks for patients.

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive, and the role may include additional duties which are not listed here.

Job description

Job responsibilities

1.Contact patients on practice SMI register to invite them to attend a physical health check either in practice or in community setting.

2.Preparing and maintaining environments and equipment before, during and after patient health checks Sterilising equipment after each use.

3.Complete SMI annual physical health checks including 6 checks and an open text option for additional information:

a. Smoking status

b. Alcohol intake

c. BMI (via weight)

d. Blood pressure

e.HbA1c/glucose using Roche Cobas PoC blood testing device.

f. Lipids using Roche Cobas PoC blood testing device.

4.Free Text entry Lifestyle/concerns

5.Enter results into 4G tablet device and submit to feed directly into Emis.

6.Providing patients with signposting sheet to additional local information and resources if required.

7.Highlight any patients who may be displaying unusual results to GP immediately Training and resources will be provided for this process outlining expected parameters and when to escalate.

8. Ensuring enough cartridges are available to complete x2 blood checks, inform programme manager if more are required.

9. Work with practice to tailor contact strategy / delivery approach to reach as many SMI patients on the register requiring their annual physical health check.

10.Work with Cumbria Health Management to innovatively consider how to increase uptake / access to SMI health checks for patients.

This list of duties and responsibilities, which follows, represents the broad range of tasks which may be required to be undertaken either routinely or periodically. This list is not exhaustive, and the role may include additional duties which are not listed here.

Person Specification

Skills and Aptitudes

Essential

  • Good communication and interpersonal skills, able to communicate clearly and effectively.
  • Ability to work as a member of a team as well as on own initiative.
  • Ability to follow clear instructions and feedback to senior staff.
  • Excellent oral and written communication skills.
  • Excellent telephone manner.
  • Ability to prioritise & manage own workload.
  • Friendly, helpful and can do approach.
  • Ability to carry out work accurately to specified deadlines.
  • Close attention to detail.
  • Excellent organisational skills.
  • Ability to work on own initiative.
  • Able to work under pressure.
  • Able to maintain a high level of confidentiality.

Personal Circumstances

Essential

  • Positive.
  • Confident.
  • Well organised.
  • Good team player.
  • Flexible.
  • Ability to build rapport and effective relationships at all levels.
  • Demonstrate initiative.
  • Ability to maintain workload in a sometimes busy and demanding environment.

Qualifications

Essential

  • GCSE Maths and English.

Desirable

  • Care Certificate or equivalent.
  • IT Qualification.
  • Certificate of competence.

Other Requirements

Essential

  • Willingness to undertake further training.

Experience

Essential

  • Understanding of confidentiality.
  • Ability to meet basic care needs of patients.
  • Knowledge of the Primary care system.
  • Ability to carry out basic Health Checks.

Desirable

  • Previous experience working within the NHS.
  • Previous experience in a similar role.
Person Specification

Skills and Aptitudes

Essential

  • Good communication and interpersonal skills, able to communicate clearly and effectively.
  • Ability to work as a member of a team as well as on own initiative.
  • Ability to follow clear instructions and feedback to senior staff.
  • Excellent oral and written communication skills.
  • Excellent telephone manner.
  • Ability to prioritise & manage own workload.
  • Friendly, helpful and can do approach.
  • Ability to carry out work accurately to specified deadlines.
  • Close attention to detail.
  • Excellent organisational skills.
  • Ability to work on own initiative.
  • Able to work under pressure.
  • Able to maintain a high level of confidentiality.

Personal Circumstances

Essential

  • Positive.
  • Confident.
  • Well organised.
  • Good team player.
  • Flexible.
  • Ability to build rapport and effective relationships at all levels.
  • Demonstrate initiative.
  • Ability to maintain workload in a sometimes busy and demanding environment.

Qualifications

Essential

  • GCSE Maths and English.

Desirable

  • Care Certificate or equivalent.
  • IT Qualification.
  • Certificate of competence.

Other Requirements

Essential

  • Willingness to undertake further training.

Experience

Essential

  • Understanding of confidentiality.
  • Ability to meet basic care needs of patients.
  • Knowledge of the Primary care system.
  • Ability to carry out basic Health Checks.

Desirable

  • Previous experience working within the NHS.
  • Previous experience in a similar role.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Cumbria Health

Address

Cumbria Health

4 Wavell Drive

Rosehill Industrial Estate

Carlisle

CA12SE


Employer's website

https://www.chocltd.co.uk/ (Opens in a new tab)

Employer details

Employer name

Cumbria Health

Address

Cumbria Health

4 Wavell Drive

Rosehill Industrial Estate

Carlisle

CA12SE


Employer's website

https://www.chocltd.co.uk/ (Opens in a new tab)

For questions about the job, contact:

CH Recruitment

Daisy Monkhouse

CH.Recruitment@cumbriahealth.nhs.uk

01228514830

Date posted

05 November 2024

Pay scheme

Other

Salary

£11.49 an hour

Contract

Fixed term

Duration

5 months

Working pattern

Full-time, Part-time

Reference number

B0554-24-0162

Job locations

Cumbria Health

4 Wavell Drive

Rosehill Industrial Estate

Carlisle

CA12SE


Supporting documents

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