Mastercall Healthcare

Clinical Practitioner - Trafford

The closing date is 08 October 2025

Job summary

We have an exciting new opportunity for Clinical Practitioners to join our face-to face see-and treat service at Trafford Primary Care Centre, based at Trafford General Hospital. You will be working alongside our experienced GPs and ACPs, you will assess and treat patients within your scope of practice.

Hours/Shifts

We are seeking candidates to work 14 sessions per week 7.5 to 30 hours per week

  • Monday & Tuesday: 08:00 16:00
  • Wednesday, Thursday & Friday: 12:00 20:00
  • Saturday & Sunday: 10:00 18:00

Rates of pay £22.27ph to £30.58ph depending on day and times.

You must have right to work in the UK as we are unable to offer graduate or visa sponsorship and no visa extensions can be offered for this role.

Main duties of the job

The opportunity is open to qualified Clinical Practitioners with Level 7 Minor Illness qualification and the V300 NMP course who would like to gain further face to face exposure and experience.

Overall purpose of role is to provide care, support, and advice to patients across all age groups, who require immediate healthcare advice, assessment, and treatment. You will assess patients signs and symptoms based on their individual needs, to provide clinically effective patient care and promote best clinical practice.

The Clinical Practitioner role will involve working in clinical setting where you will provide advice over the phone, via video consultation or by assessment in our treatment centre and any future services. It will be expected that you appropriately conclude clinical cases at the first point of contact for minor illness or injury, including common health enquiries. This will involve signposting to evidence-based resources appropriate to the presenting complaint, suitable safety netting to their own GP for timely follow up, or a pharmacy for interim self-care and over the counter therapies.

About us

Mastercall Healthcare has over 29 years experience as an innovative, highly performing, award-winning Social Enterprise organisation.

We are passionate about providing the very best patient care at the very best place for the patient.

Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our commissioners, and supporting the NHS deliver affordable, effective, safe patient centred services.

Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.

Employee benefits include:

Living wage employer

NHS pension scheme

NHS blue light card/ discount schemes

Flexible and homeworking

Career development

Competitive rates of pay

Generous holiday entitlement, long service enhancements and with option to purchase additional leave.

Details

Date posted

23 September 2025

Pay scheme

Other

Salary

£22.27 to £30.58 an hour depending on time of shifts

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-25-0018

Job locations

Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Job description

Job responsibilities

The opportunity is open to qualified Clinical Practitioners with Level 7 Minor Illness qualification and the V300 NMP course who would like to gain further face to face exposure and experience.

Overall purpose of role is to provide care, support, and advice to patients across all age groups, who require immediate healthcare advice, assessment, and treatment. You will assess patients signs and symptoms based on their individual needs, to provide clinically effective patient care and promote best clinical practice.

The Clinical Practitioner role will involve working in clinical setting where you will provide advice over the phone, via video consultation or by assessment in our treatment centre and any future services. It will be expected that you appropriately conclude clinical cases at the first point of contact for minor illness or injury, including common health enquiries. This will involve signposting to evidence-based resources appropriate to the presenting complaint, suitable safety netting to their own GP for timely follow up, or a pharmacy for interim self-care and over the counter therapies.

It is expected as part of the clinical practitioner role that you remain up to date with physical examination and clinical assessment skills by ensuring a minimum of 50% of your clinical hours are in face-to-face clinical sessions.

With appropriate training, you will be able to administer over label stock medication for specific conditions as part of the Mastercalls patient group directives (PGDs) in the out of hours period when there is urgent need. However, as you are qualified as a non-medical prescriber, your individual prescribing formulary would be agreed upon (prior to commencement of your role) and reviewed/submitted annually. This is to ensure that your individual formulary meets the scope of a clinical practitioner managing acute minor illness or injury.

You will be expected to provide clear and concise safety netting advice and inform patients of red flags appropriate to the presenting complaint. While providing clear instructions in the event of a change or worsening in the individuals condition or symptoms, for example: to attend accident and emergency, 111, urgent treatment centres, or 999 ambulance services.

For patients who require additional support, senior clinical advice or a face-to-face assessment with a GP or ACP you will triage the case in a timely and efficient manner and forward to the most appropriate resource. Ensuring that their priority of need is appropriate to the presenting complaint and considerate to the service provision to be able to respond; especially in times of increased demand, time of day and resource availability.

Job description

Job responsibilities

The opportunity is open to qualified Clinical Practitioners with Level 7 Minor Illness qualification and the V300 NMP course who would like to gain further face to face exposure and experience.

Overall purpose of role is to provide care, support, and advice to patients across all age groups, who require immediate healthcare advice, assessment, and treatment. You will assess patients signs and symptoms based on their individual needs, to provide clinically effective patient care and promote best clinical practice.

The Clinical Practitioner role will involve working in clinical setting where you will provide advice over the phone, via video consultation or by assessment in our treatment centre and any future services. It will be expected that you appropriately conclude clinical cases at the first point of contact for minor illness or injury, including common health enquiries. This will involve signposting to evidence-based resources appropriate to the presenting complaint, suitable safety netting to their own GP for timely follow up, or a pharmacy for interim self-care and over the counter therapies.

It is expected as part of the clinical practitioner role that you remain up to date with physical examination and clinical assessment skills by ensuring a minimum of 50% of your clinical hours are in face-to-face clinical sessions.

With appropriate training, you will be able to administer over label stock medication for specific conditions as part of the Mastercalls patient group directives (PGDs) in the out of hours period when there is urgent need. However, as you are qualified as a non-medical prescriber, your individual prescribing formulary would be agreed upon (prior to commencement of your role) and reviewed/submitted annually. This is to ensure that your individual formulary meets the scope of a clinical practitioner managing acute minor illness or injury.

You will be expected to provide clear and concise safety netting advice and inform patients of red flags appropriate to the presenting complaint. While providing clear instructions in the event of a change or worsening in the individuals condition or symptoms, for example: to attend accident and emergency, 111, urgent treatment centres, or 999 ambulance services.

For patients who require additional support, senior clinical advice or a face-to-face assessment with a GP or ACP you will triage the case in a timely and efficient manner and forward to the most appropriate resource. Ensuring that their priority of need is appropriate to the presenting complaint and considerate to the service provision to be able to respond; especially in times of increased demand, time of day and resource availability.

Person Specification

Qualifications

Essential

  • Registered nurse, paramedic, physiotherapist, or pharmacist
  • Recognised minor illness practitioner qualification (minimum 6-month course at level 6)
  • Independent Prescribing qualification (V300 or equivalent)

Desirable

  • Nurse, paramedic, physiotherapy, or Pharmacist degree
  • Mentor/teaching qualification
  • Clinical supervision training
  • Level 7 recognised minor illness practitioner qualification

Experience

Essential

  • Minimum 5 years post registration experience
  • Experience in working in a minor illness role
  • Knowledge and experience in triage or MTS
  • Knowledge of community/public health

Desirable

  • Conflict resolution training

General Qualities

Essential

  • Self-directed, motivated, enthusiastic supportive and approachable
  • Excellent team player and positive role model
  • Flexible and adaptable to the requirements of current service needs and to meet the patients needs
  • Dynamic Problem solving
  • Ability to work well under pressure
  • Exemplary customer service approach to patients communication
  • Confident, compassionate and caring professional.
Person Specification

Qualifications

Essential

  • Registered nurse, paramedic, physiotherapist, or pharmacist
  • Recognised minor illness practitioner qualification (minimum 6-month course at level 6)
  • Independent Prescribing qualification (V300 or equivalent)

Desirable

  • Nurse, paramedic, physiotherapy, or Pharmacist degree
  • Mentor/teaching qualification
  • Clinical supervision training
  • Level 7 recognised minor illness practitioner qualification

Experience

Essential

  • Minimum 5 years post registration experience
  • Experience in working in a minor illness role
  • Knowledge and experience in triage or MTS
  • Knowledge of community/public health

Desirable

  • Conflict resolution training

General Qualities

Essential

  • Self-directed, motivated, enthusiastic supportive and approachable
  • Excellent team player and positive role model
  • Flexible and adaptable to the requirements of current service needs and to meet the patients needs
  • Dynamic Problem solving
  • Ability to work well under pressure
  • Exemplary customer service approach to patients communication
  • Confident, compassionate and caring professional.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mastercall Healthcare

Address

Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer details

Employer name

Mastercall Healthcare

Address

Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Employer's website

http://www.mastercall.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

HR Co-ordinator

Hayley Leatherbarrow

h.leatherbarrow@nhs.net

Details

Date posted

23 September 2025

Pay scheme

Other

Salary

£22.27 to £30.58 an hour depending on time of shifts

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B0540-25-0018

Job locations

Trafford Healthcare Nhs Trust

Moorside Road

Urmston

Manchester

M41 5SL


Supporting documents

Privacy notice

Mastercall Healthcare's privacy notice (opens in a new tab)