Job summary
We
are looking for an experienced IT Professional who has sound cloud knowledge of
Azure, VDI and Security, Networking. The successful candidate should have a
wealth of knowledge spanning various technologies and be able to use these
skills to troubleshoot Cloud infrastructure and networking problems whilst
ensuring that we are continuing to provide 5 star service to our user and our
customers.
Main duties of the job
Technical Management & Delivery
Responsible for overall
systems management and technical planning, technology roadmaps projects and
tasks.
Collaborate with IT leadership to
define the long-term infrastructure strategy including cloud adoption hybrid solutions enhance security and disaster recovery planning.
Develop and maintain documentation for
infrastructure configurations and standards.
Project handovers to service delivery.
Implementing new technologies
Service Team Management & Training
Work closely with other teams
to ensure cohesive and efficient infrastructure solutions, communicating any
technical issues project updates and recommendations to both technical and
non-technical stakeholders.
Provide technical support and
mentoring to junior engineers and other team members
Infrastructure Improvements evolving our environment
Collaborate with IT leadership to
define the long-term infrastructure strategy including cloud adoption hybrid solutions security and disaster recovery planning.
Evaluate new technologies and recommend
solutions that enhance performance reliability and cost-effectiveness.
Develop and maintain documentation for
infrastructure configurations and standards.
Cyber Security experience knowledge.
About us
Mastercall Healthcare is an award winning social enterprise
organisation providing NHS services accredited by the Social Enterprise Mark.
With over 28 years experience as an innovative high
performing organisation we are passionate about providing the very best patient
care at the very best place for the patient.
We have completely transformed digital delivery at
Mastercall Healthcare over the last 10 years. We have sourced new technology to
enhance patient care, harnessing technology to support our award-winning
clinical team and advanced digital maturity
We believe in growing your own and developing talent and
already have an incredible Digital Technology Services team that have been with
us in shaping this journey of transformation but now is the time to further
enhance the skillset in our team by adding a new role of Senior Cloud
Infrastructure Engineer.
At Mastercall we welcome applicants from diverse cross
section of society who will uphold our culture and ethos as we embark on our
future opportunities and continue our transformation journey.
Benefits
Flexible
working hours
Hybrid
working
Living
Wage Employer
NHS
Pension Scheme
NHS
Blue light card / discount scheme
Career
development
Generous
holiday entitlement, long service enhancements and the option to purchase
additional l eave
Wellbeing
schemes
Job description
Job responsibilities
Tech Management/Delivery
Responsible for overall
systems management and technical planning technology roadmaps projects and
tasks
Collaborate with IT leadership to
define the long term infrastructure strategy including cloud adoption hybrid solutions enhance security and disaster recovery planning
Develop and maintain documentation for
infrastructure configurations and standards
Project handovers to service delivery
Implementing new technologies
Service Team Management & Training
Work closely with other teams
to ensure cohesive and efficient infrastructure solutions, communicating any
technical issues project updates and recommendations to both technical and
non technical stakeholders
Provide technical support and
mentoring to junior engineers and other team members
Infrastructure Improvements evolving our environment
Collaborate with IT leadership to
define the long term infrastructure strategy including cloud adoption hybrid solutions security and disaster recovery planning
Evaluate new technologies and recommend
solutions that enhance performance reliability and cost-effectiveness
Develop and maintain documentation for
infrastructure configurations and standards
Cyber Security experience knowledge
The
Senior Cloud Infrastructure Engineer
Serve as a key technical resource for
architecting future solutions
Manage multiple concurrent projects for
both technical services and the broader business. Collaboration within
cross functional teams is essential alongside strong project experience
Uphold a Security First mindset both
personally and as part of a wider team ensuring secure systems
Act as a point of escalation for
infrastructure-related issues
Provide consultancy to clients and
customers where required
Job description
Job responsibilities
Tech Management/Delivery
Responsible for overall
systems management and technical planning technology roadmaps projects and
tasks
Collaborate with IT leadership to
define the long term infrastructure strategy including cloud adoption hybrid solutions enhance security and disaster recovery planning
Develop and maintain documentation for
infrastructure configurations and standards
Project handovers to service delivery
Implementing new technologies
Service Team Management & Training
Work closely with other teams
to ensure cohesive and efficient infrastructure solutions, communicating any
technical issues project updates and recommendations to both technical and
non technical stakeholders
Provide technical support and
mentoring to junior engineers and other team members
Infrastructure Improvements evolving our environment
Collaborate with IT leadership to
define the long term infrastructure strategy including cloud adoption hybrid solutions security and disaster recovery planning
Evaluate new technologies and recommend
solutions that enhance performance reliability and cost-effectiveness
Develop and maintain documentation for
infrastructure configurations and standards
Cyber Security experience knowledge
The
Senior Cloud Infrastructure Engineer
Serve as a key technical resource for
architecting future solutions
Manage multiple concurrent projects for
both technical services and the broader business. Collaboration within
cross functional teams is essential alongside strong project experience
Uphold a Security First mindset both
personally and as part of a wider team ensuring secure systems
Act as a point of escalation for
infrastructure-related issues
Provide consultancy to clients and
customers where required
Person Specification
Experience
Essential
- Experience of Azure
- Understanding of Cloud Services with a particular focus on Azure, Microsoft 365, coupled with and experience of traditional hosted technologies
- Extensive knowledge of IT infrastructure, systems, and network administration
- Familiarity with ITIL for IT service management, with working knowledge of incidents, problem and change Management within ITIL framework
- Proven experience in a technical systems management role, demonstrating problem-solving skills.
- Keen willingness to mentor others in the on technologies within your field of expertise.
- Proficiency in project management and implementation of IT solutions. Ability to assist with the creation of system design, functional specifications and operations for workspace projects and solutions.
Desirable
- Understanding of NHS Digital Frameworks/Support Services.
General Qualities
Essential
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.
Qualifications
Essential
- You must have right to work in the UK as we are unable to offer visa sponsorship for this role.
- Degree in Computer Science Information Technology or a related field experience
- Relevant certifications such as ITIL Microsoft Azure Cloud computing
Person Specification
Experience
Essential
- Experience of Azure
- Understanding of Cloud Services with a particular focus on Azure, Microsoft 365, coupled with and experience of traditional hosted technologies
- Extensive knowledge of IT infrastructure, systems, and network administration
- Familiarity with ITIL for IT service management, with working knowledge of incidents, problem and change Management within ITIL framework
- Proven experience in a technical systems management role, demonstrating problem-solving skills.
- Keen willingness to mentor others in the on technologies within your field of expertise.
- Proficiency in project management and implementation of IT solutions. Ability to assist with the creation of system design, functional specifications and operations for workspace projects and solutions.
Desirable
- Understanding of NHS Digital Frameworks/Support Services.
General Qualities
Essential
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior management.
Qualifications
Essential
- You must have right to work in the UK as we are unable to offer visa sponsorship for this role.
- Degree in Computer Science Information Technology or a related field experience
- Relevant certifications such as ITIL Microsoft Azure Cloud computing
