Job summary
We have an exciting opportunity for a Senior Digital Infrastructure Engineer to join our innovative digital technology service.
Mastercall Healthcare’s Digital Technology Service provides support and management for the delivery of wrapped services to the organization enabling digital delivery, and wider services to external providers. We are viewed by many as a leading the curve in digital health solutions and collaborative partners, with an award-winning reputation for innovation.
The team’s function is responsible for the development and implementation of digital strategy to support Mastercall’s Healthcare’s short, medium, and long-term objectives, and the key driver is digital and innovation via our Digital Programme Board.
Mastercall Healthcare: Digital Technology Services is a pivotal part of the organisation, providing essential operational and technical support to our expanding health care’s team and helping improve customer service and efficiency. Digital Technology Services combines expertise and technology to help keep us ahead of the competition.
Main duties of the job
As Senior Digital Infrastructure Engineer you will provide key technical lead support to the virtual server estate, network infrastructure, security, and applications, while also provide some knowledge transfer to the existing DTS Team, ensuring the organisation is moving into cloud computing in safe, controlled, and sustainable manner.
About us
Mastercall Healthcare has 25 years’ experience as an innovative, highly performing, award-winning Social Enterprise organisation.
We are passionate about providing the very best patient care at the very best place for the patient.
Our Social Value ethos commits us to ensuring the very best use of the public pound, maximising the return on investment of our Commissioners and supporting the NHS deliver affordable, effective, safe patient centred services.
Our purpose is to ensure that we deliver safe, high quality, patient centred services that support people to live and age well. We are here to support our community and our health and social care partners. We provide a range of highly effective urgent primary care services that support hospital admission avoidance and early supported discharge from hospital where clinically safe and appropriate.
Employee benefits include :
- NHS pension scheme
- NHS blue light card/ discount schemes
- Flexible and homeworking
- Career development
- Competitive rates of pay
- Generous holiday entitlement, long service enhancements and with option to purchase additional leave
- Day off for your birthday
- Wellbeing schemes and more ...
Job description
Job responsibilities
Principal Responsibilities
- Infrastructure automation and associated technologies
- Cloud technology strategy/adoption
- Responsible for navigating across organisation infrastructure teams and structures, able to communicate with all levels from engineers to management
- Own delivery of the work assigned and drive to successful completion right from requirement gathering till defect resolving and quality product delivery into markets.
- Owning technical challenges, researching solutions, and implementing best practices across the digital healthcare, ensuring technical alignment with other regional and national programmes
- Implementing technical standards / governance across the engineering teams and promoting the use of tooling, Cloud environments and automated testing throughout the engineering life cycle
- Work within the team to drive the technical roadmap for all channels and service fulfilment
- Ensure appropriate highly available, scalable, and sustainable solutions are available to the organisation.
Duties and Responsibilities
Main duties of this post are to provide key technical and server support:
Extensive knowledge of data centre operations, telecommunications, cloud technologies, data centre applications, client/server computing, A deep understanding of the relationship between infrastructure, information security and the applications/services they enable as well as the crucial maintenance strong connections across IT.
Capable of communicating complex, technical topics to a wide variety of audiences.
Ability to interact with senior management and influence decision makers. - Flexibility to adapt to rapidly changing conditions and priorities, and to redirect the team toward new objectives, while ensuring that appropriate process and review of the wider impact of decisions are considered.
Demonstrated ability to apply new technology solutions to business problems.
The role holder will support the CIO, with monthly infrastructure reporting, and ensure appropriate use of the service desk for change management are factored into any decisions
Job description
Job responsibilities
Principal Responsibilities
- Infrastructure automation and associated technologies
- Cloud technology strategy/adoption
- Responsible for navigating across organisation infrastructure teams and structures, able to communicate with all levels from engineers to management
- Own delivery of the work assigned and drive to successful completion right from requirement gathering till defect resolving and quality product delivery into markets.
- Owning technical challenges, researching solutions, and implementing best practices across the digital healthcare, ensuring technical alignment with other regional and national programmes
- Implementing technical standards / governance across the engineering teams and promoting the use of tooling, Cloud environments and automated testing throughout the engineering life cycle
- Work within the team to drive the technical roadmap for all channels and service fulfilment
- Ensure appropriate highly available, scalable, and sustainable solutions are available to the organisation.
Duties and Responsibilities
Main duties of this post are to provide key technical and server support:
Extensive knowledge of data centre operations, telecommunications, cloud technologies, data centre applications, client/server computing, A deep understanding of the relationship between infrastructure, information security and the applications/services they enable as well as the crucial maintenance strong connections across IT.
Capable of communicating complex, technical topics to a wide variety of audiences.
Ability to interact with senior management and influence decision makers. - Flexibility to adapt to rapidly changing conditions and priorities, and to redirect the team toward new objectives, while ensuring that appropriate process and review of the wider impact of decisions are considered.
Demonstrated ability to apply new technology solutions to business problems.
The role holder will support the CIO, with monthly infrastructure reporting, and ensure appropriate use of the service desk for change management are factored into any decisions
Person Specification
Experience
Essential
- 4+ years experience working in an enterprise infrastructure
- environment with experience in Azure.
- Experience with Microsoft Server, Networking, NAS.
- ITIL / Service Management Experience.
- Solution Architecture experience across Cloud Adoption /
- Microsoft Platforms.
- SQL Management/Understanding (Clustering)
- A proven leader in the technical space, with a willingness to learn
- new technologies, and work with department leads to create
- innovative technical solutions to problems.
- Experience of supervision of staff and supporting development of
- the team skills.
Desirable
- Experience of working in Healthcare setting.
Qualifications
Essential
- Professional certifications Microsoft Qualifications, Azure/AWS
Person Specification
Experience
Essential
- 4+ years experience working in an enterprise infrastructure
- environment with experience in Azure.
- Experience with Microsoft Server, Networking, NAS.
- ITIL / Service Management Experience.
- Solution Architecture experience across Cloud Adoption /
- Microsoft Platforms.
- SQL Management/Understanding (Clustering)
- A proven leader in the technical space, with a willingness to learn
- new technologies, and work with department leads to create
- innovative technical solutions to problems.
- Experience of supervision of staff and supporting development of
- the team skills.
Desirable
- Experience of working in Healthcare setting.
Qualifications
Essential
- Professional certifications Microsoft Qualifications, Azure/AWS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
