Client Care Coordinator (Birmingham)
The closing date is 10 December 2025
Job summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING
LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/6981
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK
Main duties of the job
Putting client centred care into practice requires the support of the entire organisation. We are seeking a passionate and committed Client Care Coordinator to join our team at our West Midlands centre. Here, you'll be part of a friendly team that empowers clients to make reproductive choices that are right for them.
About the Role
As a Client Care Coordinator, youll be the first point of contact for our clients, supporting them through their care journey. From phone consultations and data entry to reception duties and client liaison, youll play a vital role in delivering compassionate, client-centred care. This list is not exhaustive, and progression opportunities are based on competencies. You will receive bespoke training tailored to equip you in providing safe and effective abortion care to our clients.
About us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Details
Date posted
05 November 2025
Pay scheme
Other
Salary
£24,523.79 to £26,044.40 a year (dependent on experience and skills)
Contract
Permanent
Working pattern
Full-time
Reference number
B0539-25-0186
Job locations
Washington House
Starley Way
Birmingham
B37 7GN
Employer details
Employer name
MSI Reproductive Choices
Address
Washington House
Starley Way
Birmingham
B37 7GN
Employer's website
Employer contact details
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