Client Care Coordinator (High Wycombe)

MSI Reproductive Choices

The closing date is 30 November 2024

Job summary

TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING

LINK;https://globaleur241.dayforcehcm.com/CandidatePortal/en-GB/msichoices/Posting/View/3876

PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK

Main duties of the job

Be the welcoming voice and guiding hand that empowers our clients on their journey to informed, compassionate care

Join our team as the first point of contact for our clients, where you'll handle a variety of administrative tasks including phone consultations, data processing, and reception duties to ensure seamless client care. You'll have the opportunity to interact with clients both in person and over the phone, providing essential support and guidance throughout their journey.

Join a supportive team, empowering clients with informed choices

In addition to working in a friendly and supportive environment alongside clinical and non-clinical colleagues, youll play a key role in helping clients make informed reproductive choices. Prior experience in healthcare is desirable, though not essential, as we offer comprehensive training in our Oxford Regional Treatment Centre to get you fully up to speed.

Candidates must be able to drive, as this role requires travel between our centres in Reading and Chesham. If youre eager to apply your administrative skills in a meaningful way, wed love to hear from you!

About us

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

We have an exciting opportunity to join our national contact centre with hours that can truly compliment a great work life balance.

At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.

Date posted

16 October 2024

Pay scheme

Other

Salary

£25,059.10 to £27,565.01 a year (depending on experience and skills)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-24-0248

Job locations

Chess Medical Centre

260-290 Berkhampstead Rd

Chesham

HP5 3EZ


M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Job description

Job responsibilities

For more information on the role, please refer to the following job description:https://www.msichoices.org.uk/wp-content/uploads/2022/06/Job-Description-Client-Care-Coordinator.pdf

Person Specification

Experience

Desirable

  • Experience in customer service
Person Specification

Experience

Desirable

  • Experience in customer service

Employer details

Employer name

MSI Reproductive Choices

Address

Chess Medical Centre

260-290 Berkhampstead Rd

Chesham

HP5 3EZ


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

Employer details

Employer name

MSI Reproductive Choices

Address

Chess Medical Centre

260-290 Berkhampstead Rd

Chesham

HP5 3EZ


Employer's website

https://www.msichoices.org.uk/careers/ (Opens in a new tab)

For questions about the job, contact:

Recruitment Coordinator

Gabriel Gosden

gabriel.gosden@msichoices.org.uk

01454457422

Date posted

16 October 2024

Pay scheme

Other

Salary

£25,059.10 to £27,565.01 a year (depending on experience and skills)

Contract

Permanent

Working pattern

Full-time

Reference number

B0539-24-0248

Job locations

Chess Medical Centre

260-290 Berkhampstead Rd

Chesham

HP5 3EZ


M S I Reproductive Choices

Moulsford Mews

Reading

RG30 1AP


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