Communications and Engagement Officer

Public Voice CIC

The closing date is 19 May 2024

Job summary

We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.

Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.

Youll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.

Main duties of the job

The Communication and Engagement Officer is responsible for the production of communication plans and delivery of accessible communications content (digital and print) to meet the requirements of the Contract. This includes regular information bulletins which support VCS development and promote volunteering opportunities as well as communications relating to workshops and other events. The post holder will also be a resource to support VCS organisations to develop and improve their communications across all media. The post holder will work closely with the VCS Workplace Development Manager as a primary channel of communication will increasingly be the Workplace platform. The post holder will contribute to and be guided by the Communications Strategy and ensure that all communications adhere to the brand guidelines.

About us

About MIND in Haringey

MIND in Haringey (established in 1984) is one of the leading mental health services in Haringey. We provide a range of services, information, and advice to anyone affected by a mental health problem, primarily in Haringey. We work to prevent mental health problems, promote mental wellbeing, and ensure those with mental health problems are respected and included in our local community. One in four people are affected by mental health in Haringey, out of a population of 225,000 that's over 54,000 people. This includes 2,413 children and young people.

Our services respond to needs identified by service users; working to increase wellbeing, confidence, social integration, and independence. We work with more than 3000 adults and young people affected by mental ill health each year.

Our Values

We listen with care, respect, and reassurance to everyone we encounter

We seek to influence and improve mental health services in Haringey, raising awareness and challenging both stigma and discrimination

We are committed to easy and equal access for everyone in Haringey

We consider opportunities for collaboration when developing services

We seek continuous improvement in all we do

Date posted

27 April 2024

Pay scheme

Other

Salary

£31,492 to £34,782 a year Depending on experience

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

B0535-24-0004

Job locations

Mind In Haringey

Stapleton Hall Road

London

N4 3QF

Tottenham Town Hall

Town Hall Approach Road

London

Great Britain

N15 4RX

Job description

Job responsibilities

1. Develop communication plans for, and participate in, promotional events and activities to further the aims and objectives of the Service.

2. To be responsible for social media communications on all platforms, ensuring that content is current, relevant and appropriate.

3. To update MIND in Haringey and Public Voice websites with relevant information as required.

4. To give advice and training to VCS organisations on their communications planning and outputs, including social media content.

5. Support the monthly co-produced VCS Forum meeting with appropriate communications materials and information.

6. Contribute to best practice workshops and other VCS development activities.

7. Map and list groups and organisations, with contact details, that are active within the VCS sector in Haringey and ensure that this database is inclusive and kept up to date.

8. Work closely with the VCS Workplace Development Manager to support information sharing for the users of the NavNet Workplace platform.

9. Produce a weekly MailChimp information e-bulletin for VCS and other subscribers to include funding / grant opportunities, job vacancies, policy updates and other relevant information.

10. Work with VIOs to help promote volunteering opportunities via the Do-it website and promote volunteering opportunities in Haringey.

11. Manage a dedicated volunteer mailing list and produce a monthly e-bulletin.

12. Collect case studies and good news stories around the volunteer experience and use them for developing volunteering campaigns and supporting the annual Volunteer Awards.

13. Promote and support volunteer events, including but not limited to: the Annual Volunteer Awards Ceremony, Volunteer Fairs, Volunteer Manager and Co-ordinator Forums.

14. Record activities, including attendance at forums and meetings, and produce monitoring reports as required.

15. Ensure that information is stored on secure databases and personal information is processed in accordance with GDPR requirements.

Other Accountabilities

1. Work as part of a team, collaborating with colleagues and partners, and contribute to the wider Haringey Community Collaborative strategy.

2. Act in line with MIND in Haringey and Public Voice missions and values, as well as policies and procedures.

3. Help to promote the work of MIND in Haringey and Public Voice.

4. Undertake other duties as required to support the smooth functioning of Haringey Community Collaborative in keeping with the overall grading and general responsibilities of the post.