Admin Support Assistant

Job summary

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

Locala is a Disability Confident employer and as such any disabled applicants who meets all the essential criteria are guaranteed to be invited to the assessment process.

Main duties of the job

Administrative Support Assistant

Band 3 (£24,625 - £25,674)

Permanent Hours 31.5 which will include some evenings and possible Saturday mornings on a rota basis.

We are looking to recruit an administrative support assistant to join our busy reception team in Wigan and Leigh.

The post holder will be: Enthusiastic, willing to learn, confident and with a helpful patient focused nature in what can often be a busy and varied role, with lots of complexities involved. Digital technology is at the heart of what we do in Locala Sexual Health, with constant changes and improvements, so ability to adapt and develop within this environment is essential. Attention to detail, being a team player and confidentiality are also key requirements.

As part of this team, you will be responsible for registering patients checking results and updating records on the relevant clinical electronic record (SystmOne) managing requests from other colleagues, answer a busy phone line, supporting our Management Team with ad-hoc tasks, such as ordering, raising purchase orders and other general administration duties, along with supporting our reporting requirements. Confidentiality is key to this role therefore discretion and privacy of all patients and their information must always be protected as identified in Locala policies.

Full training will be given along with a full induction plan, completion of annual mandatory training.

About us

ust a few of the benefits you can enjoy:-

• Flexible working-We are committed to supporting our colleagues to have a good work-life balance and welcome conversations about flexible working wherever possible.
• Generous pension We offer a generous, defined contribution, pension scheme with matched contribution + 2% up to a maximum of 8%
• Development opportunities We have a nursing framework and offer a range of development opportunities in all roles.
• Refer a Friend Scheme -If you know a friend or family member who works at Locala on a substantive contract, you may be able to take advantage of our Refer a Friend Scheme. You both could receive a reward of £500 each, after you have successfully started your role with us.