Administration Assistant

Job summary

Locala Health and Wellbeing embraces diversity and inclusion and encourages applicants from people from all backgrounds with our ambition to have a workforce that represents the wider communities we live and work within, which you can support us to achieve.

We are an organisation that celebrates and values the individuality of our colleagues lived experiences and can adapt accordingly, recognising the value inclusivity brings when delivering equitable, high quality healthcare to our local communities. Where everyone feels valued, has the ability to develop, has flexible working opportunities, with a sense of belonging, supported by our Inclusivity Groups.

Role: Administration Assistant

Salary: Band 2 £22,383

Location: Howard House, Bradford

Hours: 37.5 per week which will include some evenings until 7.30 and a Saturday morning on a rota basis, usually once a month.

We are looking to recruit an administration assistant to join our busy reception team in our city centre base in Bradford. The service runs a confidential contraception and sexual health service for the residents of Bradford and surrounding areas. We offer free contraception methods and advise, testing and treatment for sexual transmitted infections, referrals to termination of pregnancy services along with other services. Our service is completely confidential, and this must be upheld at all times.

Main duties of the job

The post holder will be: Enthusiastic, willing to learn, confident and with a helpful patient focused nature in what can often be a busy and varied role, with lots of complexities involved. Digital technology is at the heart of what we do in Locala Sexual Health, with constant changes and improvements, so ability to adapt and develop within this environment is essential. Attention to detail, being a team player and confidentiality are also key requirements.

As part of this team, you will be responsible for registering patients and updating records on the relevant clinical electronic record (SystmOne) managing requests from other colleagues, answer a busy phone line, supporting our Admin Manager with ad-hoc tasks, such as ordering, raising purchase orders and other general administration duties, along with supporting our reporting requirements. Confidentiality is key to this role therefore discretion and privacy of all patients and their information must always be protected as identified in Locala policies.

Full training will be given along with a full induction plan, completion of annual mandatory training.

We feel that this role would suit a college leaver, as no work experience is necessary and full training will be given. In addition, we will consider apprenticeships for those having just left school. For those with experience in this kind of role, previous working knowledge of SystmOne would be advantageous.

About us

Shortlisting will take place on 23rd November and interviews are provisionally booked for 30th November. Interviews will be held face to face in our base in Bradford Dates will be confirmed once shortlisting is complete.

Closing date: Monday 20th November 2023 at midnight.

Welcome to Locala Health and Wellbeing - proud to provide NHS community healthcare services. We help people have better lives - and you can too.

Just a few of the benefits you can enjoy:

Be part of an organisation doing things differently. One that delivers CQC-rated "Good" NHS healthcare services, as well as having a "positive social impact in local communities."