Head of Learning and Employee/Volunteer Engagment
Rennie Grove Peace Hospice Care
The closing date is 23 September 2024
Job summary
As a member of the Charity's Leadership Team, you are responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.
As a member of the People Directorate Leadership Team, you are responsible for developing and delivering Learning and Colleague Engagement strategies, frameworks and plans that drive a positive employee and volunteer experience, resulting in a job ready and engaged workforce.
Main duties of the job
- Developing the Learning strategy across the organisation.
- Identifying and putting plans in place to address the learning and development needs of all clinical and non-clinical employees and volunteers at all levels (including induction, management and leadership development).
- Setting the frameworks for monitoring and recording all learning activity, ensuring reports are provided to Committees as required.
- Developing the Colleague Engagement strategy across the organisation.
- Identifying and putting plans in place to address the communication needs of employees and volunteers at all levels (including organisational, culture and leadership comms not local and tactical comms).
- Deploying Rennie Grove Peace's chosen Listening Tool then understanding the results and collaborating with colleagues to drive workplace improvement.
- Recruiting, selecting and retaining staff and volunteers with the right skills to deliver organisational strategy in line with our values.
- Performing all people management responsibilities on time, supported by Rennie Grove Peace policies and procedures, including absence management, performance management, disciplinary and grievances.
- Supporting personal development through coaching / support and training.
About us
At Rennie Grove Peace Hospice Care, we're all about making every moment matter for our patients and families, and you can play your part in that. We will support people of all ages who are affected by a progressive life-limiting illness (and those who care for them), to live as well as possible by providing choice and ease of access to a wide range of palliative care and bereavement services across Buckinghamshire and Hertfordshire. We provide care and support for adults and children diagnosed with cancer and other life-limiting illness, and their families, visiting day and night. It's important work and, to make it all happen, we need talented and passionate people.
Job description
Job responsibilities
- Line managing a team of clinical and non-clinical educators.
- Managing the learning and colleague engagement budgets effectively.
- Representing Rennie Grove Peace externally and actively contribute to partnerships and collaborative learning and development activities.
- Working in partnership with marketing team to ensure organisational comms are aligned with other internal communications in both tone of voice and the process / rhythm of delivery.
- Leading on implementing People interventions to develop the Rennie Grove Peace culture; including but not limited to recognition and wellbeing plans / strategies.
Job description
Job responsibilities
- Line managing a team of clinical and non-clinical educators.
- Managing the learning and colleague engagement budgets effectively.
- Representing Rennie Grove Peace externally and actively contribute to partnerships and collaborative learning and development activities.
- Working in partnership with marketing team to ensure organisational comms are aligned with other internal communications in both tone of voice and the process / rhythm of delivery.
- Leading on implementing People interventions to develop the Rennie Grove Peace culture; including but not limited to recognition and wellbeing plans / strategies.
Person Specification
Qualifications
Essential
- Recognised qualification in learning & development or equivalent demonstrable job experience.
Experience
Essential
- Experience of developing learning strategies and operational plans in a healthcare setting.
- Experience of developing colleague engagement and internal communications strategies and operational plans, articulating clear aims to shape longer term plans.
- Experience of leading internal communications around change, often involving highly confidential and sensitive information.
- Experience of identifying, planning and evaluating learning and development activities across all departments in an organisation.
- Experience of leading learning and development for senior level employees, including leadership development.
- Project management experience, with strong organisational skills and attention to detail.
- Experience in advising on mandatory training and compliance.
Desirable
- Experience of building relationships with external organisations and agencies.
- Experience of supporting embedding / developing organisational culture.
- Experience of successful budget management.
- Experience of working with volunteers and delivering a great volunteer engagement experience.
Additional Criteria
Essential
- Strong people leader, managing performance and developing team members.
- Knowledge of healthcare / palliative care issues.
- Can demonstrate input to developing culture and improving colleague engagement.
- Skilled at delivering well written communications adopting organisational language and style and demonstrating accuracy and attention to detail: both in gathering and disseminating information.
- Proficient in IT including Microsoft Word, Excel and PowerPoint and technology packages that support learning and engagement interventions.
- Exceptional interpersonal and communication skills, and able to comfortably operate and lead in a multistakeholder organisation.
- A natural relationship builder, able to work collaboratively, balancing operational and strategic responsibilities.
- Ability to present at all levels including the Leadership Team and Board of Trustees.
- Sensitivity and understanding to the needs of your team and customers, many of whom may have experienced Rennie Grove Peace services.
- Fostering our values and an inclusive culture, championing diversity and inclusion across the organisation and beyond actively leading on our commitment to equality, diversity and inclusion.
Desirable
- Good understanding of communication tools which might include the use of social media, content management and image editing.
Person Specification
Qualifications
Essential
- Recognised qualification in learning & development or equivalent demonstrable job experience.
Experience
Essential
- Experience of developing learning strategies and operational plans in a healthcare setting.
- Experience of developing colleague engagement and internal communications strategies and operational plans, articulating clear aims to shape longer term plans.
- Experience of leading internal communications around change, often involving highly confidential and sensitive information.
- Experience of identifying, planning and evaluating learning and development activities across all departments in an organisation.
- Experience of leading learning and development for senior level employees, including leadership development.
- Project management experience, with strong organisational skills and attention to detail.
- Experience in advising on mandatory training and compliance.
Desirable
- Experience of building relationships with external organisations and agencies.
- Experience of supporting embedding / developing organisational culture.
- Experience of successful budget management.
- Experience of working with volunteers and delivering a great volunteer engagement experience.
Additional Criteria
Essential
- Strong people leader, managing performance and developing team members.
- Knowledge of healthcare / palliative care issues.
- Can demonstrate input to developing culture and improving colleague engagement.
- Skilled at delivering well written communications adopting organisational language and style and demonstrating accuracy and attention to detail: both in gathering and disseminating information.
- Proficient in IT including Microsoft Word, Excel and PowerPoint and technology packages that support learning and engagement interventions.
- Exceptional interpersonal and communication skills, and able to comfortably operate and lead in a multistakeholder organisation.
- A natural relationship builder, able to work collaboratively, balancing operational and strategic responsibilities.
- Ability to present at all levels including the Leadership Team and Board of Trustees.
- Sensitivity and understanding to the needs of your team and customers, many of whom may have experienced Rennie Grove Peace services.
- Fostering our values and an inclusive culture, championing diversity and inclusion across the organisation and beyond actively leading on our commitment to equality, diversity and inclusion.
Desirable
- Good understanding of communication tools which might include the use of social media, content management and image editing.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
