Hartlepool & Stockton Health [H&SH]

Admin Assistant (Rota's)

Information:

This job is now closed

Job summary

If you are a people person, with a head for problem solving, and a team mentality, this could be the perfect job for you.

Across our services, we provide over 1,000 hours of staff time per week. This includes a variety of roles, both clinical and non-clinical, and a number of different rota types, from specialist nursing clinics and physiotherapy sessions, to overnight GP shifts in our Integrated Urgent Care Centres, and everything in between.

Making sure that every shift is staffed with the appropriate team member, so that our patients always receive the best possible medical care, requires the ability to take in a lot of information, great attention to detail, and, above all, attention to detail.

Main duties of the job

As a Rota and Relationship Assistant, you will be one of the main points of contact for our bank staff members.

You will add rotas to our in house system, accept and reject shift requests, take and make telephone calls to ensure that our shifts are appropriately staffed, and liaise with our other teams to make sure that our rotas match our clinical systems.

About us

At Hartlepool and Stockton Health GP Federation our guiding aim is to improve the health and wellbeing of local people. Relationships are key to everything we do and by working with our practice members and their Primary Care Networks, as well as other local partners, we strive to provide excellent services that help people to live their best lives.

When you join our team we want to help you to do your best for our patients every day, and so we offer flexible working and a friendly, supportive workplace. To us, your attitude is the most important thing that you bring to your role – so if you are positive, enthusiastic and treat people brilliantly then this could be the place for you.

We operate to a gold standard in everything we do, because that is what our patients and practices deserve. If job satisfaction for you comes from knowing that you made a difference today then we would love to hear from you!

Details

Date posted

17 October 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0524-22-3347

Job locations

Gloucester House

72 Church Road

Stockton

Teesside

TS18 1TW


Job description

Job responsibilities

In accordance with service needs, you will:

  • Monitor the compliance of the workforce in line with current legislation.
  • Data entry into multiple platforms
  • Running reports
  • Assist the Culture Lead with recruitment, pre-employment and inductions.
  • General office administrative duties such as preparing for meeting and electronic filing.
  • Minute taking when required
  • Assist the Rota and Relationship coordinator in answering calls and queries into the department.

Further Details: For further responsibilities regarding professional development, equality and diversity, and confidentiality, please see attached Job Description.

Job description

Job responsibilities

In accordance with service needs, you will:

  • Monitor the compliance of the workforce in line with current legislation.
  • Data entry into multiple platforms
  • Running reports
  • Assist the Culture Lead with recruitment, pre-employment and inductions.
  • General office administrative duties such as preparing for meeting and electronic filing.
  • Minute taking when required
  • Assist the Rota and Relationship coordinator in answering calls and queries into the department.

Further Details: For further responsibilities regarding professional development, equality and diversity, and confidentiality, please see attached Job Description.

Person Specification

Skills

Essential

  • Good IT skills

Desirable

  • Good telephone skills

Experience

Essential

  • Previous experience with an administrative role

Desirable

  • Previous experience with the RotaMaster system, but training can be provided if necessary.
Person Specification

Skills

Essential

  • Good IT skills

Desirable

  • Good telephone skills

Experience

Essential

  • Previous experience with an administrative role

Desirable

  • Previous experience with the RotaMaster system, but training can be provided if necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Gloucester House

72 Church Road

Stockton

Teesside

TS18 1TW


Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Employer details

Employer name

Hartlepool & Stockton Health [H&SH]

Address

Gloucester House

72 Church Road

Stockton

Teesside

TS18 1TW


Employer's website

https://www.hartlepoolandstocktonhealth.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Operations & Service Delivery

Carl Gowland

carlgowland.hash@nhs.net

01642061047

Details

Date posted

17 October 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B0524-22-3347

Job locations

Gloucester House

72 Church Road

Stockton

Teesside

TS18 1TW


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