St Michael's Hospice (Hastings & Rother)

Health Care Assistant

The closing date is 15 August 2025

Job summary

At St Michaels Hospice, we are committed to providing the highest quality of care to our patients and their families. As a member of our clinical team, you will have the opportunity to make a meaningful difference in the lives of those we serve.

We have an exciting opportunity for enthusiastic, motivated and flexible Health Care Assistants to join our In Patient Unit.

As a key member of a skilled interdisciplinary team, you will support the holistic needs of patients, their families and carers. Working alongside our Registered Nurses and other healthcare professionals, you will deliver the highest standards of service, including compassionate and dignified care for patients at the end of life and those closest to them, ensuring that personal goals and priorities are fulfilled.

Main duties of the job

The Health Care Assistant is a member of the care team who is appointed to assist and support the qualified staff in providing high standards of palliative and nursing care to the patients and their relatives.

About us

At St Michaels Hospice, we are committed to providing a supportive and inclusive work environment for our employees. We offer a range of benefits to ensure that our employees feel valued and supported, including:

  • A good pension scheme with the option to continue any existing NHS pension scheme membership
  • Benenden Health membership
  • Up to 33 days annual leave plus bank holidays
  • Subsidised employee meals and free refreshments
  • Free parking
  • Supportive supervision and a proactive Education Department to support with your continued professionaldevelopment including preceptorship if you are newly qualified
  • Access to the Blue Light card scheme and its discounts

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£23,874.52 to £26,266.61 a year Will be pro-rata for part time. This role attracts enhancements

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0518-25-0002

Job locations

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB


Job description

Job responsibilities

Please see attachment to this vacancy with a full Job Description

2.1 To work under the supervision and direction of a Registered Nurse or Nursing Assistant NVQ level 3.

2.2 To assist patients with their personal care and all activities of daily living.

2.3 To take into account the physical, emotional, spiritual and social needs of the patient, their relatives and friends.

2.4 To observe patients general condition, in line with the plan of care.

2.5 To help move, position and mobilize patients.

2.6 Assist with day to day administration related to patient care.

2.7 Help promote and maintain an environment conducive to meeting the needs of patients, their relatives and friends.

2.8 Participate in programmes of social and recreational activities for patients, in conjunction with voluntary staff.

2.9 Provide support and information to families and professional colleagues.

2.10 To be aware of and adhere to all local policies/protocols.

Patient care duties

2.11 To listen and talk with patients, their families and friends in a caring and sensitive manner and inform qualified staff of salient issues.

2.12 To maintain confidentiality of patients and those important to them.

2.13 Maintain accurate, clear and concise paper and computerised nursing records.

2.14 To help promote and maintain an environment conducive to meeting the needs of patients.

2.15 To liaise closely with the Registered Nurse within the In Patient Unit with regard to patient care, changes in condition, and deal with queries from relatives.

Ongoing personal development

2.16 To ensure that own professional development is maintained in line with the Hospices Review Process.

2.17 To attend mandatory training, e.g. manual handling, fire safety etc and to attend appropriate in-service and study days.

2.18 Ensure the safety of patients, carers and colleagues through familiarity of Health and Safety hospice policies and procedures.

ADDITIONAL RESPONSIBILITIES

3.1 To carry out duties with full regard to the Companys Equalities and Diversity Policies.

3.2 To act as a responsible individual in relation to Health and Safety and be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, staff and volunteers.

3.3 To ensure that all duties are carried out to the highest standard, and in accordance with current quality initiatives within the work area.

3.4 To carry out any other duties, within an appropriate level of responsibilities as required.

3.5 To undertake flexible hours as and when the need arises to maintain safe patient practice.

3.6 To ensure confidentiality at all times within the Hospice

3.7 To support and participate in the fundraising activities of the hospice wherever possible.

3.8 To be an ambassador for the Hospice.

3.9 To ensure that the disclosure and use of confidential staff information is both lawful and ethical, and to recognise own responsibility for compliance with relevant legislation.

3.10 To promote, at all levels, the Companys vision, values and strategic objectives.

3.11 To hold DBS and Occupational Health clearances appropriate to the role. Note: these are obtained and checked as part of the recruitment process and reviewed in line with company policy or if a change in circumstances is declared or comes to light.

This job description is not intended to be exhaustive and may be reviewed at any time to meet the needs of the business.

Job description

Job responsibilities

Please see attachment to this vacancy with a full Job Description

2.1 To work under the supervision and direction of a Registered Nurse or Nursing Assistant NVQ level 3.

2.2 To assist patients with their personal care and all activities of daily living.

2.3 To take into account the physical, emotional, spiritual and social needs of the patient, their relatives and friends.

2.4 To observe patients general condition, in line with the plan of care.

2.5 To help move, position and mobilize patients.

2.6 Assist with day to day administration related to patient care.

2.7 Help promote and maintain an environment conducive to meeting the needs of patients, their relatives and friends.

2.8 Participate in programmes of social and recreational activities for patients, in conjunction with voluntary staff.

2.9 Provide support and information to families and professional colleagues.

2.10 To be aware of and adhere to all local policies/protocols.

Patient care duties

2.11 To listen and talk with patients, their families and friends in a caring and sensitive manner and inform qualified staff of salient issues.

2.12 To maintain confidentiality of patients and those important to them.

2.13 Maintain accurate, clear and concise paper and computerised nursing records.

2.14 To help promote and maintain an environment conducive to meeting the needs of patients.

2.15 To liaise closely with the Registered Nurse within the In Patient Unit with regard to patient care, changes in condition, and deal with queries from relatives.

Ongoing personal development

2.16 To ensure that own professional development is maintained in line with the Hospices Review Process.

2.17 To attend mandatory training, e.g. manual handling, fire safety etc and to attend appropriate in-service and study days.

2.18 Ensure the safety of patients, carers and colleagues through familiarity of Health and Safety hospice policies and procedures.

ADDITIONAL RESPONSIBILITIES

3.1 To carry out duties with full regard to the Companys Equalities and Diversity Policies.

3.2 To act as a responsible individual in relation to Health and Safety and be aware of the responsibilities of all employees to maintain a safe and healthy environment for patients, visitors, staff and volunteers.

3.3 To ensure that all duties are carried out to the highest standard, and in accordance with current quality initiatives within the work area.

3.4 To carry out any other duties, within an appropriate level of responsibilities as required.

3.5 To undertake flexible hours as and when the need arises to maintain safe patient practice.

3.6 To ensure confidentiality at all times within the Hospice

3.7 To support and participate in the fundraising activities of the hospice wherever possible.

3.8 To be an ambassador for the Hospice.

3.9 To ensure that the disclosure and use of confidential staff information is both lawful and ethical, and to recognise own responsibility for compliance with relevant legislation.

3.10 To promote, at all levels, the Companys vision, values and strategic objectives.

3.11 To hold DBS and Occupational Health clearances appropriate to the role. Note: these are obtained and checked as part of the recruitment process and reviewed in line with company policy or if a change in circumstances is declared or comes to light.

This job description is not intended to be exhaustive and may be reviewed at any time to meet the needs of the business.

Person Specification

Experience

Essential

  • Experience working with adults in a health care setting providing direct patient care

Desirable

  • Worked in Residential/Nursing Home or Hospital environment

Physical Effort

Essential

  • Frequent moderate physical effort over short periods. Lift and push light objects, bend over patients, kneel, turn, and move patients. On feet for majority of shift
  • Ability to working day and night shifts
  • Computer and desk work required

Mental Effort

Essential

  • Frequent requirement for high levels of concentration. Pattern predictable.
  • Frequent exposure to distressing or emotional circumstances, care of dying patients and bereaved relatives

Qualifications

Essential

  • Good standard of general education in maths
  • Level 2 vocational qualification in Health and Social Care or equivalent.

Desirable

  • Working towards Level 3 vocational qualification in Health and Social Care

Skills and Knowledge

Essential

  • Ability to demonstrate effective communication skills with colleagues, patients and others
  • Ability to work effectively within multi-disciplinary team
  • Good interpersonal skills
  • Keyboard skills and be computer literate

Desirable

  • Be willing to learn about Palliative/Holistic Care
  • Experience of working in a Hospice
  • Support/administering of medication

Qualities and Attributes

Essential

  • Commitment to person-centred care
  • Compassionate and empathetic, able to build rapport with diverse individuals and communicate in a sensitive manner
  • Genuine desire to support the best outcomes for patients and families at the end of life
  • Professional and committed to delivering the highest standards of care
  • Able to work under pressure and adapt as required
  • Ability to motivate oneself
  • Able to act on own initiative

Desirable

  • Keen for professional development within a palliative care setting
  • Flexible in approach towards role
Person Specification

Experience

Essential

  • Experience working with adults in a health care setting providing direct patient care

Desirable

  • Worked in Residential/Nursing Home or Hospital environment

Physical Effort

Essential

  • Frequent moderate physical effort over short periods. Lift and push light objects, bend over patients, kneel, turn, and move patients. On feet for majority of shift
  • Ability to working day and night shifts
  • Computer and desk work required

Mental Effort

Essential

  • Frequent requirement for high levels of concentration. Pattern predictable.
  • Frequent exposure to distressing or emotional circumstances, care of dying patients and bereaved relatives

Qualifications

Essential

  • Good standard of general education in maths
  • Level 2 vocational qualification in Health and Social Care or equivalent.

Desirable

  • Working towards Level 3 vocational qualification in Health and Social Care

Skills and Knowledge

Essential

  • Ability to demonstrate effective communication skills with colleagues, patients and others
  • Ability to work effectively within multi-disciplinary team
  • Good interpersonal skills
  • Keyboard skills and be computer literate

Desirable

  • Be willing to learn about Palliative/Holistic Care
  • Experience of working in a Hospice
  • Support/administering of medication

Qualities and Attributes

Essential

  • Commitment to person-centred care
  • Compassionate and empathetic, able to build rapport with diverse individuals and communicate in a sensitive manner
  • Genuine desire to support the best outcomes for patients and families at the end of life
  • Professional and committed to delivering the highest standards of care
  • Able to work under pressure and adapt as required
  • Ability to motivate oneself
  • Able to act on own initiative

Desirable

  • Keen for professional development within a palliative care setting
  • Flexible in approach towards role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB


Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Employer details

Employer name

St Michael's Hospice (Hastings & Rother)

Address

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB


Employer's website

https://stmichaelshospice.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Nurse Manager

Jo Pinder

recruitment@stmichaelshospice.com

01424457958

Details

Date posted

18 July 2025

Pay scheme

Other

Salary

£23,874.52 to £26,266.61 a year Will be pro-rata for part time. This role attracts enhancements

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

B0518-25-0002

Job locations

St. Michaels Hospice

25 Upper Maze Hill

St. Leonards-on-sea

East Sussex

TN38 0LB


Supporting documents

Privacy notice

St Michael's Hospice (Hastings & Rother)'s privacy notice (opens in a new tab)