Volunteer Services Officer

Job description

Job responsibilities

The Volunteer Services Officer is responsible for the provision of volunteer delivered services within the place. They are responsible for the management and co-ordination of the services, ensuring that volunteers are recruited, trained and supervised effectively. They will optimise the cost-effective use of resources and ensure operational activity is recorded and reported in line with service requirements.

This position works with Talent Acquisition and Onboarding teams to recruit and support volunteers and is tasked with delivering training and development programs.

The officer also manages resources efficiently and ensures all operational activities are documented and reported according to service expectations. The role includes adherence to Marie Curie policies, safeguarding measures, and maintaining a safe, inclusive environment for clients, volunteers, and staff.

This home-based role requires some travel to work with local services, GPs, and volunteer organisations throughout the area.

What were looking for:

• Previous experience managing volunteers in a health and social care, or a charitable setting
• Develop sustainable relationships with key individuals and groups in
• communities in a range of sectors that explore inequalities and identify areas
• of service need
• Evidence of relevant qualifications or training
• Excellent self-organisation
• Competent IT skills
• Previous experience of service delivery and coordination
• Capability to deliver training to small groups (10-15 people)
• A good understanding of how to proactively market services in the local community
• Able to work flexibly to meet the needs of the role. For example, occasional training for volunteers may need to be delivered in the evenings or weekends.
• Respect for Marie Curies high standards and always strive towards maintaining those high standards of service delivery, reputation for quality and reliability

What's in it for you:

• Annual leave allowance 27 days plus 8 public holidays (pro-rated)
• Competitive Policy for parental/sick Leave
• Continuous Professional development
• Industry leading training programmes
• Defined contribution schemes for Pension
• Marie Curie Group Personal Pension Scheme
• Introduce a friend scheme
• Help with eye care costs
• Entitled to Marie Curie Blue Light Card
• Entitled to Benefit-Hub Discount Scheme
• Life assurance for all employees

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.

Advert closes:2-September-2025

For more information or an informal chat please contact ashish.sharma@mariecurie.org.uk

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyones unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.

Were committed to making reasonable adjustments to support you throughout the application and selection process. You can request support viarecruitment@mariecurie.org.uk

This role will be subject to receiving an enhanced DBS criminal record check.

We reserve the right to close this vacancy early.

Agencies need not apply.

Person Specification

Qualifications

Essential

• Evidence of relevant qualifications or training
• Competent IT skills

Desirable

• Delivery of training and presentations

Experience

Essential

• Previous experience of service delivery and coordination
• Experience in volunteer management
• Experience in monitoring and evaluating service delivery

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Marie Curie

Address

4, St Andrews House, Vernon Gate

Derby

Derbyshire

DE1 1UJ

Employer's website

https://www.mariecurie.org.uk/ (Opens in a new tab)