Job responsibilities
Title:Hub Coordinator (Volunteering)
Salary:Marie Curie Clinical Pay Scale, alignedwithAFC BAND 2 £22,383per annum pro rata plus enhancements.
Hours/Contract:Permanent Full Time 37.5hours per week
BasedTiverton Office
Closing date:10th December 2023
Interview date:TBC
This is a key role as part of our volunteering Support Team. The post holder will act as first point of contact for all Marie Curie Services across a geographical area form the local coordination hub.
You will lead and support the referral process, coordination and booking of support as required, ensuring data and information is accurately inputted into the operational and clinical systems.
You will work alongside the Senior Coordinator in order to ensure the smooth running of the coordination hub. You will also work alongside and liaise with clinical support & management staff as well as, volunteers, referrers, local CHC teams, patients, families and carers. This requires a high level of diplomacy, excellent communication skills and the ability to work accurately and under pressure.
Why you should join us
- The challenge and satisfaction of working directly with patients and families in a critical phase in their life
- The opportunity to join our core hub team in a strongly values driven charity environment
- Access to a wide range of training opportunities
- Continued access to NHS Pension Scheme or Marie Curie group pension scheme
- Flexible working opportunities including remote/hybrid working, full and part-time options and a competitive range of benefits and support
- All required equipment for home and/or flexible working provided at induction
- A variety of flexible shifts worked on a rotational basis are available between 8am 6pm Monday Friday, work 9am 5pm on the weekend
- Generous Enhancements
- 41% x your basic salary per hour paid for Saturdays & weekday night duty (8pm to 6am)
- 83% x your basic salary per hour paid for Sundays and Public Bank Holidays
What we are looking for
- An excellent communicator able to work effectively with patients, families, frontline staff and professional partners
- Good IT skills with a willingness to learn our systems and processes
- High attention to detail in a fast-moving environment helping keep our team and patients safe
- A good team player able to work flexibly in an environment where our patients needs are always changing.
Click supporting link to view our full job description
Day to day you will work as a key member of our volunteering hub team ensuring our services needs are met. You will be responsible for liaising directly with Health Care professionals, volunteers, families and relatives. You will be compassionate and have a kind and caring nature. Its important that you work closely with the service managers in supporting our Bereavement Telephone Service, Companion Service and Advance care planning service. You will also ensure all our systems are kept up to date with the most accurate information, helping us keep volunteers and staff safe, well supported and enable us to fulfil our service requirements.
For more information email Jill Dallow by Jill.Dallow@mariecurie.org.uk or call 07515 135 525
Shortlisting is on going and Interviews will happen when the post is closed. Your will receive an a call/email regarding your interview, and this is face to face in person. If are unable to attend at all, please let Hiring Manager know. We reserve the right to close this vacancy early. Agencies need not apply.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory standard criminal record check.
Same Posting Description for Internal and External Candidates
Same Posting Description for Internal and External Candidates
