Job summary
We are looking for a Communications Officer with a passion for digital communications and a flair for creating compelling content who wants to make a difference to the way people across Hampshire and the Isle of Wight experience death, dying and bereavement.
At Mountbatten making our employees feel valued is as important to us as making sure that our patients are safe. We are looking for people that live our values to help us make a difference to the thousands of patients who come to us for help and support each year.
As part of our Communications Team, you will develop and continually refine the digital component of our communications, creating engaging content and campaigns to support Mountbatten’s communication objectives, while supporting the wider communication needs of all departments across the organisation.
Main duties of the job
You will be responsible for:
- Supporting the communications team on website and organic/paid social media development and evaluation
- Delivering engaging social media content using automation tools and continually refining our approach
- In line with our brand guidelines, designing compelling and creative content to build an online presence
- Training other members of our organisation to increase digital knowledge and understanding of new platforms
About us
Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight.
We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement.
Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams.
Our Values
We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other
We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do
We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources
We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others
Job description
Job responsibilities
The role will be responsible for supporting the Head of Communications and Communications Manager to achieve Mountbatten’s communications objectives across all platforms including press, broadcast, print and digital to raise Mountbatten’s profile and market its activities across its communities, with a key focus on digital communications.
The post holder will plan, deliver, evaluate, and continually improve Mountbatten’s digital engagement delivery through effective use of our channels and exploitation of other channels.
You will have experience of audience segmentation and social media automation, as well as an understanding of analytics to drive improvements in engagement and conversions. You will also have some experience in copywriting and editorial, writing for publications, print campaigns and media and public relations.
Please refer to the attached Job Description, which includes the Person Specification, for the full duties of this exciting role with us here at Mountbatten.
Job description
Job responsibilities
The role will be responsible for supporting the Head of Communications and Communications Manager to achieve Mountbatten’s communications objectives across all platforms including press, broadcast, print and digital to raise Mountbatten’s profile and market its activities across its communities, with a key focus on digital communications.
The post holder will plan, deliver, evaluate, and continually improve Mountbatten’s digital engagement delivery through effective use of our channels and exploitation of other channels.
You will have experience of audience segmentation and social media automation, as well as an understanding of analytics to drive improvements in engagement and conversions. You will also have some experience in copywriting and editorial, writing for publications, print campaigns and media and public relations.
Please refer to the attached Job Description, which includes the Person Specification, for the full duties of this exciting role with us here at Mountbatten.
Person Specification
Qualifications
Essential
- Education to degree level or equivalent in another qualification or substantial relevant professional experience
Experience
Essential
- Demonstrable experience in writing for the web and day-to-day running of social media accounts (with sensitivity and an understanding of different audiences and subject matter)
- Demonstrable experience of adhering to marketing regulations, including the GDPR and Data Protection
- Strong editorial skills, with experience of editing content for digital publication and distribution
- Demonstrable experience of producing digital communications campaigns
Abilities
Essential
- Ability to maintain confidentiality, handle sensitive assets & communications, & adhere to Mountbatten values
Person Specification
Qualifications
Essential
- Education to degree level or equivalent in another qualification or substantial relevant professional experience
Experience
Essential
- Demonstrable experience in writing for the web and day-to-day running of social media accounts (with sensitivity and an understanding of different audiences and subject matter)
- Demonstrable experience of adhering to marketing regulations, including the GDPR and Data Protection
- Strong editorial skills, with experience of editing content for digital publication and distribution
- Demonstrable experience of producing digital communications campaigns
Abilities
Essential
- Ability to maintain confidentiality, handle sensitive assets & communications, & adhere to Mountbatten values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
