Job summary
Do you have a background in wellbeing practice?
Do you want to develop your wellbeing practitioner's skills into a specialist role and be part of a pro-active multi-disciplinary and professional team, who put excellent patient care as their priority?
Do you have a passion for working collaboratively in an environment of thriving on positive change and making a difference to those with palliative and end of life care needs?
Are you passionate about supporting and empowering patients to live well until their very last moment in their life?
- Through holistic needs assessment
- Providing individually planned care informed by patient wishes
- Supporting patients and their families/carers to have open and honest conversations about their wishes for end of life care
If so, then the role of Wellbeing Practitioner at Pilgrims may be just the job for you!
We are seeking well-motivated and forward thinking professionals to join our multi-disciplinary team, in supporting patients across east Kent.
As a member of the wider clinical team, the successful candidate will be involved in assessing and developing appropriate plans of intervention and support for patients and their families, acting as a resource in providing advice on active palliative care management.
Main duties of the job
- Engaging with and supporting patients, their carers and families, undertaking person centred holistic assessments to identify individual needs
- Prescribing a range of appropriate services to enable, empower and promote wellbeing
- Providing advice and guidance related to symptom management
- Recognising and appropriately responding to changes in patients conditions
- Actively contributing to service development
- Undertaking evidence based projects and audit
- Making recommendations for the development of and changes to working practices and processes as required
About us
As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.
Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.
Our Vision
“Of a community where people with a terminal illness, and their family and friends, are supported and empowered to live well in mind and body until the very last moment of their life”.
Other Benefits
As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.
Our hospices offer:
- Modern, friendly and highly professional working environments
- Opportunities for professional development through a range of extensive learning
- Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
- A sense of achievement in supporting a worthwhile cause
- A sense of wellbeing
- A good work-life balance
- Locations across well-populated areas of east Kent – all providing very good road and rail links
- NHS and financial discounts i.e. Blue Light Card
Job description
Job responsibilities
Pilgrims vision is of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life.
Based in Pilgrims Therapy Centres, the Wellbeing Practitioner is an integral part of the Multidisciplinary Palliative Care Team; engaging with and supporting patients, their carers and families, undertaking person centred holistic assessments to identify individual needs, and prescribing a range of appropriate services to enable, empower and promote wellbeing.
The Wellbeing Practitioner will assist the Multidisciplinary Palliative Care Team in developing a plan of care which meets the holistic needs of individual patients, carers and family members whilst respecting individual wishes, and maintaining confidentiality, privacy and dignity at all times.
The post holder will provide planned care and support, applying knowledge and expertise in the delivery of Wellbeing Programmes based in the Therapy Centres, both autonomously and collaboratively with the Multidisciplinary team.
The Wellbeing Practitioner will also manage and monitor the volunteer element of the Therapy Centres, with the support of the Wellbeing Practitioner Team Leader and Human Resources.
The Wellbeing Practitioner will work autonomously in Pilgrims Therapy Centres, as part of the services provided by Pilgrims Hospices and play an active part in raising the profile of the charity, locally and nationally.
DUTIES AND KEY RESPONSIBILITIES
- Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services to
- enable and empower individuals and enhance psychological, social and spiritual wellbeing.
- Engage with and contribute positively to Wellbeing Programmes; facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing.
- Evaluating feedback to inform ongoing development and design of the services.
- To be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committed to the ongoing evaluation, development and delivery of wellbeing services across the organisation.
- Promote the benefits of Wellbeing Programmes to all hospice patients and their families, and encourage referrals from the Multidisciplinary Team and external health and social care colleagues. To engage with patients on the inpatient unit and support with patient centred wellbeing interventions.
- To be engaged with the discharge process of patients on the inpatient unit, discussing Therapy Centre wellbeing interventions and offering referrals to appropriate groups and programmes.
- Apply a range of interpersonal skills in response to the different needs of individuals, using active listening skills and adapting communication to build a rapport with patients and family members, as well as volunteers and professional colleagues.
- Engage with patients and carers via virtual technology and supportive telephone calls
- To facilitate support groups and educational sessions in person and via virtual technology, including contributing to pre-recorded virtual programmes and sessions.
- To support the team in building and maintaining appropriate external partnerships.
- To liaise with local community support services and groups.
- Engage with and contribute positively to Multidisciplinary Team meetings and decision making, sharing appropriate information to benefit patient outcomes ensuring individual goals are achieved and alerting the Multidisciplinary Team of any concerns of crisis or problems arising with a patient or family member.
- Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary Team where required.
- To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required.
- Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team
- To provide assistance with aspects of personal care and the physical comfort of patients e.g. toileting and personal hygiene – whilst respecting patient’s dignity, values and privacy and adhering to infection prevention and control policies.
- Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required.
- Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding.
- To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties.
- Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary.
- Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals.
- Keep clear and accurate patient records in accordance with Pilgrims clinical record keeping guidance.
- To support the service by undertaking administrative duties where required.
- Maintain continued personal development, participating in education and mandatory training and working effectively to meet personal development plan objectives and knowledge and skills as set out within the competence framework.
- Be prepared to work across all three hospice sites as required to maintain continued delivery of service.
- Support and work with the Education team with events and local community knowledge, developing resources to benefit all patients, carers and family members
- Support and work with Fundraising and Marketing team with vents and promotional campaigns.
- Pilgrims is fully committed to equality in employment and service delivery and all those working for Pilgrims Hospices are expected to actively promote equality and diversity in all aspects of their work
Job description
Job responsibilities
Pilgrims vision is of a community where people with a terminal illness and their family and friends are supported and empowered to live well in mind and body until the very last moment of their life.
Based in Pilgrims Therapy Centres, the Wellbeing Practitioner is an integral part of the Multidisciplinary Palliative Care Team; engaging with and supporting patients, their carers and families, undertaking person centred holistic assessments to identify individual needs, and prescribing a range of appropriate services to enable, empower and promote wellbeing.
The Wellbeing Practitioner will assist the Multidisciplinary Palliative Care Team in developing a plan of care which meets the holistic needs of individual patients, carers and family members whilst respecting individual wishes, and maintaining confidentiality, privacy and dignity at all times.
The post holder will provide planned care and support, applying knowledge and expertise in the delivery of Wellbeing Programmes based in the Therapy Centres, both autonomously and collaboratively with the Multidisciplinary team.
The Wellbeing Practitioner will also manage and monitor the volunteer element of the Therapy Centres, with the support of the Wellbeing Practitioner Team Leader and Human Resources.
The Wellbeing Practitioner will work autonomously in Pilgrims Therapy Centres, as part of the services provided by Pilgrims Hospices and play an active part in raising the profile of the charity, locally and nationally.
DUTIES AND KEY RESPONSIBILITIES
- Undertake person centred holistic assessment in consultation with patients, carers and families identifying symptoms and needs and prescribe appropriate services to
- enable and empower individuals and enhance psychological, social and spiritual wellbeing.
- Engage with and contribute positively to Wellbeing Programmes; facilitating and delivering evidence based group interventions, one to one interventions and activities to improve health and wellbeing.
- Evaluating feedback to inform ongoing development and design of the services.
- To be fully conversant with Pilgrims Therapy Wellbeing Programmes, and committed to the ongoing evaluation, development and delivery of wellbeing services across the organisation.
- Promote the benefits of Wellbeing Programmes to all hospice patients and their families, and encourage referrals from the Multidisciplinary Team and external health and social care colleagues. To engage with patients on the inpatient unit and support with patient centred wellbeing interventions.
- To be engaged with the discharge process of patients on the inpatient unit, discussing Therapy Centre wellbeing interventions and offering referrals to appropriate groups and programmes.
- Apply a range of interpersonal skills in response to the different needs of individuals, using active listening skills and adapting communication to build a rapport with patients and family members, as well as volunteers and professional colleagues.
- Engage with patients and carers via virtual technology and supportive telephone calls
- To facilitate support groups and educational sessions in person and via virtual technology, including contributing to pre-recorded virtual programmes and sessions.
- To support the team in building and maintaining appropriate external partnerships.
- To liaise with local community support services and groups.
- Engage with and contribute positively to Multidisciplinary Team meetings and decision making, sharing appropriate information to benefit patient outcomes ensuring individual goals are achieved and alerting the Multidisciplinary Team of any concerns of crisis or problems arising with a patient or family member.
- Recognise and report any changes in psychological, social and spiritual needs of patients and provide appropriate level of psychological support within level of competency, referring to Multidisciplinary Team where required.
- To work within internal pathways to identify individual needs and refer to professional team members or services, making appropriate recommendations for patient care and liaising with community teams as required.
- Contribute positively to providing an effective learning environment for all students on placement at Pilgrims, for new multidisciplinary team staff during their induction period and to support the ongoing development of all members of the wellbeing team
- To provide assistance with aspects of personal care and the physical comfort of patients e.g. toileting and personal hygiene – whilst respecting patient’s dignity, values and privacy and adhering to infection prevention and control policies.
- Demonstrate an understanding of clinical skills when undertaking the assessments of patients and be able to carry out basic observations such as blood pressure, pulse, saturation and temperature if required.
- Promote support and contribute to a high standard of care, including awareness and understanding of safeguarding.
- To employ a range of skills, techniques and resources to enable and empower patients with communication difficulties.
- Create a safe environment for patients and staff, undertaking risk assessment and completing incident reports where necessary.
- Take decisive and remedial action when faced with a complex or demanding situation to ensure the safety of patients,, families or volunteers and communicate these actions with appropriate team members and external professionals.
- Keep clear and accurate patient records in accordance with Pilgrims clinical record keeping guidance.
- To support the service by undertaking administrative duties where required.
- Maintain continued personal development, participating in education and mandatory training and working effectively to meet personal development plan objectives and knowledge and skills as set out within the competence framework.
- Be prepared to work across all three hospice sites as required to maintain continued delivery of service.
- Support and work with the Education team with events and local community knowledge, developing resources to benefit all patients, carers and family members
- Support and work with Fundraising and Marketing team with vents and promotional campaigns.
- Pilgrims is fully committed to equality in employment and service delivery and all those working for Pilgrims Hospices are expected to actively promote equality and diversity in all aspects of their work
Person Specification
Other Skills
Essential
- An excellent standard of written and verbal communication skills including telephone skills
- Ability to plan and prioritise work activities and be able to meet changing priorities
- Able to work on own initiative and as part of a team
- Able to assess the wellbeing needs of patients and carers
- Able to use IT systems and possess administrative skills to be able to write care plans, input and retrieve data from a computer system.
- Understand own limitations and be able to seek more senior assistance when required
- Ability to work in a sensitive, confidential and non-judgemental way with people of all backgrounds
Experience
Desirable
- Experience of working in a multidisciplinary palliative care setting
- Experience of working with volunteers
- Experience of leading a small group in activities
Qualifications
Essential
- A good standard of secondary education, including a minimum of grade C in Maths and English GCSEs
- NVQ Level 2 & 3 in Health and Social Care
Desirable
- Further relevant qualifications in therapeutic support
Person Specification
Other Skills
Essential
- An excellent standard of written and verbal communication skills including telephone skills
- Ability to plan and prioritise work activities and be able to meet changing priorities
- Able to work on own initiative and as part of a team
- Able to assess the wellbeing needs of patients and carers
- Able to use IT systems and possess administrative skills to be able to write care plans, input and retrieve data from a computer system.
- Understand own limitations and be able to seek more senior assistance when required
- Ability to work in a sensitive, confidential and non-judgemental way with people of all backgrounds
Experience
Desirable
- Experience of working in a multidisciplinary palliative care setting
- Experience of working with volunteers
- Experience of leading a small group in activities
Qualifications
Essential
- A good standard of secondary education, including a minimum of grade C in Maths and English GCSEs
- NVQ Level 2 & 3 in Health and Social Care
Desirable
- Further relevant qualifications in therapeutic support
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
