Patient Pathway Coordinator

Job summary

Do you have a background in administration?

Do you want to develop your administration and secretarial skills and be part of a pro-active professional team? 

Do you have a passion for working collaboratively in an environment thriving on positive change? 

Do you want to experience a sense of achievement by knowing that every day you contribute to the provision of person-centred care?

If so, then the role of Patient Pathway Coordinator at Pilgrims may be just the job for you!

Main duties of the job

We are seeking well-motivated and forward-thinking professionals to join our team, in supporting the development and growth of our hospices across east Kent.

As a member of the Administration team, the successful candidate will be involved in corporate day-to-day activities supporting the quality, growth and success of a much valued charitable organisation.

Key duties include:

• To play a pivotal role within the community team and to work in close liaison with patients and their families, external professionals, multi disciplinary colleagues and volunteers.
• To support the community teams to effectively manage the patient pathway caseload including booking home visits, outpatient appointments, telephone clinics, Patient Therapy Centres (PTC), outreach services and community discharges.
• The role requires good problem solving skills and the ability to prioritise work load.
• Ensure accurate entry of information onto the patient database and run reports as required.

About us

As an award-winning employer, Pilgrims provides end of life care services to patients and their families across east Kent.

Our commitment is to provide open, compassionate care and expertise for patients and their families – both in the community and in-patient units.

Our Vision

“Of a community where people with a terminal illness, and their family and friends, are supported and empowered to live well in mind and body until the very last moment of their life”.

Other Benefits

As an Employer of Choice, our commitment to supporting our employees and volunteers is a key priority.

Our hospices offer:

• Modern, friendly and highly professional working environments
• Opportunities for professional development through a range of extensive learning
• Alignment with NHS pay rates and continuity in membership of the NHS pension scheme
• A sense of achievement in supporting a worthwhile cause
• A sense of wellbeing
• A good work-life balance
• Locations across well-populated areas of east Kent – all providing very good road and rail links
• NHS and financial discounts i.e. Blue Light Card

This advert will be closed once sufficient applications have been received. This can happen quickly, so if you’re interested, please apply as soon as possible.