Health and Wellbeing Coach

Job description

Job responsibilities

· Embed coaching skills to motivate people over a period of sessions to self-identify their needs, set goals and develop the knowledge, skills, and confidence to manage their own health and wellbeing.

· Provide one-to-one and group health coaching support for people with one or more long-term conditions, based on what is important to them, with the aim of: improving people’s levels of ‘activation’, empowering people to manage their own health and improve their health outcomes.

• Manage and prioritise a caseload, in accordance with the needs, priorities and support required by individuals in the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health and wellbeing coach role – e.g. when there is a mental health need requiring the patient be referred to an appropriately qualified practitioner.

• Work as part of a multidisciplinary multi-agency team to promote health coaching and to be ambassadors for Personalised Care and Supported Self-Management, modelling the coaching approach in their work.

• Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the health coach role, how to refer to them, and which patients may particularly benefit from health coaching.

• Support local health, social care and voluntary sector professionals to make appropriate referrals to the service. Promote and raise awareness of the health coaching service particularly to groups and communities that experience barriers to access.

• Attend and contribute to team, practice, and PCN meetings and events as required by the service.

• Work flexibly, adapting to the needs of the service and client group while maintaining the integrity of the role.

• Participate in regular health coaching supervision and continual learning. This may include, but is not limited to, any or all the following: Regular contact with service supervisor refresher training sessions or Buddying with peers or Peer support sessions

Person Specification

Qualifications

Essential

• Educated to GCSE level or equivalent.
• GCSE Mathematics & English (C or above).
• NVQ Level 3 Health Trainer qualification or other relevant professional academic qualification.
• Smoking cessation training (or working towards completion).

Desirable

• GP Referral Qualification (Wright Foundation or Gayton YMCA/Fit).
• Relevant qualification in health and wellbeing/physical activity or nutrition.

Experience

Essential

• Experience in a Physical Activity / Sports Development/ Health area within the public, voluntary or private sector.
• Partnership working.
• An understanding of the new NHS landscape including the relationships between individual practices, PCNs and the commissioners.
• Detailed knowledge of the core concepts and principles of personalisation, patient activation, health behaviour change, self-efficacy, intrinsic motivation and assets-based approaches.
• Experience with alcohol or drugs intervention.
• Experience of working with groups.
• Experience in health and nutrition work with patients.

Desirable

• Broad knowledge of the NHS including general practice .
• Good clinical system IT knowledge of EMIS/Systmone/Vision.
• Access to own transport and ability to travel across the locality on a regular basis.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Quay Primary Healthcare CIC

Address

Guardian Point

Guardian Street

Warrington

Cheshire

WA51SJ

Employer's website

http://quayhealthcare.org/ (Opens in a new tab)