Job summary
Adferiad provides a 24 hour temporary Supported
Accommodation to individuals with a serious mental illness in Llanelli,
Carmarthenshire. The Llanelli service is
delivered within a shared accommodation for six adults or in peoples own homes
in the locality. Our clients have experience of serious mental
illness and need a medium level of support to help with their recovery.
The
service is staffed 7 days a week, and is offered to clients on a short to
medium term basis according to needs.
The
aim of the Service Manager and staff team is to encourage and enable clients to
reach a greater level
of independence and then to facilitate their move on to more independent living
in the community,
supporting the wellbeing initiatives as identified within Welsh Government
policies and the
Social Services and Well-being Act (Wales) 2014.
The role of the Service
Manager is to ensure the timely, efficient and effective management and
delivery of services within the project in line with our commitment to the
principles of empowerment, self-management and recovery and ensuring compliance
with internal and external quality standards inspection and regulation
(including CIW).
Main duties of the job
To
work with Commissioners, Community Mental Health Teams and other partners to
manage & deliver a high specification service and regulations.
The
Service Manager will take the lead on processing of approved referrals, following
procedures for completing new assessments, risk assessments and creating
individual person-centred support plans and keeping Carmarthenshire County
Council Commissioners & relevant teams informed of decisions and progress.
Follow procedures for conducting 3
monthly support plans reviews or as and when required due to changes in
individuals needs or circumstances, ensuring risk assessments, support
delivery plans are kept up to date and are relevant.
Work with individuals to achieve their outcomes
and the outcomes of the project, using a person centred approach to assessment
and support planning employing creative and innovative methods to meet these
outcomes and, through the Managers & staffs experience and resources,
bring added value.
Ensuring
support is provided based on an individuals needs, desires, and personal preferences
to promote wellbeing and independence whilst adhering to the services Contract and
all relevant policies and procedures internal and external.
About us
Adferiad Recovery delivers a flexible and coordinated
response to the exceptional circumstances faced by people with co-occurring
mental health and substance use conditions and related issues. Vulnerable
people facing complex life challenges need consistent and seamless support to
ensure they remain engaged with vital health and wellbeing services and to
prevent them becoming disenfranchised and isolated.
Adferiad Recovery harnesses the talents and experience of
long-established and leading Welsh charities CAIS, Hafal and WCADA. Our
combined expertise in the fields of substance use, mental health, housing,
criminal justice, and employment support enables Adferiad Recovery to meet the
needs of our most vulnerable with a single, unified, and comprehensive
approach.
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED SUPPORTING DOCUMENTS
The role of the Service
Manager is to ensure the timely, efficient and effective management and
delivery of services within the project in line with our commitment to the
principles of empowerment, self-management and recovery and ensuring compliance
with internal and external quality standards inspection and regulation
(including CIW).
Job description
Job responsibilities
PLEASE REFER TO THE ATTACHED SUPPORTING DOCUMENTS
The role of the Service
Manager is to ensure the timely, efficient and effective management and
delivery of services within the project in line with our commitment to the
principles of empowerment, self-management and recovery and ensuring compliance
with internal and external quality standards inspection and regulation
(including CIW).
Person Specification
Experience
Essential
- Experience of managing a service including managing a staff team.
- Experience of providing support to individuals with a serious mental illness diagnosis and associated complex needs.
- Experience of managing housing support services.
Desirable
- Experience of undertaking decision making in a sensitive and consultative manner that is consistent with an organisation that considers the opinions of all colleagues to have validity.
Skills
Essential
- Organisation and problem-solving skills.
- Must be able to establish and maintain constructive relationships with clients and with a wide range of people, including partner providers in external agencies and carers.
- Must communicate clearly, have good listening skills and compile detailed reports.
- Must be able to manage time, maintain own caseload and keep appointments.
- Must be able to work on own and use own initiative, and as part of a team.
- Competent with IT, report writing and note keeping skills, including maintaining all client records in order to record and maintain accurate data.
Qualifications
Essential
- Achieved Level 4 NVQ in Care Management/ QCF 5 in Health & Social Care Leadership and Management or working to or committed to achieving Level 5 QCF 5 Competencies in Management / Health and Social Care, would provide evidence of competence for the post
- Applicant requires to have a minimum of a NVQ / QCF Level 3 Health & Social Care.
Desirable
- NVQ Level 3 in Health & Social Care, or other relevant qualification (minimum)
- QCF Level 5 in Health and Social Care Leadership and Management or working towards.
Person Specification
Experience
Essential
- Experience of managing a service including managing a staff team.
- Experience of providing support to individuals with a serious mental illness diagnosis and associated complex needs.
- Experience of managing housing support services.
Desirable
- Experience of undertaking decision making in a sensitive and consultative manner that is consistent with an organisation that considers the opinions of all colleagues to have validity.
Skills
Essential
- Organisation and problem-solving skills.
- Must be able to establish and maintain constructive relationships with clients and with a wide range of people, including partner providers in external agencies and carers.
- Must communicate clearly, have good listening skills and compile detailed reports.
- Must be able to manage time, maintain own caseload and keep appointments.
- Must be able to work on own and use own initiative, and as part of a team.
- Competent with IT, report writing and note keeping skills, including maintaining all client records in order to record and maintain accurate data.
Qualifications
Essential
- Achieved Level 4 NVQ in Care Management/ QCF 5 in Health & Social Care Leadership and Management or working to or committed to achieving Level 5 QCF 5 Competencies in Management / Health and Social Care, would provide evidence of competence for the post
- Applicant requires to have a minimum of a NVQ / QCF Level 3 Health & Social Care.
Desirable
- NVQ Level 3 in Health & Social Care, or other relevant qualification (minimum)
- QCF Level 5 in Health and Social Care Leadership and Management or working towards.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
