Job summary
The Sanctuary Support Worker will form part of a team providing recovery focussed, compassionate, and dynamic mental health related support to clients accessing Adferiad Recoverys Swansea Sanctuary Service.
As a member of the team, you will provide somewhere to turn to for people (and those who have relationships with those) experiencing social/emotional crisis, anxiety, panic attacks, depression and/or having suicidal thoughts.
Main duties of the job
- Provide direct support to individuals suffering with various levels of mental illness accessing the Sanctuary.
- Support the needs of adults (aged over 17 years and 9 months) who are in, at the risk of, or at the point of a social/emotional crisis within the Swansea Bay University Health Board area.
- Provide an out of hours, non-accommodation-based service offering support between the hours of 18:00 to 03:00, 7 days per week, 365 days per year.
About us
Adferiad Recovery delivers a flexible and coordinated
response to the exceptional circumstances faced by people with co-occurring
mental health and substance use conditions and related issues. Vulnerable
people facing complex life challenges need consistent and seamless support to
ensure they remain engaged with vital health and wellbeing services and to
prevent them becoming disenfranchised and isolated.
Adferiad Recovery harnesses the talents and experience of
long-established and leading Welsh charities CAIS, Hafal and WCADA. Our
combined expertise in the fields of substance use, mental health, housing,
criminal justice, and employment support enables Adferiad Recovery to meet the
needs of our most vulnerable with a single, unified, and comprehensive
approach.
Job description
Job responsibilities
FOR A FULL JOB DESCRIPTION AND TO APPLY, PLEASE ACCESS THE FOLLOWING LINK:https://adferiadrecovery.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2794ca2c-db7c-46dc-9539-9f979a3703b7
Job description
Job responsibilities
FOR A FULL JOB DESCRIPTION AND TO APPLY, PLEASE ACCESS THE FOLLOWING LINK:https://adferiadrecovery.peoplehr.net/Pages/JobBoard/Opening.aspx?v=2794ca2c-db7c-46dc-9539-9f979a3703b7
Person Specification
Experience
Essential
- Previous experience of one of the following:
- Experience of providing care and support services to people with serious mental illness.
- Experience of providing care and support services within a social care setting.
- Lived experience of mental health.
- Significant experience of caring for someone using mental health services.
- Previous experience or knowledge of Mental Health Crisis Interventions.
- Previous experience of working within multi-disciplinary settings.
- Experience of using a range of self-management or recovery tools and technique.
Desirable
- Experience of providing de-escalation techniques
Other Relevant Requirements
Essential
- Must have a Full UK driving licence and full access to a vehicle for work purposes.
Knowledge
Essential
- Sound understanding of the social care needs of people with severe mental illness.
- Sufficient understanding of mental illness to be able to describe the difference between a severe mental illness and mental distress like anxiety and mild depression and the different service responses required.
- Must have some understanding of equality issues. Must have a good understanding of the impact of stigma and discrimination.
- Sufficient knowledge and understanding of local mental health services, including CRHTT, CMHT etc.
Qualifications
Essential
- There are no specific qualifications needed for this role, however any of the following qualifications would demonstrate appropriate competence for the post:
Desirable
- NVQ competencies in Health & Social Level 3
- Accredited Peer Support Worker training
- Mental Health First Aid Safeguarding (Adults) Level 2
Skills
Essential
- Must have excellent communication skills (written, verbal and non-verbal).
- Must have well developed inter-personal skills and the ability to relate to service users in a non-judgemental manner.
- Must be able to work evenings, weekends, and unsocial hours in line with service requirements.
- Ability to work flexibly and adapt to change.
- Must be proficient in all Microsoft packages; a good level of general IT skills is essential.
- Must be able to establish and maintain constructive relationships with a wide range of people including colleagues, clients, carers, partner providers in external agencies (including emergency services).
- Must have the ability and willingness to reflect work practice and be open to constructive feedback.
- Must be able to work well under pressure.
- Must have strong organisational skills.
- Must be able to work on own initiative as well as part of a wider team.
- Must have a good understanding of confidentiality and professional boundaries professional boundaries.
- Must be able to carry out and follow suitable risk assessments and risk management plans.
Desirable
- Welsh language skills desirable
Person Specification
Experience
Essential
- Previous experience of one of the following:
- Experience of providing care and support services to people with serious mental illness.
- Experience of providing care and support services within a social care setting.
- Lived experience of mental health.
- Significant experience of caring for someone using mental health services.
- Previous experience or knowledge of Mental Health Crisis Interventions.
- Previous experience of working within multi-disciplinary settings.
- Experience of using a range of self-management or recovery tools and technique.
Desirable
- Experience of providing de-escalation techniques
Other Relevant Requirements
Essential
- Must have a Full UK driving licence and full access to a vehicle for work purposes.
Knowledge
Essential
- Sound understanding of the social care needs of people with severe mental illness.
- Sufficient understanding of mental illness to be able to describe the difference between a severe mental illness and mental distress like anxiety and mild depression and the different service responses required.
- Must have some understanding of equality issues. Must have a good understanding of the impact of stigma and discrimination.
- Sufficient knowledge and understanding of local mental health services, including CRHTT, CMHT etc.
Qualifications
Essential
- There are no specific qualifications needed for this role, however any of the following qualifications would demonstrate appropriate competence for the post:
Desirable
- NVQ competencies in Health & Social Level 3
- Accredited Peer Support Worker training
- Mental Health First Aid Safeguarding (Adults) Level 2
Skills
Essential
- Must have excellent communication skills (written, verbal and non-verbal).
- Must have well developed inter-personal skills and the ability to relate to service users in a non-judgemental manner.
- Must be able to work evenings, weekends, and unsocial hours in line with service requirements.
- Ability to work flexibly and adapt to change.
- Must be proficient in all Microsoft packages; a good level of general IT skills is essential.
- Must be able to establish and maintain constructive relationships with a wide range of people including colleagues, clients, carers, partner providers in external agencies (including emergency services).
- Must have the ability and willingness to reflect work practice and be open to constructive feedback.
- Must be able to work well under pressure.
- Must have strong organisational skills.
- Must be able to work on own initiative as well as part of a wider team.
- Must have a good understanding of confidentiality and professional boundaries professional boundaries.
- Must be able to carry out and follow suitable risk assessments and risk management plans.
Desirable
- Welsh language skills desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
