Job summary
Job Purpose:
To improve the lives of people with poor mental wellbeing,
their carers and families through enabling carers /supporters to visit their
loved ones at the Royal Glamorgan mental health acute wards. This is achieved
through providing transport to those who would otherwise be unable to travel to
the hospital wards within visiting times. The service is available to transport
carers/supporters living in the Cynon Valley and Merthyr Tydfil.
Providing active listening, advice and guidance regarding
the support needs of the carers / supporters throughout the time a person is
utilising the service. Sign posting people to the most appropriate support
service in their local community or if necessary, the wider community.
Main duties of the job
Employee Responsibilities:
- Ensuring data collection and appropriate recording and presentation for monitoring, evaluating the effectiveness of the service and Quality Assurance.
- Act in accordance with the provisions of the Data Protection Act 1998 and Information Governance Policies.
- Comply with legal and regulatory requirements such as provisions set out in the Health and Safety at Work Act 1974.
- To act in accordance with the charitys Health & Safety and Safeguarding policies and to notify the line manager promptly if there are any concerns.
- To participate in regular supervision and appraisal and undertake any relevant training as appropriate to the role and your own personal development.
- To work in accordance with the charitys national policies and local operating procedures and those of external regulators or professional bodies.
- As with all employees, workers and volunteers; to encourage people to join Adferiad as a member.
- Carry out all reasonable tasks with the post as directed by line manager
- Implement the Adferiad Equal Opportunities Policy and all other Adferiad policies and procedures
About us
Adferiad Recovery delivers a flexible and coordinated
response to the exceptional circumstances faced by people with co-occurring
mental health and substance use conditions and related issues. Vulnerable
people facing complex life challenges need consistent and seamless support to
ensure they remain engaged with vital health and wellbeing services and to
prevent them becoming disenfranchised and isolated.
Adferiad Recovery harnesses the talents and experience of
long-established and leading Welsh charities CAIS, Hafal and WCADA. Our
combined expertise in the fields of substance use, mental health, housing,
criminal justice, and employment support enables Adferiad Recovery to meet the
needs of our most vulnerable with a single, unified, and comprehensive approach.
Job description
Job responsibilities
Job Purpose:
To improve the lives of people with poor mental wellbeing,
their carers and families through enabling carers /supporters to visit their
loved ones at the Royal Glamorgan mental health acute wards. This is achieved
through providing transport to those who would otherwise be unable to travel to
the hospital wards within visiting times. The service is available to transport
carers/supporters living in the Cynon Valley and Merthyr Tydfil.
Providing active listening, advice and guidance regarding
the support needs of the carers / supporters throughout the time a person is
utilising the service. Sign posting people to the most appropriate support
service in their local community or if necessary, the wider community.
Responsibilities:
-
To maintain a calm and safe transport service.
-
To have the required awareness of vehicle
safety.
-
To be safely in control of a vehicle at all
times.
-
To have commitment to and demonstrate an
equality of within the community.
-
Must demonstrate empathy towards Adferiad
Recoverys beneficiaries.
-
Complete relevant intake forms and assessments
for everyone accessing the service.
-
Develop successful engagement with
carers/supporters based on foundations of trust and respect, within a
relationship built on clear professional boundaries.
-
Work in partnership with relevant agencies where
appropriate to provide additional support.
-
Understand the issues facing people impacted by
poor mental health and wellbeing.
-
Understand the issues facing the carers /
supporters of people impacted by poor mental health and wellbeing.
-
Maintain and continuously update knowledge of
local service provisions and agencies to offer appropriate partnership working,
signposting, and referrals.
-
Manage workload, administration and diary commitments.
-
Maintain accurate and up-to-date records,
including accurate reports of all client interactions and discussions.
-
Adhere to professional practice standards and
legislations including confidentiality, safeguarding, equality, diversity, and
inclusion policies.
-
Ensuring implementation of Adferiad Equal
Opportunities Policy alongside all other Adferiad policies and procedures.
-
Adhering to and ensuring correct Health &
Safety in the workplace.
Support
- Supporting Carers / Supporter who access the service
within the principles of the Adferiad Recovery Plan:
-
Increasing independence.
-
Increasing empowerment.
-
Supporting the maintenance of beneficial
relationships.
-
Encouraging all who use the service to be aware
of their own wellbeing.
-
Developing an awareness of the local
community-based resources and opportunities.
-
Signposting on to other specialist agencies,
intervening in crisis situation.
-
Recognition of and coping strategies in respect
of risk, triggers.
-
To enable carers /supporters to exercise informed
choices about their lives where possible and enhance their social skills by
accessing community provisions.
-
Providing information, advice and guidance as
appropriate and in a timely manner.
- External Collaboration:
-
Effectively signposting on to other
specialist/appropriate services in a timely manner.
-
Preparation for reports for internal/external
purposes as required.
-
Attending training courses and meetings as
required by Adferiad Recovery
-
Creating productive working relationships with
Adferiad and Health Board colleagues as well as external agencies by developing
the trust and support of colleagues and minimising conflict.
Employee Responsibilities:
-
Ensuring data collection and appropriate
recording and presentation for monitoring, evaluating the effectiveness of the
service and Quality Assurance.
-
Act in accordance with the provisions of the
Data Protection Act 1998 and Information Governance Policies.
-
Comply with legal and regulatory requirements
such as provisions set out in the Health and Safety at Work Act 1974.
-
To act in accordance with the charitys Health
& Safety and Safeguarding policies and to notify the line manager promptly
if there are any concerns.
-
To participate in regular supervision and
appraisal and undertake any relevant training as appropriate to the role and
your own personal development.
-
To work in accordance with the charitys
national policies and local operating procedures and those of external
regulators or professional bodies.
-
As with all employees, workers and volunteers;
to encourage people to join Adferiad as a member.
-
Carry out all reasonable tasks with the post as
directed by line manager
-
Implement the Adferiad Equal Opportunities
Policy and all other Adferiad policies and procedures
Essential Requirements:
- Must have evidence of commitment to understanding the impact upon the lives of people who experience poor mental health and wellbeing.
- Full driving licence required to use works vehicle.
Job description
Job responsibilities
Job Purpose:
To improve the lives of people with poor mental wellbeing,
their carers and families through enabling carers /supporters to visit their
loved ones at the Royal Glamorgan mental health acute wards. This is achieved
through providing transport to those who would otherwise be unable to travel to
the hospital wards within visiting times. The service is available to transport
carers/supporters living in the Cynon Valley and Merthyr Tydfil.
Providing active listening, advice and guidance regarding
the support needs of the carers / supporters throughout the time a person is
utilising the service. Sign posting people to the most appropriate support
service in their local community or if necessary, the wider community.
Responsibilities:
-
To maintain a calm and safe transport service.
-
To have the required awareness of vehicle
safety.
-
To be safely in control of a vehicle at all
times.
-
To have commitment to and demonstrate an
equality of within the community.
-
Must demonstrate empathy towards Adferiad
Recoverys beneficiaries.
-
Complete relevant intake forms and assessments
for everyone accessing the service.
-
Develop successful engagement with
carers/supporters based on foundations of trust and respect, within a
relationship built on clear professional boundaries.
-
Work in partnership with relevant agencies where
appropriate to provide additional support.
-
Understand the issues facing people impacted by
poor mental health and wellbeing.
-
Understand the issues facing the carers /
supporters of people impacted by poor mental health and wellbeing.
-
Maintain and continuously update knowledge of
local service provisions and agencies to offer appropriate partnership working,
signposting, and referrals.
-
Manage workload, administration and diary commitments.
-
Maintain accurate and up-to-date records,
including accurate reports of all client interactions and discussions.
-
Adhere to professional practice standards and
legislations including confidentiality, safeguarding, equality, diversity, and
inclusion policies.
-
Ensuring implementation of Adferiad Equal
Opportunities Policy alongside all other Adferiad policies and procedures.
-
Adhering to and ensuring correct Health &
Safety in the workplace.
Support
- Supporting Carers / Supporter who access the service
within the principles of the Adferiad Recovery Plan:
-
Increasing independence.
-
Increasing empowerment.
-
Supporting the maintenance of beneficial
relationships.
-
Encouraging all who use the service to be aware
of their own wellbeing.
-
Developing an awareness of the local
community-based resources and opportunities.
-
Signposting on to other specialist agencies,
intervening in crisis situation.
-
Recognition of and coping strategies in respect
of risk, triggers.
-
To enable carers /supporters to exercise informed
choices about their lives where possible and enhance their social skills by
accessing community provisions.
-
Providing information, advice and guidance as
appropriate and in a timely manner.
- External Collaboration:
-
Effectively signposting on to other
specialist/appropriate services in a timely manner.
-
Preparation for reports for internal/external
purposes as required.
-
Attending training courses and meetings as
required by Adferiad Recovery
-
Creating productive working relationships with
Adferiad and Health Board colleagues as well as external agencies by developing
the trust and support of colleagues and minimising conflict.
Employee Responsibilities:
-
Ensuring data collection and appropriate
recording and presentation for monitoring, evaluating the effectiveness of the
service and Quality Assurance.
-
Act in accordance with the provisions of the
Data Protection Act 1998 and Information Governance Policies.
-
Comply with legal and regulatory requirements
such as provisions set out in the Health and Safety at Work Act 1974.
-
To act in accordance with the charitys Health
& Safety and Safeguarding policies and to notify the line manager promptly
if there are any concerns.
-
To participate in regular supervision and
appraisal and undertake any relevant training as appropriate to the role and
your own personal development.
-
To work in accordance with the charitys
national policies and local operating procedures and those of external
regulators or professional bodies.
-
As with all employees, workers and volunteers;
to encourage people to join Adferiad as a member.
-
Carry out all reasonable tasks with the post as
directed by line manager
-
Implement the Adferiad Equal Opportunities
Policy and all other Adferiad policies and procedures
Essential Requirements:
- Must have evidence of commitment to understanding the impact upon the lives of people who experience poor mental health and wellbeing.
- Full driving licence required to use works vehicle.
Person Specification
Experience
Essential
- Must have experience of providing support to individuals with poor mental health and wellbeing,
- Must have experience of developing and maintaining productive relationships.
- Knowledge of support providers in the RCT and / or Merthyr Tydfil Communities.
Desirable
- Experience of working in the health and/or social care sector.
- Experience of working with or providing support to people affected by mental illness and/or substance misuse.
Knowledge
Essential
- Must have a sound understanding of what recovery and the whole person approach mean in the context of individuals who experience poor mental health and wellbeing.
- Must have an understanding of the specific social care issues affecting people from a range of communities including those with protected characteristics.
Desirable
- Working knowledge of the mental health system and issues that affect people within the system, such as different conditions, treatment options and legislation.
Qualifications
Essential
- Must have evidence of commitment to understanding the impact upon the lives of people who experience poor mental health and wellbeing.
Desirable
- Level 2 qualification In health and social and or advice and guidance.
Skills
Essential
- Must have the ability to work flexibly.
Other Relevant Requirements
Essential
- Full driving licence required to use works vehicle.
Person Specification
Experience
Essential
- Must have experience of providing support to individuals with poor mental health and wellbeing,
- Must have experience of developing and maintaining productive relationships.
- Knowledge of support providers in the RCT and / or Merthyr Tydfil Communities.
Desirable
- Experience of working in the health and/or social care sector.
- Experience of working with or providing support to people affected by mental illness and/or substance misuse.
Knowledge
Essential
- Must have a sound understanding of what recovery and the whole person approach mean in the context of individuals who experience poor mental health and wellbeing.
- Must have an understanding of the specific social care issues affecting people from a range of communities including those with protected characteristics.
Desirable
- Working knowledge of the mental health system and issues that affect people within the system, such as different conditions, treatment options and legislation.
Qualifications
Essential
- Must have evidence of commitment to understanding the impact upon the lives of people who experience poor mental health and wellbeing.
Desirable
- Level 2 qualification In health and social and or advice and guidance.
Skills
Essential
- Must have the ability to work flexibly.
Other Relevant Requirements
Essential
- Full driving licence required to use works vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
