Job summary
Thames
Hospice is an independent hospice based at Bray Lake, Maidenhead. Proudly serving our community for more than 36 years, we
provide specialist palliative and end-of-life care as well as vital support for
patients families.
For our Hospice at Home service, we are looking to
recruit an enthusiastic Clinical Nurse, or Paramedic, Specialist who is
passionate about providing excellent care to people when they are most in need,
facing the end of their lives in their own homes.
Main duties of the job
You must have experience in the palliative field, with a compassionate nature which extends not only to the community we serve, but the team you will join. In addition you will require a valid registration with the relevant professional body, that being either NMC or HCPC. The role does require an ability to think on your feet, be adaptable to the demands of the day and possess excellent communication skills.
In this role, you will join a diverse, dedicated and passionate team who hold excellent patient care at the very core of what drives them. The team itself is relatively small for the work it achieves but it does it with compassion, care and enthusiasm. The role will include contributing towards providing a service to the local community across both East Berkshire and South Buckinghamshire 24/7 all year round, so shift work is a requirement.
We offer a fantastic range of employee schemes and benefits, including generous annual leave, EAP, access to NHS pension scheme if eligible, Blue Light Discount Card and so much more!
This job advert will close as soon as sufficient applications have been received
About us
Overview:
We are
always looking for excellent people to bring their skills, values driven
behaviours and commitment to ambition to deliver quality of life, to the end
of life, for everyone to join our charity.
As one
team we raise money, support each other whether in clinical teams, or corporate
services to ensure everything runs efficiently and smoothly and delivers the
best outcome for our patients and their families. Being part of a great team in a complex
organisation is demanding, but also really rewarding. If you want to be part of our Hospice at Home
team then wed love to work with you.
Culture:
We look
for people who really care about their work and have huge amounts of compassion
to give. If you want to work as part of
a culture which develops your skills and values, and builds your confidence to
be the best version of yourself, then this is the right place for you. We work hard to look after our people, our
patients, our families and our reputation.
All
patients are Thames Hospice patients and therefore we always support the
patient and their family irrespective of our individual role. We represent the wider charity and clinical
model at all times.
Our
organisational values are:
- C - Care
- A - Ambition
- R - Respect
- E - excellence
Job description
Job responsibilities
Responsibilities:
Care with Agility:
To work as part of our specialist, highly skilled and dedicated Palliative Care Response Team making sure our patients feel more comfortable and at ease in familiar surroundings
To act as a resource to patients in East Berkshire and South Bucks who are on the End of Life Register by offering assessment, complex symptom control, emotional support, advanced care planning, advice, and treatment
To act as a resource to fellow professional colleagues across the locality of East Berkshire
To function autonomously in providing excellent end of life care advice
- Advise and collaborate with professional colleagues on management of physiological and / or psychological symptoms
- Use specialist skills and high level decision making, including the evaluation of research and evidence, in the assessment and management of complex symptoms in Nurse led clinics or patients homes
Financial Accountability:
You'll find more for less solutions and lead a cost-conscious culture, ensuring sustainability for the future
You'll be detailed conscious and a forward planner who has excellent IT and planning skills to ensure the smooth operation of the team within budget
Supportive Culture:
Provide mentorship and facilitation to other professionals with less experience in end of life care
Support junior staff in the Palliative Care Response Team and each other when required
Participate in external educational activities in collaboration with the Thames Hospice Education Department
Provide educational mentorship and facilitation to new team members and students
Extending reach:
To ensure all communication with people from a variety of backgrounds with diverse needs is accurate, timely and aligned to our values
To role model the right behaviours and ways of working to understand ethnic, cultural, spiritual, religious and any other differences between people to ensure our people, patients and families feel included and supported
Role specific responsibilities:
- Triage all referrals via the 24-hour advice line to undertake skilled holistic assessment and triage
- Use advanced communication skills to negotiate, influence and challenge practice in all settings
- Assess and plan effective end of life care interventions, communicating these planned interventions clearly and concisely both in verbal and written format to other Health Care Professionals
- Monitor and evaluate the outcome of planned care
- Work collaboratively with Living Well Services to ensure all patients have access to RN/Paramedic assessment and to and other Hospice Services. Use high level communication skills to elicit concerns, establish and maintain a trusting and therapeutic relationship with patients and their family/carers facilitating the sharing of sensitive and emotive information relating to prognosis and disease, death and dying
- Promote effective communication, coordination of care and appropriate referrals to other services
- Proactively co-ordinate and manage a corporate caseload
- Respond to urgent calls for symptom management to prevent unnecessary hospital admissions
- Attend Gold Standard Framework meetings to discuss patients on caseload
- Attend Community Multi-Disciplinary Team meetings to facilitate learning and ensure best practice
- Participate in a 7-day a week service across the locality
- Prescribe, where appropriate and competent, for palliative care symptoms in line with Thames Hospice and local prescribing policies
- Ensure that the team meet contractual and organisational Key Performance Indicators
- Participate in audit/s of the service, to identify if improvements and/or changes have enabled an improved patient and care experience
- Report accidents, incidents and complaints in area of responsibility as per procedure, participating in investigations as required
- Ensure staff understand and work to the processes for lone working, role boundaries and patient confidentiality
- To undertake any other reasonable duties in accordance with job role
Job description
Job responsibilities
Responsibilities:
Care with Agility:
To work as part of our specialist, highly skilled and dedicated Palliative Care Response Team making sure our patients feel more comfortable and at ease in familiar surroundings
To act as a resource to patients in East Berkshire and South Bucks who are on the End of Life Register by offering assessment, complex symptom control, emotional support, advanced care planning, advice, and treatment
To act as a resource to fellow professional colleagues across the locality of East Berkshire
To function autonomously in providing excellent end of life care advice
- Advise and collaborate with professional colleagues on management of physiological and / or psychological symptoms
- Use specialist skills and high level decision making, including the evaluation of research and evidence, in the assessment and management of complex symptoms in Nurse led clinics or patients homes
Financial Accountability:
You'll find more for less solutions and lead a cost-conscious culture, ensuring sustainability for the future
You'll be detailed conscious and a forward planner who has excellent IT and planning skills to ensure the smooth operation of the team within budget
Supportive Culture:
Provide mentorship and facilitation to other professionals with less experience in end of life care
Support junior staff in the Palliative Care Response Team and each other when required
Participate in external educational activities in collaboration with the Thames Hospice Education Department
Provide educational mentorship and facilitation to new team members and students
Extending reach:
To ensure all communication with people from a variety of backgrounds with diverse needs is accurate, timely and aligned to our values
To role model the right behaviours and ways of working to understand ethnic, cultural, spiritual, religious and any other differences between people to ensure our people, patients and families feel included and supported
Role specific responsibilities:
- Triage all referrals via the 24-hour advice line to undertake skilled holistic assessment and triage
- Use advanced communication skills to negotiate, influence and challenge practice in all settings
- Assess and plan effective end of life care interventions, communicating these planned interventions clearly and concisely both in verbal and written format to other Health Care Professionals
- Monitor and evaluate the outcome of planned care
- Work collaboratively with Living Well Services to ensure all patients have access to RN/Paramedic assessment and to and other Hospice Services. Use high level communication skills to elicit concerns, establish and maintain a trusting and therapeutic relationship with patients and their family/carers facilitating the sharing of sensitive and emotive information relating to prognosis and disease, death and dying
- Promote effective communication, coordination of care and appropriate referrals to other services
- Proactively co-ordinate and manage a corporate caseload
- Respond to urgent calls for symptom management to prevent unnecessary hospital admissions
- Attend Gold Standard Framework meetings to discuss patients on caseload
- Attend Community Multi-Disciplinary Team meetings to facilitate learning and ensure best practice
- Participate in a 7-day a week service across the locality
- Prescribe, where appropriate and competent, for palliative care symptoms in line with Thames Hospice and local prescribing policies
- Ensure that the team meet contractual and organisational Key Performance Indicators
- Participate in audit/s of the service, to identify if improvements and/or changes have enabled an improved patient and care experience
- Report accidents, incidents and complaints in area of responsibility as per procedure, participating in investigations as required
- Ensure staff understand and work to the processes for lone working, role boundaries and patient confidentiality
- To undertake any other reasonable duties in accordance with job role
Person Specification
Qualifications
Essential
- Specialist Knowledge and Experience:
- Registered Nurse on NMC register or Registered Paramedic with HCPC
- Evidence of broad nursing experience including palliative care or paramedic practitioner or relevant experience
- Minimum of 12 months post preceptorship experience in a community setting, supporting patients in their own home or evidence of autonomous decision making in the community
- Knowledge and understanding of current developments in palliative care
- Demonstrable skills in written and spoken English to enable effective communication about nursing topics with patients and colleagues.
- Ability to put the needs of patients first and look after their interests
- Willingness and ability to demonstrate commitment to Thames Hospice values.
Experience
Essential
- What qualities do you need to flourish:
- Enthusiastic and able to use your own initiative
- Committed to delivering quality of life, to the end of life, for everyone, ensuring the patient is central to all decisions regarding the provision of their care
- Able to operate whilst being calm under pressure, open minded and organised
- Skilled to use our IT systems for efficiency and simplicity
- Able to maintain effective relationships with colleagues and quickly build a rapport to establish professional relationships with others, based on trust and understanding.
- Experience in identifying and managing conflict
- Able to work logically and accurately with attention to detail
- Ability to plan and prioritise a varied workload
- Experience of communicating effectively with all members of the multidisciplinary team, both verbally and in writing
- Able to communicate effectively with patients, carers and families, both face to face and on the telephone
- Experience of using multiprofessional records to fully and accurately document patient care and interactions
Person Specification
Qualifications
Essential
- Specialist Knowledge and Experience:
- Registered Nurse on NMC register or Registered Paramedic with HCPC
- Evidence of broad nursing experience including palliative care or paramedic practitioner or relevant experience
- Minimum of 12 months post preceptorship experience in a community setting, supporting patients in their own home or evidence of autonomous decision making in the community
- Knowledge and understanding of current developments in palliative care
- Demonstrable skills in written and spoken English to enable effective communication about nursing topics with patients and colleagues.
- Ability to put the needs of patients first and look after their interests
- Willingness and ability to demonstrate commitment to Thames Hospice values.
Experience
Essential
- What qualities do you need to flourish:
- Enthusiastic and able to use your own initiative
- Committed to delivering quality of life, to the end of life, for everyone, ensuring the patient is central to all decisions regarding the provision of their care
- Able to operate whilst being calm under pressure, open minded and organised
- Skilled to use our IT systems for efficiency and simplicity
- Able to maintain effective relationships with colleagues and quickly build a rapport to establish professional relationships with others, based on trust and understanding.
- Experience in identifying and managing conflict
- Able to work logically and accurately with attention to detail
- Ability to plan and prioritise a varied workload
- Experience of communicating effectively with all members of the multidisciplinary team, both verbally and in writing
- Able to communicate effectively with patients, carers and families, both face to face and on the telephone
- Experience of using multiprofessional records to fully and accurately document patient care and interactions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
