Teesside Mind Ltd

Peer Support Worker

The closing date is 27 March 2026

Job summary

Teesside Mindisreallypleased toberecruitingaPeer Support Workerwithin ourrecovery-based service across the Tees Valley.

This role ispart of our Community Transformation workwithinTees Valley andispart of an exciting new collaborative servicein partnership withDarlington Mind andTees Esk and Wear Valley(TEWV)NHSTrustwhohavepeerworkers in their Community Mental Health Teams.

Community Transformation is part of the NHS Long Term Plan andrepresentsa shift in the way we deliver care. It considers the whole person, beyond their diagnosis, and what thewhole systemhas to offer, includingprimary care, local authority, voluntary care sector,alongsidefamilies and friends.We are workingtogether to ensure we collectively deliver trauma-informed, person-centred care to meet an individuals wide-ranging needs.

Part Time Hours: 22.5 hours to 30 hours of 36.5FTE

Main duties of the job

You will work with individuals who have accessed amentalhealthrecovery-based service within Teesside Mind,andyouwillbean integrated and valued member of thewiderteam.

Drawing on your own experienceof mental healthproblems,you willwalk alongside others on their journey andwill inspire hope and belief that recovery is possible.

You will listen non-judgementally to create safe spaces where people feel heardandapproach the peer relationship with compassion and curiosity. You will recognise and valueeach personsstrengths,diversityandexpertisein themselves. You will be aware of the impacts of trauma and committed to the importance of working in ways which are sensitive to the needs of trauma survivors.

Important parts of this role also include working within the team to helppeoplesvoices be heard and to promote recovery values.Youwill be supported to challenge both individual and structural instances of stigma and discrimination related to mental healthproblemsand other forms of exclusion.

At the startof the role, you willattendpeer support training alongside othernew team membersfrom Mind and TEWV. This training is delivered by people with their own lived experienceand experienceworking in peer roles.

About us

Were proud to have directly helped 27,000 local people this last year, more than weve ever supported. Weve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved, enabling us to help people in new and impactful ways.

We believe everyone has the right to enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.

Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it's only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We're dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.

Details

Date posted

18 March 2026

Pay scheme

Other

Salary

£26,500 a year pro rata for part-time, full time hours 36.5

Contract

Permanent

Working pattern

Part-time

Reference number

B0486-26-0006

Job locations

The Mind Centre

92-94 Lothian Road

Middlesbrough

TS4 2QX


Job description

Job responsibilities

  • Provide 1-1 peer support to people accessing the service

  • Hold and manage a caseload efficiently

  • Setup andfacilitatepeer support groups

  • Support service developments in the teams you work in

  • Work as part of a widermentalhealthrecovery-based system to support involvement andparticipationofpeople withlived experience

  • Keep up to date recordsusing online systemsin line with policies and procedures

  • Manage your own diary(using Microsoft Outlook)

Job description

Job responsibilities

  • Provide 1-1 peer support to people accessing the service

  • Hold and manage a caseload efficiently

  • Setup andfacilitatepeer support groups

  • Support service developments in the teams you work in

  • Work as part of a widermentalhealthrecovery-based system to support involvement andparticipationofpeople withlived experience

  • Keep up to date recordsusing online systemsin line with policies and procedures

  • Manage your own diary(using Microsoft Outlook)

Person Specification

Skills & Competencies

Essential

  • Able to build trust and rapport both face to face and via telephone
  • Excellent communication and active listening skills
  • Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
  • Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
  • Reflect on own practice and continuously develop own skills
  • Reflect on own needs to maintain wellbeing at work
  • Using IT, online and data management systems on an everyday basis
  • Manage own time effectively

Experience & Qualifications

Essential

  • Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
  • Knowledge of mental health problems and mental health services
  • Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
  • Knowledge of CHIME model of care (desirable)
  • Safeguarding and safety planning practices

Other Personal Qualities

Essential

  • Be passionate and enthusiastic about empowering others to thrive and recover
  • Be able to inspire, motivate and instil hope in others
  • Caring, compassionate and person-centred approach
  • Commitment to Minds values and objectives
  • Able to travel to a range of locations within each borough by own or by public transport

Knowledge

Essential

  • Personal experience of mental health problems and using mental health services
  • Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
  • Working in a community setting (desirable)
  • Working as part of a team
Person Specification

Skills & Competencies

Essential

  • Able to build trust and rapport both face to face and via telephone
  • Excellent communication and active listening skills
  • Able to share elements of own personal recovery journey in a way which is appropriate to the role and peer relationship
  • Able to set SMART goals where appropriate, plan and agree next steps and keep focus and motivation
  • Reflect on own practice and continuously develop own skills
  • Reflect on own needs to maintain wellbeing at work
  • Using IT, online and data management systems on an everyday basis
  • Manage own time effectively

Experience & Qualifications

Essential

  • Hold NVQ Level 3 or equivalent qualification, or have ability to work with information at this level and equivalent experience of providing peer support
  • Knowledge of mental health problems and mental health services
  • Knowledge of the Voluntary Sector and how it works with other Statutory and Non-statutory Services
  • Knowledge of CHIME model of care (desirable)
  • Safeguarding and safety planning practices

Other Personal Qualities

Essential

  • Be passionate and enthusiastic about empowering others to thrive and recover
  • Be able to inspire, motivate and instil hope in others
  • Caring, compassionate and person-centred approach
  • Commitment to Minds values and objectives
  • Able to travel to a range of locations within each borough by own or by public transport

Knowledge

Essential

  • Personal experience of mental health problems and using mental health services
  • Recent experience of using own lived experience to support others, for example in a paid, volunteer or informal peer support role
  • Working in a community setting (desirable)
  • Working as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Teesside Mind Ltd

Address

The Mind Centre

92-94 Lothian Road

Middlesbrough

TS4 2QX


Employer's website

https://www.teessidemind.org.uk/ (Opens in a new tab)

Employer details

Employer name

Teesside Mind Ltd

Address

The Mind Centre

92-94 Lothian Road

Middlesbrough

TS4 2QX


Employer's website

https://www.teessidemind.org.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Details

Date posted

18 March 2026

Pay scheme

Other

Salary

£26,500 a year pro rata for part-time, full time hours 36.5

Contract

Permanent

Working pattern

Part-time

Reference number

B0486-26-0006

Job locations

The Mind Centre

92-94 Lothian Road

Middlesbrough

TS4 2QX


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